ACA Cast: Working Together on Capitol Hill

ACA Cast

English - January 20, 2020 19:00 - 29 minutes - 20.3 MB - ★★★★★ - 7 ratings
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Previous Episode: Insights on Call Auditing—No Two Calls are Alike

Next Episode: Leadership Fuel with Michael Lamm: Getting the Most Out of Industry Conferences

During the latest episode of ACA Cast, ACA International's Vice President and Senior Counsel, Federal Advocacy, Leah Dempsey, Federal Advocacy Manager Patrick Russell and Lauren Valenzuela, compliance counsel at Performant Recovery Inc., discuss the CFPB’s proposed FDCPA rule and areas that should be improved upon so as not to create arbitrary barriers to moving forward with the use of newer technologies such as email.

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