Designing and Content Strategizing for Trust (feat. Margot Bloomstein)

97 UX Things

English - May 30, 2023 12:00 - 23 minutes - 16.2 MB - ★★★★★ - 8 ratings
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Previous Episode: Daniel Diener - Research - Don't Underestimate the Power of Coworkers as Usability Participants

Next Episode: Amy Bucher - Research - Designing for Behavior Change

Margot Bloomstein, author of the 2012 book Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, and her 2021 book Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, discusses how we can build trust with our users through design.

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