97 UX Things
128 episodes - English - Latest episode: 10 months ago - ★★★★★ - 8 ratingsThe first two seasons of the 97 UX Things podcast has interviews with authors of the book 97 Things Every UX Practitioner Should Know, who discuss their chapters, career trajectories, and give advice for anyone working in user experience. In season three, book authors, the podcast host, and guests from outside the book provide practical UX tips for listeners. The 97 UX Things podcast is hosted by Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and founder of Watch City Research, a UX research consultancy based outside of Boston, MA.
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Episodes
Notes on Taking Notes
August 22, 2023 12:00 - 9 minutes - 6.67 MBTaking notes while moderating user interviews is an important and underrated skill for UX researchers. This episode provides tips on taking great notes during UX research. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Observed Behavior is the Gold Standard (feat. Kaaren Hanson)
August 08, 2023 13:00 - 16 minutes - 11.6 MBKaaren Hanson, PhD discusses her book chapter "Observed Behavior is the Gold Standard" and offers insight on effectively building UX teams. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Kaaren Hanson - Research - Observed Behavior is the Gold Standard
August 08, 2023 13:00 - 16 minutes - 11.6 MBKaaren Hanson discusses her book chapter "Observed Behavior is the Gold Standard" and offers insight on effectively building UX teams.
Kaaren Hanson - Observed Behavior is the Gold Standard - Research
August 08, 2023 13:00 - 16 minutes - 11.6 MBKaaren Hanson discusses her book chapter "Observed Behavior is the Gold Standard" and offers insight on effectively building UX teams.
Ask Participants to Tell You What You Don't Know to Ask (feat. Amanda Rotondo)
July 25, 2023 13:00 - 15 minutes - 10.8 MBAmanda Rotondo, PhD discusses her book chapter "Ask Participants to Tell You What You Don't Know to Ask" and provides some insight about building team empathy in a remote world. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Amanda Rotondo - Ask Participants to Tell You What You Don't Know to Ask - Research
July 25, 2023 13:00 - 15 minutes - 10.8 MBAmanda Rotondo, PhD discusses her book chapter "Ask Participants to Tell You What You Don't Know to Ask" and provides some insight about building team empathy in a remote world.
Amanda Rotondo - Research - Ask Participants to Tell You What You Don't Know to Ask
July 25, 2023 13:00 - 15 minutes - 10.8 MBAmanda Rotondo, PhD discusses her book chapter "Ask Participants to Tell You What You Don't Know to Ask" and provides some insight about building team empathy in a remote world.
Have a Well-Rounded UX Research Toolkit to Maximize Insights
July 11, 2023 13:00 - 9 minutes - 6.46 MBDan Berlin discusses the pitfalls of relying too much on unmoderated usability studies and missing out on deeper insights. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Have a Well-Rounded UX Research Toolkit to Maximize Insights - Research
July 11, 2023 13:00 - 9 minutes - 6.46 MBDan Berlin discusses the pitfalls of relying too much on unmoderated usability studies and missing out on deeper insights.
Dan Berlin - Research - Have a Well-Rounded UX Research Toolkit to Maximize Insights
July 11, 2023 13:00 - 9 minutes - 6.46 MBDan Berlin discusses the pitfalls of relying too much on unmoderated usability studies and missing out on deeper insights.
Follow These Principles of Gestalt for Better UX Designs (feat. Erin Malone)
June 27, 2023 13:00 - 18 minutes - 13.1 MBErin Malone discusses her book chapter "Follow These Principles of Gestalt for Better UX Designs." Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Erin Malone - Design - Follow These Principles of Gestalt for Better UX Designs
June 27, 2023 13:00 - 18 minutes - 13.1 MBErin Malone discusses her book chapter "Follow These Principles of Gestalt for Better UX Designs."
Designing for Behavior Change (feat. Amy Bucher)
June 13, 2023 13:00 - 17 minutes - 12 MBAmy Bucher, PhD, discusses her book Engaged: Designing for Behavior Change, and provides practical tips to UXers who want to incorporate these methods into their work. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Amy Bucher - Research - Designing for Behavior Change
June 13, 2023 13:00 - 17 minutes - 12 MBAmy Bucher, PhD, discusses her book Engaged: Designing for Behavior Change, and provides practical tips to UXers who want to incorporate these methods into their work.
Designing and Content Strategizing for Trust (feat. Margot Bloomstein)
May 30, 2023 12:00 - 23 minutes - 16.2 MBMargot Bloomstein, author of the 2012 book Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, and her 2021 book Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, discusses how we can build trust with our users through design. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to...
Margot Bloomstein - Content - Designing and Content Strategizing for Trust
May 30, 2023 12:00 - 23 minutes - 16.2 MBMargot Bloomstein, author of the 2012 book Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, and her 2021 book Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, discusses how we can build trust with our users through design.
Don't Underestimate the Power of Coworkers as Usability Participants (feat. Daniel Diener)
May 16, 2023 13:00 - 23 minutes - 16.3 MBDaniel Diener discusses his book chapter "Don't Underestimate the Power of Coworkers as Usability Participants." Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Daniel Diener - Research - Don't Underestimate the Power of Coworkers as Usability Participants
May 16, 2023 13:00 - 23 minutes - 16.3 MBDaniel Diener discusses his book chapter "Don't Underestimate the Power of Coworkers as Usability Participants."
Abby Covert - Design - Stuck? Diagrams Help
May 02, 2023 13:00 - 27 minutes - 18.7 MBAbby Covert discusses her book Stuck? Diagrams Help.
Abby Covert - Stuck? Diagrams Help
May 02, 2023 13:00 - 27 minutes - 18.7 MBAbby Covert discusses her book Stuck? Diagrams Help.
Stuck? Diagrams Help (feat. Abby Covert)
May 02, 2023 13:00 - 27 minutes - 18.7 MBAbby Covert discusses her book Stuck? Diagrams Help. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Katelyn Thompson - Research - The Right Screener Sets Up Your Recruit and Research for Success
April 18, 2023 13:00 - 25 minutes - 17.5 MBKatelyn Thompson discusses her chapter "The Right Screener Sets Up Your Recruit and Research for Success."
Katelyn Thompson - The Right Screener Sets Up Your Recruit and Research for Success
April 18, 2023 13:00 - 25 minutes - 17.5 MBKatelyn Thompson discusses her chapter "The Right Screener Sets Up Your Recruit and Research for Success."
The Right Screener Sets Up Your Recruit and Research for Success (feat. Katelyn Thompson)
April 18, 2023 13:00 - 25 minutes - 17.5 MBKatelyn Thompson discusses her chapter "The Right Screener Sets Up Your Recruit and Research for Success." Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Jen Briselli - Strategy - Taking a Systems Thinking Approach to UX
April 04, 2023 13:00 - 24 minutes - 17.2 MBJen Briselli, our first guest from outside the book, discusses how to bring systems thinking to UX.
Taking a Systems Thinking Approach to UX (feat. Jen Briselli)
April 04, 2023 13:00 - 24 minutes - 17.2 MBJen Briselli, our first guest from outside the book, discusses how to bring systems thinking to UX. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Design Thinking Workshops Will Change Your Process (feat. Theo Johnson)
March 28, 2023 13:00 - 26 minutes - 18.2 MBTheo Johnson discusses his book chapter, "Design Thinking Workshops Will Change Your Process." Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Theo Johnson - Design - Design Thinking Workshops Will Change Your Process
March 28, 2023 13:00 - 26 minutes - 18.2 MBTheo Johnson discusses his book chapter, "Design Thinking Workshops Will Change Your Process."
The Participant's Well-Being is Your Responsibility (feat. Danielle Cooley)
March 14, 2023 13:00 - 21 minutes - 15.1 MBDanielle Cooley discusses her chapter "The Participant's Well-Being is Your Responsibility." Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Danielle Cooley - Research - The Participant's Well-Being is Your Responsibility
March 14, 2023 13:00 - 21 minutes - 15.1 MBDanielle Cooley discusses her chapter "The Participant's Well-Being is Your Responsibility."
Leverage Your "Psychologist Voice" for Effective UX Research Moderation
March 01, 2023 17:00 - 15 minutes - 10.9 MBDan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and host of this podcast, kicks off season three of the 97 UX Things podcast with a discussion of his book chapter "Leverage Your 'Psychologist Voice' for Effective UX Research Moderation." Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Dan Berlin - Research - Leverage Your "Psychologist Voice" for Effective UX Research Moderation
March 01, 2023 17:00 - 15 minutes - 10.9 MBDan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and host of this podcast, kicks off season three of the 97 UX Things podcast with a discussion of his book chapter "Leverage Your 'Psychologist Voice' for Effective UX Research Moderation."
Susan Mercer - Research - Tell the User's Story via Effective Research Reports
April 19, 2022 12:00 - 22 minutes - 15.9 MBSusan Mercer gives tips on producing effective research reports that address business goals
Susan Mercer - Tell the User's Story via Effective Research Reports
April 19, 2022 12:00 - 23 minutes - 15.9 MBSusan Mercer gives tips on producing effective research reports that address business goals
Tell the User's Story via Effective Research Reports (feat. Susan Mercer)
April 19, 2022 12:00 - 22 minutes - 15.9 MBSusan Mercer gives tips on producing effective research reports that address business goals Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Al Lopez - Design - Work Together to Create Inclusive Products
March 29, 2022 12:00 - 24 minutes - 16.7 MBAl Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environment
Work Together to Create Inclusive Products (feat. Al Lopez)
March 29, 2022 12:00 - 24 minutes - 16.7 MBAl Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environment Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Al Lopez - Work Together to Create Inclusive Products
March 29, 2022 12:00 - 24 minutes - 16.8 MBAl Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environment
Christy Ennis-Kloote - Embrace a Shared Cadence to Avoid Silos
March 22, 2022 12:00 - 22 minutes - 15.8 MBChristy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently.
Christy Ennis-Kloote - Design - Embrace a Shared Cadence to Avoid Silos
March 22, 2022 12:00 - 25 minutes - 17.9 MBChristy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently.
Embrace a Shared Cadence to Avoid Silos (feat. Christy Ennis-Kloote)
March 22, 2022 12:00 - 25 minutes - 17.9 MBChristy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Frame the Opportunity Before Brainstorming the Solution (feat. Brian Sullivan)
March 15, 2022 12:00 - 27 minutes - 18.8 MBBrian Sullivan provides pointers about not letting solutioning get in the way of brainstorming. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Brian Sullivan - Frame the Opportunity Before Brainstorming the Solution
March 15, 2022 12:00 - 27 minutes - 18.8 MBBrian Sullivan provides pointers about not letting solutioning get in the way of brainstorming.
Brian Sullivan - Design - Frame the Opportunity Before Brainstorming the Solution
March 15, 2022 12:00 - 27 minutes - 18.8 MBBrian Sullivan provides pointers about not letting solutioning get in the way of brainstorming.
Don't Perform a Competitive Analysis Before Ideating (feat. William Ntim)
March 08, 2022 13:00 - 25 minutes - 17.6 MBWilliam Ntim discusses how waiting to do a competitive analysis can improve your design ideation. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
William Ntim - Design - Don't Perform a Competitive Analysis Before Ideating
March 08, 2022 13:00 - 25 minutes - 17.6 MBWilliam Ntim discusses how waiting to do a competitive analysis can improve your design ideation.
William Ntim - Don't Perform a Competitive Analysis Before Ideating
March 08, 2022 13:00 - 25 minutes - 17.7 MBWilliam Ntim discusses how waiting to do a competitive analysis can improve your design ideation.
Megan Campos - Diverse Participant Recruiting is Essential to Authentic User Research
March 01, 2022 13:00 - 22 minutes - 15.7 MBMegan Campos provides practical tips for ensuring a diverse recruit during user research.
Megan Campos - Research - Diverse Participant Recruiting is Essential to Authentic User Research
March 01, 2022 13:00 - 22 minutes - 15.6 MBMegan Campos provides practical tips for ensuring a diverse recruit during user research.
Diverse Participant Recruiting is Essential to Authentic User Research (feat. Megan Campos)
March 01, 2022 13:00 - 22 minutes - 15.6 MBMegan Campos provides practical tips for ensuring a diverse recruit during user research. Sponsored by Watch City Research Watch City Research is your trusted UX research partner Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.