9/11: Attack on the Wires - for iPad/Mac/PC artwork

9/11: Attack on the Wires - for iPad/Mac/PC

6 episodes - English - Latest episode: over 12 years ago - ★★★★ - 2 ratings

What happens when one of the worst terrorist attacks in history strikes the densest cluster of networks on the planet? How did the largest communications provider in the United States handle the surge in demand? Despite surviving earthquakes, hurricanes and other man-made and natural disasters, the staff at AT and T struggled to cope with the flood of calls that followed the tragic events of September 11th. Over the course of the day they handled in excess of 400 million calls as people in America, and all over the world tried to contact friends and family in New York. This collection gives a snapshot of how the communications company dealt with the unprecedented technological challenges by using techniques such as call gapping to help free up other services.

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Episodes

The AT and T Network

September 07, 2011 05:07 - 3 minutes - 34.3 MB Video

How AT and T handled the unprecedented rise in phone calls.

Transcript -- The AT and T Network

September 07, 2011 05:07 - 20.1 KB application/pdf

Transcript -- How AT and T handled the unprecedented rise in phone calls.

Call Gapping

September 07, 2011 05:06 - 2 minutes - 27.3 MB Video

A way in the network distributed calls to avoid an overload.

Transcript -- Call Gapping

September 07, 2011 05:06 - 19.9 KB application/pdf

Transcript -- A way in the network distributed calls to avoid an overload.

Statistical Spikes

September 07, 2011 05:05 - 2 minutes - 31 MB Video

AT and T completed a record 430 million call completions on 9/11.

Transcript -- Statistical Spikes

September 07, 2011 05:05 - 20.1 KB application/pdf

Transcript -- AT and T completed a record 430 million call completions on 9/11.