10 Minutes to Better Patient Communication
176 episodes - English - Latest episode: about 17 hours ago - ★★★★★ - 10 ratingsThis podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com
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Episodes
Reflecting on the connections between health disparities and communication
April 26, 2024 04:12 - 10 minutes - 10.8 MBNational Minority Health Month is an opportunity to reflect on the connections between health disparities and communication. It’s essential to lean on research and outside expertise when communicating. But I share what might be an unpopular opinion about the role of expert recommendations in our communication efforts. It’s National Minority Health Month, so we’re going […] The post Reflecting on the connections between health disparities and communication appeared first on Health Communicatio...
Previewing a free maternal health course from OMH
April 12, 2024 04:55 - 10 minutes - 11 MBI preview a free maternal health course from the Office of Minority Health, and give you tips on how to get the most out of this great resource. April is National Minority Health Month, so we’re diving into a resource from the Office of Minority Health about maternal health care. I preview this free resource […] The post Previewing a free maternal health course from OMH appeared first on Health Communication Partners.
Dr. Taquina Davis on understanding the impact of religious beliefs on patients’ decision-making
March 29, 2024 04:43 - 11 minutes - 9.76 MBWe’re celebrating Women’s History Month with 3 interviews with women from across the health sector. Today I sit down with Dr. Taquina Davis as she shares research and a personal story about understanding the impact of religious beliefs on patients’ decision-making. March is Women’s History Month, and to celebrate, we’re bringing you 3 interviews with […] The post Dr. Taquina Davis on understanding the impact of religious beliefs on patients’ decision-making appeared first on Health Communica...
Dr. Ann Ancona on encouraging critical thinking in health professions students
March 15, 2024 04:16 - 11 minutes - 9.12 MBWe’re celebrating Women’s History Month with interviews from women across the health sector. In today’s episode, Dr. Ann Ancona from Kent State University College of Nursing tells you how she encourages her nursing students to think critically about patient care and communication. March is Women’s History Month. To celebrate, we’re bringing you 3 interviews with […] The post Dr. Ann Ancona on encouraging critical thinking in health professions students appeared first on Health Communication P...
Dr. Erin Basinger & Dr. Margaret Quinlan on Anti-fat bias in reproductive health
March 01, 2024 05:29 - 11 minutes - 8.81 MBToday’s episode is about anti-fat bias in the reproductive health context. I talk with two researchers, Dr. Erin Basinger and Dr. Margaret Quinlan, about anti-fat bias as a life-or-death problem in patient communication. They also generously share a fantastic list of resources that I link to in the transcript below. Dr. Erin Basinger is Associate […] The post Dr. Erin Basinger & Dr. Margaret Quinlan on Anti-fat bias in reproductive health appeared first on Health Communication Partners.
What HCP can do for you, Part 2
February 16, 2024 05:44 - 11 minutes - 9.09 MBOur live event is just around the corner! It’s just one of many ways HCP can take things off your plate. Because you’re listening to this show, chances are you’re also working on some of the most deep-seated and persistent problems facing society today. I talk with my colleague, India Menon, about what it means […] The post What HCP can do for you, Part 2 appeared first on Health Communication Partners.
What HCP can do for you, Part 1
February 02, 2024 05:53 - 11 minutes - 8.75 MBAn HCP team member joins Dr. Liebel on mic for the first time to share some of the many ways HCP can help you and your organization. We also announce our first ever live event! There’s a first time for everything, and today’s episode is the first time for two different things. I get to […] The post What HCP can do for you, Part 1 appeared first on Health Communication Partners.
Dr. Bradley Block on efficiency in patient communication
January 19, 2024 05:04 - 12 minutes - 10.6 MBIn today’s episode, I talk about time with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned about efficiency in patient communication. Time. It’s the ultimate constraint on any interaction. In today’s episode, I talk with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned […] The post Dr. Bradley Block on efficiency in patient communication appeared first on Health Communication Partners.
4 hopeful communication trends
January 05, 2024 05:29 - 11 minutes - 11.6 MBHappy New Year! Here are 4 reasons to be hopeful if you care about communication. Got a minute? Tell us what you think of this series (anonymously). We’re starting 2024 with some good news. Today’s episode is about four trends I’ve been noticing in the communication circles that I run in that I think are […] The post 4 hopeful communication trends appeared first on Health Communication Partners.
Your top communication question, answered
December 22, 2023 05:57 - 10 minutes - 10.6 MBI share the most common question I get asked as a communication expert. I tell you how I answer, and break down why it works. No matter what your role is as a health professional, what your specialty or topic is, or who your audience is, this episode is about the single best piece of […] The post Your top communication question, answered appeared first on Health Communication Partners.
We had over 10,000 downloads in one day!
December 08, 2023 05:10 - 10 minutes - 10.9 MB10 Minutes to Better Patient Communication recently had more than 10 ,000 downloads in a single day. I can’t wait to tell you all about it! This is amazing. This is wild. This exceeds the realm of the normal for me. I am still in awe. And when extraordinary things happen, I think it’s okay […] The post We had over 10,000 downloads in one day! appeared first on Health Communication Partners.
Mitigating bias in patient education
November 24, 2023 05:09 - 10 minutes - 10.5 MBWelcome to our new listeners! Here’s some steps you can take today if you’re concerned about how bias can show up in patient education–beyond individual-level biases. If you’re working hard on patient education, I see you. This episode’s for you. In this episode, I offer some steps you can take today to level up a […] The post Mitigating bias in patient education appeared first on Health Communication Partners.
“Women, Power, and Cancer” and communication
November 10, 2023 05:41 - 10 minutes - 10.1 MBI look at a recent report from a Lancet Commission on Women, Power, and cancer, and consider where communication comes into it. I finish with something you can do if you’re thinking about power in your communication. Today’s episode is about communication and power. We’re looking at a recent report from a Lancet Commission on […] The post “Women, Power, and Cancer” and communication appeared first on Health Communication Partners.
11 Updated health literacy tips
October 27, 2023 04:32 - 11 minutes - 11.4 MBToday I open a health literacy time capsule, and talk about what’s changed. 6 years ago I gave you 11 health literacy tips. Which are outdated? Which stand the test of time? What do I wish I’d said? Find out! It’s health literacy month and our 6th anniversary as a podcast series. So I'm combining […] The post 11 Updated health literacy tips appeared first on Health Communication Partners.
4 health equity topics we’re following
October 13, 2023 04:16 - 10 minutes - 10.6 MBWhat are your health equity plans? Get some inspiration with 4 health equity topics that are priorities at HCP. It’s our 6th anniversary and we are taking this opportunity to do a little looking back and a little looking forward. I don’t know what your Health Equity plans are, but if you need some inspiration, […] The post 4 health equity topics we’re following appeared first on Health Communication Partners.
How to shift out of a deficit model on patients
September 29, 2023 04:08 - 11 minutes - 10.8 MBThere’s a difference between identifying someone’s needs, and regarding the person as being deficient. In this episode, you’ll learn about how common deficit models are in health care some of the damage they can do two things you can do to turn away from a deficit perspective. Do you know what a deficit perspective is? […] The post How to shift out of a deficit model on patients appeared first on Health Communication Partners.
Dr. Raj Sundar on considering cultural context during patient communication, Part 2
September 15, 2023 04:01 - 11 minutes - 9.96 MBIn Part 2 of our interview, Dr. Sundar explains that reflecting on his communication has changed his perspective on caring for people–and made him a better clinician. (ICYMI here’s Part 1 of this interview.) Today is Part 2 of my interview with Dr. Raj Sundar about how he enacts his commitment to improving his communication […] The post Dr. Raj Sundar on considering cultural context during patient communication, Part 2 appeared first on Health Communication Partners.
Dr. Raj Sundar on considering cultural context during patient communication, Part 1
September 01, 2023 04:09 - 12 minutes - 9.68 MBPhysician and podcast host Dr. Raj Sundar talks with me about his efforts to improve his practice by considering cultural context during patient communication. Today's episode is about communicating across cultural difference. I get to sit down with family physician Dr. Raj Sundar who has a special interest in getting better at communicating with patients […] The post Dr. Raj Sundar on considering cultural context during patient communication, Part 1 appeared first on Health Communication Par...
The stories behind our courses
August 18, 2023 04:01 - 9 minutes - 10 MBIt’s Health Communication Partners’ 6th Anniversary! The biggest event in HCP’s history has been the launching of our hybrid courses. Sit back and listen to the stories behind them. It's the middle of a sunny morning in the Fall. I'm on the phone in the kitchen. Pacing. Back and forth and back and forth in […] The post The stories behind our courses appeared first on Health Communication Partners.
How to reduce cultural bias in medical metaphors
August 04, 2023 04:13 - 9 minutes - 15.4 MBMetaphors and analogies are powerful language tools. But they’re often culturally specific. Here’s one way to think about your metaphors–and some topics to avoid. Metaphors and analogies are powerful language tools. They're important to the way we speak and think. And medical and public health professionals use them all the time. So what’s the problem? […] The post How to reduce cultural bias in medical metaphors appeared first on Health Communication Partners.
Dr. Doron Dorfman on “Fear of the disability con”
July 21, 2023 04:42 - 13 minutes - 11.6 MBFor Disability Pride Month, I talk with disability law Professor Doron Dorfman about the phenomenon “fear of the disability con” and what it has to do with patient communication. It's Disability Pride Month. Today I talk with Professor Doron Dorfman who specializes in disability law. Dr. Dorfman tells me about the widspread fear that disabled […] The post Dr. Doron Dorfman on “Fear of the disability con” appeared first on Health Communication Partners.
Looking at patient education through an equity lens
July 07, 2023 10:14 - 10 minutes - 11.1 MBWhat does it mean to look at patient education through an equity lens? Learn why this is a good idea, and how you can do it. Today I'm going to talk about taking an equity lens on the patient education process: what it is, why it’s a good idea, and how you can do it. […] The post Looking at patient education through an equity lens appeared first on Health Communication Partners.
Samantha Cinnick on what groups can achieve when old communication habits are broken
June 23, 2023 04:56 - 12 minutes - 9.83 MBInteprofessional groups have their own communication dynamics. Is it possible changing things up, and trying new communication patterns, can help groups progress? In Part 4 of our 4-part series on communication in public health, Samantha Cinnick of HRSA tells a story about the power of questions, and silence. And stay tuned – our next episode […] The post Samantha Cinnick on what groups can achieve when old communication habits are broken appeared first on Health Communication Partners.
Looking at communication with equity lenses
June 09, 2023 04:24 - 10 minutes - 10.4 MBEveryone has equity goals we’re trying to reach, often as part of our regular jobs. Here’s one way to advance on our health equity goals: by looking at communication with equity lenses. Everyone has equity goals we’re trying to reach, often as part of our regular jobs. In this episode I offer some help, maybe […] The post Looking at communication with equity lenses appeared first on Health Communication Partners.
Samantha Cinnick and how one important question can change the conversation
May 26, 2023 04:09 - 12 minutes - 11 MBIn Part 3 of our 4-part miniseries on communication in public health, Samantha Cinnick from the Health Resources and Services Administration tells her story of shifting a negative narrative with an important question. Welcome to Part 3 of our 4-part series on communication in public health. This one is really about the power of questions, […] The post Samantha Cinnick and how one important question can change the conversation appeared first on Health Communication Partners.
1 question to ask when you’re using equity lenses
May 12, 2023 04:33 - 9 minutes - 9.97 MBIt’s great that ‘equity lenses’ is a concept that’s made it into wider use. Here’s one important question I'm going to suggest you keep in mind if you decide to put on equity lenses. There's a phrase I’m seeing crop up more and more in equity and health equity conversations, and it's "equity lenses" or […] The post 1 question to ask when you’re using equity lenses appeared first on Health Communication Partners.
Samantha Cinnick on communication in a new collaboration
April 28, 2023 04:22 - 11 minutes - 9.25 MBCollaboration brings its own communication challenges. Hear Samantha Cinnick tell the story of the launch of a new Innovation Lab, and what was learned about communication in that collaborative space. In part 2 of our 4 part series on communication in public health, Samantha Cinnick from Health Resources and Services Administration tells the story about […] The post Samantha Cinnick on communication in a new collaboration appeared first on Health Communication Partners.
5 reasons why communication should be part of any health equity strategy
April 14, 2023 04:05 - 11 minutes - 12.1 MBWhen it comes to health equity, everybody knows where they need to be, and wants to take action. But how? Here’s 5 reasons why communication should be part of any health equity strategy. Hello Partners, welcome! If you're a manager or an administrator who's tasked with moving the needle on health equity, or if you're […] The post 5 reasons why communication should be part of any health equity strategy appeared first on Health Communication Partners.
Samantha Cinnick on communication and interpersonal leadership
April 13, 2023 04:55 - 12 minutes - 10.2 MBIn Part 1 of a 4 part miniseries, Samantha Cinnick of the Health Resources and Services Administration talks about some of the communication challenges involved when people collaborate to bring about systems change. What she shares can be helpful for anyone who wants to communicate better with their colleagues. Today I kick off a 4 […] The post Samantha Cinnick on communication and interpersonal leadership appeared first on Health Communication Partners.
"Everyone cares about health equity but we don’t always know what to do next"
March 17, 2023 04:02 - 10 minutes - 10.6 MBThis episode is about moving from talk about health equity to action on health equity. Hear about common challenges in doing health equity work. And we announce a new miniseries dedicated to communication in public health. EPISODE TRANSCRIPT Today's episode is about moving from talk about health equity to action on health equity. You'll learn […] The post "Everyone cares about health equity but we don’t always know what to do next" appeared first on Health Communication Partners.
An opening reflection for meetings in healthcare
March 03, 2023 05:11 - 9 minutes - 9.73 MBStarting a meeting with a reflection is a powerfully humanizing move. In this episode, I share a short passage about communication that would be appropriate to open any meeting, for any audience. It invites us to see connections between words and thoughts, and consider their impact on our relationships and world. The idea for this […] The post An opening reflection for meetings in healthcare appeared first on Health Communication Partners.
Why one-time courses don’t make change
February 17, 2023 05:48 - 11 minutes - 12.3 MBEveryone I meet in health care and public health wants to do well at their job, and move the needle on health equity. The problem is that when it comes to professional development, too often stand-alone, one-time courses are all people get. Here’s why they don’t work at making change. As an educator, one of […] The post Why one-time courses don’t make change appeared first on Health Communication Partners.
Context matters to patient communication in more ways than one
February 03, 2023 05:20 - 12 minutes - 12.2 MBLarge sets of quantitative data are irreplacable resources in medicine and public health. But there are many important questions large data sets weren’t designed to answer, questions where on-the-ground research is needed. In this episode, I sample some crucial contributions ethnography has made to what we know about the influence of context on thinking, communication, […] The post Context matters to patient communication in more ways than one appeared first on Health Communication Partners.
Melina Ortigas on making screenings more accessible
January 20, 2023 05:03 - 10 minutes - 8.93 MBPatient screenings are widely used in medicine and public health. A public health program administrator in California shares what she and her colleagues are learning from taking a close look at screenings. Screenings for patients are important tools. They're ubiquitous in medicine and public health. But they're not without their challenges, for professionals and for […] The post Melina Ortigas on making screenings more accessible appeared first on Health Communication Partners.
How the Surgeon General’s “Framework for Mental Health & Well-Being in the Workplace” breaks with tradition
January 06, 2023 05:50 - 10 minutes - 11.2 MBI take a close look at The Surgeon General’s Framework for Mental Health & Well-Being in the Workplace and see that it’s not what we’re used to…and that’s a good thing. EPISODE TRANSCRIPT In October of 2022, the U.S. Surgeon General, Dr. Vivek Murthy, released Framework for Mental Health & Well-Being in the Workplace. In […] The post How the Surgeon General’s “Framework for Mental Health & Well-Being in the Workplace” breaks with tradition appeared first on Health Communication Partners.
4 reasons to feel good about health literacy
December 23, 2022 05:08 - 11 minutes - 11.1 MBHealth literacy is still going strong as a field, and continues to be at the center of many policies and practices. Here’s four sometimes-overlooked reasons to feel good about health literacy. TRANSCRIPT Health literacy is not going away! In this episode, I'll talk about several reasons to be happy about the patient safety and quality […] The post 4 reasons to feel good about health literacy appeared first on Health Communication Partners.
HCP’s Top 10 most downloaded episodes of 2022
December 09, 2022 05:31 - 10 minutes - 11.1 MBIt’s the countdown time of year! Here’s our Top 10 most downloaded episodes of “10 Minutes to Better Patient Communication” from 2022. You’re reflective. You get how much communication is connected to equity. You get how the ways we educate are connected to equity. You’re the best audience there is! You’re the rockstars. And here […] The post HCP’s Top 10 most downloaded episodes of 2022 appeared first on Health Communication Partners.
Dr. Paul Ranelli and using the arts to explore rare diseases
November 25, 2022 17:03 - 11 minutes - 9.59 MBIt’s a paradox that rare diseases are not so rare; one in ten people has a rare disease. Yet each rare disease, and each person’s experience with a rare disease, is different. This makes for complex communication with family and health professionals. Hear how Dr. Paul Ranelli uses the arts to delve into the complexities […] The post Dr. Paul Ranelli and using the arts to explore rare diseases appeared first on Health Communication Partners.
Health literacy isn’t only about medical language
November 11, 2022 05:38 - 10 minutes - 10.9 MBA few health professionals recently shared stories of pushback from colleagues regarding health literacy. Learn how you can respond to the next person who believes health literacy is just about medical terms. In this episode, I take up a problem expressed recently by a few health professionals who were frustrated by some pushback they were […] The post Health literacy isn’t only about medical language appeared first on Health Communication Partners.
“10 Minutes” is 5!
October 28, 2022 04:07 - 12 minutes - 11.9 MBEvery 2 weeks for 5 years, “10 Minutes to Better Patient Communication” has been bringing you new avenues into health communication, patient education and health literacy. Find out how one physician answered the question “what is health literacy,” and hear the new sound we got for our birthday! Happy Birthday, “10 Minutes!” For 5 years, […] The post “10 Minutes” is 5! appeared first on Health Communication Partners.
Busting some literacy myths: Literacy is a skill
October 14, 2022 04:13 - 11 minutes - 11.6 MBIf you care about health literacy, in this episode you’ll learn why busting the myth that literacy is a skill can help you in your work–and what you can do instead. EPISODE TRANSCRIPT It's health literacy month again, so here's another look at some literacy myths. If you care about health literacy, I'll tell you […] The post Busting some literacy myths: Literacy is a skill appeared first on Health Communication Partners.
Addressing health equity is "the important topic of our times"
September 29, 2022 16:12 - 10 minutes - 11.2 MBWhat is the past–and future–of health equity research, theory, practice, and policy? Comments from an oncologist kick off some thinking. I recently had an interesting conversation with an oncologist about health equity and communication. It got me going back and forth in time. I want to share some of what we talked about, in hopes […] The post Addressing health equity is "the important topic of our times" appeared first on Health Communication Partners.
A love letter to everyone who talks with patients
September 16, 2022 04:34 - 10 minutes - 10.4 MBI’ve been reflecting on the stories different people have shared with me about talking with patients. Whether from hospital staff, community health workers, or medical staff, these stories have important things in common. This is some of what I appreciate about you and the complexity of the work you do. So many people now are […] The post A love letter to everyone who talks with patients appeared first on Health Communication Partners.
Why we should take seriously the differences between “pee-pee” and “urine”
September 02, 2022 04:14 - 11 minutes - 11.1 MBNo, really. There are important differences between the terms “pee-pee” and “urine.” Here’s what they are, and why anyone who cares about patient communication and education should take these differences seriously. EPISODE TRANSCRIPT Aww shucks. It's happened. I got COVID. And the timing! Last episode we made our big announcement, our new course platform and […] The post Why we should take seriously the differences between “pee-pee” and “urine” appeared first on Health Communication Partners.
Introducing our new communication course for all patient-facing employees
August 19, 2022 04:25 - 7 minutes - 7.51 MBWe have two big announcements: our brand new, dedicated course platform, and a new communication course for anyone who interacts with patients. Learn more about them both! Today’s the day. For months I've been saying we have a big announcement to make, and today I finally get to share it with you. Really excited about […] The post Introducing our new communication course for all patient-facing employees appeared first on Health Communication Partners.
That time when Dr. Jonas Attilus visited our show
August 05, 2022 04:29 - 12 minutes - 8.45 MBDr. Jonas Attilus was recently featured in a STAT News article. Dr. Attilus visited our show last year and talked about humility and power when physicians speak with patients. Hear about the article, and listen to his interview. EPISODE TRANSCRIPT At the start of 2021, we aired my interview with Dr. Jonas Attilus about humility […] The post That time when Dr. Jonas Attilus visited our show appeared first on Health Communication Partners.
This HHS course on Maternal Health is the resource we need now
July 22, 2022 04:31 - 11 minutes - 11.7 MBIf Women’s Health is on your mind, you’ll want to take this free online course from U.S. Department of Health & Human Services called "Culturally and Linguistically Appropriate Services (CLAS) in Maternal Health Care." I preview it, and show you a cool design trick they embed to make it more accessible – and efficient. The […] The post This HHS course on Maternal Health is the resource we need now appeared first on Health Communication Partners.
Why NYCHealth’s Language Use Guide is so good
July 08, 2022 04:55 - 10 minutes - 10.8 MBThe New York City Department of Health has a language use guide on its site. I preview it, and tell you 5 reasons why you should check it out. EPISODE TRANSCRIPT The NYC Department of Health has a language use guide on its site. A language use guide! From major health department! As a researcher […] The post Why NYCHealth’s Language Use Guide is so good appeared first on Health Communication Partners.
4 reasons to take the free CMS course on LGBTQ health
June 24, 2022 04:37 - 10 minutes - 10.7 MBCMS has a free online course called "Improving Health Care Quality for LGBTQ People." Here’s 4 reasons you should take it! I'm grateful that there are so many resources out there if you care about health equity and communication. In honor of Pride month, I'm going to highlight one of them: a free online course […] The post 4 reasons to take the free CMS course on LGBTQ health appeared first on Health Communication Partners.
5 quick ways to improve patient communication
June 10, 2022 04:44 - 9 minutes - 9.43 MBImproving patient communication is a marathon, not a sprint. But who doesn’t need a quick win now and again? In this episode, you’ll learn 5 quick ways to boost your patient communication efforts. EPISODE TRANSCRIPT Improving patient communication is a marathon, not a sprint. Sustained change takes time. Still, we all need something that we […] The post 5 quick ways to improve patient communication appeared first on Health Communication Partners.