There is time for empathy with Liesel Mertes, Indianapolis
Zero Excuses
English - May 27, 2021 09:00 - 25 minutes - 23.3 MBManagement Business Careers consulting business businessgrowth entrepreneurship healthandfitness lifeandworkbalance success technology technologytrends timemanagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: There is time to confront uncertainty with Matthew Porter, St. Louis
Liesel Mertes is a workplace empathy consultant and the owner of Handle with Care Consulting. Her job is to help companies learn how to support team members through what she calls disruptive life events, something she knows all too much about.
She experienced a tragedy that could have devastated her, but instead, she found a way to fight through the pain and help others.
How does she do it? She makes Zero Excuses.
Listen for:
Sharing empathy in the workplace The importance of psychological safety Identifying your empathy avatarIn this episode, you will learn:
[02:30] – Empathy in the workplace is essential [05:32] – Productivity is tied to empathy [10:02] – Acknowledging someone’s struggles [15:28] – Empathy avatars [17:02] – Navigating compassion fatigueAfter You Listen:
Connect with Liesel: https://www.linkedin.com/in/lieselmertes/ Learn more about Handle with Care Consulting: https://www.lieselmertes.com/ Listen to Liesel’s podcast: https://www.lieselmertes.com/blog-2 Connect with Nick: https://www.linkedin.com/in/smarrelli/ Learn more about GadellNet Consulting Services: https://gadellnet.com/