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#47 Laura Mordica, fresh off the press, New Horizons Dental got Acquired by 2 DSO.
ZenOne Podcast
English - November 04, 2022 12:00 - 49 minutes - 92.8 MBManagement Business Arts dentistry dental practice dental business dental inventory dental supplies Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Laura shares the excitement of being acquired. We discussed the origin story, specialty, having 2 competing offices across the street, and crazy stories from when they acquired offices. Eventually New Horizons became a 13 location DSO and recently got acquired by 2 other national DSOs. Laura started as a hygienist and worked her way up to a Clinical Operations Coach, overseeing ordering, clinical and all of assisting roles. We discuss culture and what makes a great culture. Finally we touch on patient experience, specifics on how to really deliver unique patient experience.