In the 1999 film, The Matrix, Morpheus tells Neo, “There’s a difference between knowing the path and walking the path.” As leaders, we do all sorts of things to develop better productivity for ourselves. We read books, listen to podcasts, and discuss best practices with each other. That’s all great. It’s a necessary first step in the process. It’s hard to improve if we are ignorant. But what if we find a gap between our newfound knowledge and our actual behavior?...


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