Retention Strategies with Crystal Zakaluzny

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Crystal's shares her transformation from being a certified fitness trainer to becoming a highly sought-after consultant. Throughout her career, Crystal has gained invaluable experience in various sports and coaching different teams, making her a true authority in her field.

In this episode, Crystal dives deep into the realm of retention strategies, shedding light on the significance of keeping your customer base engaged. She emphasizes the importance of a compelling intro offer and the power of having one great thing to sell. 
Crystal also reveals her secret weapon:  understanding the goals of your customers and building automated systems around them to  deliver tailored messages that resonate and drive results.

Crystal delves into the personal touch, stressing the importance of personal phone calls and the concierge experience when nurturing your customers. By identifying their objectives, Crystal reveals how recommending the right classes and instructors can play a pivotal role in helping them achieve their yoga goals.

Crystal shares a brilliant guerrilla marketing strategy to attract customers to their yoga  studios. Additionally, she opens up about the importance of building relationships with like-minded businesses and giving back to the community.

If you're looking to gain valuable insights into retention strategies and learn how to keep your customers engaged though automations and personal touchpoint, then you're in for a treat with this  episode of Yoga Biz Camp!

Crystals Website
Connect with Crystal on Linkedin

Software Mentioned in this episode:
Mindbody
Mindbody One Community
Fitdegree
Loopspark
Brandbot
Typesy

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Michael Jay - Yoga Biz Champ 

Michael Jay, the Yoga Biz Champ, stands as the go-to Yoga Business Consultant, embarked on a mission to elevate yoga studios from mere survival to genuine thriving.

With a rich background as a yoga teacher, former studio owner, marketing expert, and yoga studio business coach, he possesses the insider knowledge necessary to elevate your yoga venture to new heights.

His passion for yoga, combined with a sharp business acumen and a sincere desire to see studio owners excel, encapsulates his professional ethos. Michael is not one to offer one-size-fits-all advice; instead, he's dedicated to providing tailored guidance, tangible outcomes, and supporting your studio to emerge as the next Yoga Biz Champ in your community. 

FREE RESOURCES AND BOOK A CHAT LINK
https://yogabizchamp.link/podlink

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FREE RESOURCES AND BOOK A CHAT LINK
https://yogabizchamp.link/podlink