It's mental health awareness week in the UK and beyond, trying to help break down the stigma surrounding mental health. Dr Michelle speaks to Nurse Polly Pupulin about how you can help a person with mental ill health - both in an emergency and less urgent situation.

Important numbers in Switzerland: 144/112 for an ambulance; 143 for 'the helping hand'; 147 for Pro Juventute (a helpline for children); 145 for poisoning emergencies.

Important numbers in France: 15/112 for an ambulance; 119 for child protection; 01 46 21 46 46 for the SOS helpline in English (www.soshelpline.org).