![Working Smarter: Presented by Calabrio artwork](https://is3-ssl.mzstatic.com/image/thumb/Podcasts123/v4/c6/90/d6/c690d619-f74a-81f1-ff9f-e52e4cfc527b/mza_7965314029445467897.jpg/100x100bb.jpg)
Wysdom - How AI turns bots into intelligent agents with Tariq Bethune
Working Smarter: Presented by Calabrio
English - February 05, 2024 11:00 - 33 minutes - 31.1 MB - ★★★★★ - 2 ratingsBusiness Technology business intelligence contact center customer service calabrio customer experience workforce management workforce engagement employee engagement quality management analytics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Successful Agent Self Scheduling with Precious Bucher from Zappos
Virtual Agents, Chatbots, Bots...whatever you call them, they need love too. Calabrio is excited to welcome Wysdom into the portfolio to help customers of any size make their bots better. How does it work? What kind of KPI can be delivered on your virtual agents? Join Tariq from Wysdom as we understand how conversational AI assists in making your virtual and human agents better at servicing your customers.