Bridging The Office Customer-Landlord Gap

Unpacking ULI’s Report with Lisette Van Dorn

Quote from Guest: “If we don't tackle these issues collectively, there is no industry going forward.” Lisette Van Doorn

Summary: Lisette Van Doorn, Chief Executive of ULI Europe, joins Bold founder Caleb Parker for Episode 1 of Season 9 where they discuss the growing gap between supply and demand in the office sector.

In this episode Caleb and Lisette discuss the ULI & Instant Group report, the changing customer demands and office assets that may lose value as a result. They also focus on how the industry needs to work more collaboratively together in order to evolve. 

Connect with Lisette on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

In this uneasy juxtaposition of the shorthand, long-term challenges in real estate the environmental, social and governance ESG agenda has become the unifying thread that links everyone, regardless of sector. - Caleb

Your tenant is critically looking at whether he wants to stay in the building, not just from demand, but is the space laid out right? The location does it have access to public transport, but also the energy efficiency part and therefore what the tenant pays in total of occupancy costs is hugely important. - Lisette

The office is there to stay. But that doesn't mean that the office stock we have now responds to that. - Lisette

What you've seen in the past two decades is real estate has become a full fledged investment class. And sometimes we seem to forget that real estate is also our infrastructure. - Lisette

CapEx is not a cost. CapEx ensures that your building stays liquid and you have a rental income, and that is not fully understood at the moment. - Lisette

It is a cost, but in the end it helps us to retain the long-term value of our buildings. - Lisette

Timestamps: 

[03.18] The gap in commercial real estate 

[07.24] The partnership between ULI and The Instant Group

[11.27] The hurdles real estate companies face

[13.54] Regulation and achieving NetZero

[17.02] Does the current valuation realistically represent the actual value of the building?

[17.57] Understanding CapEx

[18.23] The importance of collaborative working 

[19.18] ULI’s 2023 Conference

[20.38] What is carbon pricing?

[22.25] Can you define carbon emissions?

[24.05] C Change and how people can get involved

Resources:

ULI Report

Instant Group

ULI 2023 Conference

C Change

Road to Zero

About Lisette Van Doorn:

Lisette is the Chief Executive of Urban Land Institute (ULI) Europe, a nonprofit research and education organisation supported by its members,where they work to shape the future of the built environment for transformative impact in communities worldwide.

Connect with Lisette on Twitter

Sponsors:

Headline Sponsor: DeltaQ

DeltaQ is a Top 3 European PropTech solution for reducing the carbon footprint of the built environment. Operating from the centre of Brussels, they have developed a solution that learns to predict the behaviour of a building (in context of comfort and energy use) and leverages these predictions to automatically steer the energy systems.

DeltaQ improves comfort while maximising energy and CO2 savings and allows operational teams to turn their attention to added value work instead of repetitive tasks and constant finetuning.

When deployed over a large volume of buildings, DeltaQ will deliver an important contribution to realising the world’s ambition in the fight against climate change.

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