Within the Trenches
539 episodes - English - Latest episode: 15 days ago - ★★★★ - 179 ratingsA podcast based on the experience of being a 9-1-1 dispatcher.
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Episodes
Within the Trenches Ep 538
April 03, 2024 15:46 - 1 hour - 91.7 MBEp 538 features Katie, a 911 dispatcher with Rockford 911 out of Illinois. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Katie's 911 story How a background in special education equipped her to handle intense emergency calls involving children with autism Learn about the rigorous process Katie underwent to join the dispatch team, including testing, interviews, and a psychological evaluation Gain an understanding of the intense training new dispatchers...
Within the Trenches Ep 537
March 28, 2024 15:18 - 1 hour - 113 MBEp 537 features Brad Flanagan, Emergency Ops Manager for the Pitkin County Regional Emergency Dispatch Center out of Colorado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Brad's 911 story How Brad's unique journey from the military to 911 dispatching on a dare unveiled his strengths in emergency operations The indispensable human element in emergency response that technology can't replace and the potential for AI to reshape the industry Tackling th...
Within the Trenches Ep 536
March 20, 2024 14:23 - 1 hour - 88.1 MBEp 536 features Katherine, 911 professional with Ada County Sheriff's Office out of Idaho. Episode topics – Katherine's 911 story Exploring the repercussions of tragic calls, including a particularly disturbing case involving a missing child The challenges and importance of adequate mental health support and coping strategies for 911 dispatch professionals Insights into the rigorous training process for dispatchers and the continuous learning curve in high-stress situations How pe...
Within the Trenches Ep 535
March 13, 2024 18:05 - 1 hour - 94.8 MBEp 535 features Ashley, 911 Professional with Rockland PD & Fire, and Greg, 911 Professional with CAL Fire, both out of California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Ashley's 911 story Greg's 911 story Trusting your instincts Connecting communities How TikTok brought us together As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 534
March 06, 2024 19:38 - 1 hour - 102 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 534 features Deb, a Psychiatric Clinician, 911 dispatcher, and EMT. Episode topics – Deb recounts her journey in dispatch, including her ability to thrive with ADHD and the contrast in training environments across different agencies. The episode delves into the common misconceptions about dispatch work, the diverse nature of calls handled, and the importance of transparency and ac...
Within the Trenches Ep 533
February 29, 2024 13:48 - 1 hour - 99.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 533 features Ashley, your friendly neighborhood dispatcher from Elkhart City in Indiana. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Discover what lies beyond the emergency communications center - dispatchers' diverse responsibilities and the importance of self-care routines. Learn how dispatchers like Ashley cope with the immense stress and e...
Within the Trenches Ep 532
February 21, 2024 14:05 - 35 minutes - 48.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 532 features Kelley Cunningham, the Eaton County Central Dispatch Director, as she shares insights on workplace culture, public safety, and the importance of dispatchers in emergency response. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Her journey into public safety and the unexpected path that led her to dispatching. The importance of workpl...
Within the Trenches Ep 531
February 14, 2024 15:03 - 44 minutes - 61.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 531 features Rich, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Rich's 9-1-1 story Dynamic transformation of emergency dispatch technology Integrating military police background into dispatch Intense mental health challenges that dispatchers face And more As always, if you have any...
Within the Trenches Ep 530
February 07, 2024 16:55 - 57 minutes - 79.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 530 features Libby, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Libby's 9-1-1 story The Challenges and Memories of a Dispatcher in a Public Safety Family The Hardest Decision Ever Working with Your Parents And more As always, if you have any comments, questions, or you would like ...
Within the Trenches Ep 529
February 01, 2024 19:36 - 1 hour - 99.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 529 features Sondra Wesley, ECC Education Manager with Prepared. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Sondra's 9-1-1 story Unforgettable rescues Life lessons for dispatchers Revolutionizing dispatch centers And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpod...
Within the Trenches Ep 528
January 27, 2024 15:45 - 1 hour - 96.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 528 features Reese, 9-1-1 Communications Officer, Defiance County Sheriff's Office, OH. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Reese's 9-1-1 story The importance of knowing your location Heartbreaking 9-1-1 calls Calls that are meant for us And more As always, if you have any comments, questions, or you would like to be a guest on the...
Within the Trenches Ep 527
January 19, 2024 15:55 - 1 hour - 125 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 527 features Hannah, CTO w/Jacksonville Sheriff's Officer, FL. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Hannah's 9-1-1 story Heartbreaking police chase tragedy Life-saving moments Emotional turmoil and Covid And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcas...
Within the Trenches Ep 526
January 10, 2024 16:34 - 1 hour - 94 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 526 features Rhianna, Training Supervisor, and Peer Support Lead with Salt Lake Valley Communications Center. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Rhianna's 9-1-1 story Overcoming insecurities in training Life-changing career shift Passionate journey of teaching And more As always, if you have any comments, questions, or you would l...
Within the Trenches Ep 525
January 05, 2024 19:24 - 26 minutes - 30.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 525 features Open Mic stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 524
December 29, 2023 14:50 - 57 minutes - 65.3 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 524 features #IAM911 stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories ...
Within the Trenches Ep 523
December 22, 2023 14:45 - 1 hour - 87.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 523 features a special Christmas Open Mic LIVE episode with Ricardo and Dawn Shumway. Purchase your copy of Imagine Listening on Amazon Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – 50 Shades of Chicken Christmas in Dispatch Creepy Christmas break-in 12 Days of Christmas: Dispatch Edition And more As always, if you have any comments, quest...
Within the Trenches Ep 522
December 11, 2023 21:06 - 1 hour - 74.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 522 features a book reading of Imagine Listening - Your worst day is our everyday by its Author, Ricardo Martinez II. Purchase your copy of Imagine Listening on Amazon Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Burnout/struggle in dispatch Birth of the #IAM911 Movement Imagine Listening Book reading Behind the scenes and more And more A...
Within the Trenches Ep 521
November 30, 2023 22:06 - 1 hour - 79.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 521 features Desiree, CTO, and Telecommunicator III out of Bentonville PD, Arkansas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Desiree's 9-1-1 story Life changing moments First day of training Life Lessons And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodc...
Within the Trenches Ep 520
November 22, 2023 13:48 - 1 hour - 120 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 520 features Jeremie Meyer, RPL, Public Safety Communications Leader. Episode topics – Jeremie's 9-1-1 story Life lessons from a public safety career ADHD and Work The importance of recognition And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 519
November 15, 2023 19:40 - 30 minutes - 35.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 519 features Open Mic stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 518
November 08, 2023 14:33 - 45 minutes - 52.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 518 features #IAM911 stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #...
Within the Trenches Ep 517
November 01, 2023 22:02 - 1 hour - 85.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 517 features spooky and creepy stories that were submitted for the Halloween episode of Open Mic Live. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Spooky public safety stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 516
October 26, 2023 14:01 - 27 minutes - 31.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 516 features Open Mic stories from the Imagine Listening session at the 2023 Indiana 911 Professionals Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 515
October 19, 2023 17:31 - 1 hour - 81.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 515 features #IAM911 stories from the Imagine Listening session at the 2023 Indiana 911 Professionals Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics –...
Within the Trenches Ep 514
October 09, 2023 20:03 - 1 hour - 94.2 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 514 features Josephine Rios, Communications Operator 3 out of an agency in South Florida, and Founder of Latinas of 911. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Make sure to check out our guest below! Latinas of 911 - Facebook | Instagram | LinkedIn | Web Episode topics – Josephine's 9-1-1 story Overwhelming beginnings A rollercoaster of change "It's...
Within the Trenches Ep 513
October 04, 2023 12:35 - 21 minutes - 24 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 513 features Open Mic stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcas...
Within the Trenches Ep 512
September 28, 2023 14:03 - 41 minutes - 47.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 512 features #IAM911 stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebo...
Within the Trenches Ep 511
September 19, 2023 17:05 - 31 minutes - 36.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 511 features Open Mic stories from the 2023 Ohio Mini Conference Imagine Listening session. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 510
September 12, 2023 11:08 - 44 minutes - 50.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 510 features #IAM911 stories from the 2023 Ohio Mini Conference Imagine Listening session. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As a...
Within the Trenches Ep 509
September 07, 2023 14:20 - 1 hour - 87 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 509 features Jennifer, Master Telecommunicator with Polk County Sheriff's Office, FL. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Jennifer's 9-1-1 story The importance of mental health in 9-1-1 The power of friendships Life-saving connection And more As always, if you have any comments, questions, or you would like to be a guest on the...
Within the Trenches Ep 508
September 01, 2023 20:09 - 1 hour - 97 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 508 is a special Open Mic Live broadcast episode where we celebrate national #IAM911 day; the 7th anniversary of the birth of the #IAM911 Movement. Episode topics – How the #IAM911 Movement started A Stranger Things trigger Imagine Listening And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail....
Within the Trenches Ep 507
August 26, 2023 18:36 - 1 hour - 103 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 507 features Megan, Senior Telecommunicator, Havelock PD out of North Carolina. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Megan's 9-1-1 story Surviving Hurricane Florence The Power of Talking Letting Go: An Alligator Lasso And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email m...
Within the Trenches Ep 506
August 18, 2023 19:12 - 1 hour - 95.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 506 features Nicole Ford. This episode is a reissue of episode 305 and was recorded live from the 2020 NENA SBP Conference in Austin, Texas. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY BE A TRIGGER. LISTEN AT YOUR OWN RISK. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Nicole’s 9-1-1 story The Boston Marathon Bombing The call that bro...
Within the Trenches Ep 505
August 09, 2023 14:53 - 1 hour - 85.3 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 505 features Dr. Angela Johnson, 911 dispatch supervisor and Licensed Professional Counselor. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Contact Dr. Angela Johnson for more on her study at [email protected] Episode topics – Angela's public safety recap The love and struggles of dispatchers The damaging side of vivid imagery The emotional toll of traumatic ...
Within the Trenches Ep 504
August 02, 2023 18:01 - 1 hour - 146 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 504 features Sarah, a Police Officer near Atlanta, Georgia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Sarah's public safety story The bond of first responders I did everything I could but it wasn't enough One officer's crash story And more As always, if you have any comments, questions, or you would like to be a guest on the show, please...
Within the Trenches Ep 503
July 27, 2023 14:49 - 1 hour - 99.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 503 features Debby, 911 dispatcher with Ada County Sheriff's Department out of Idaho. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Debby's 9-1-1 story The power of camaraderie Heart-stopping emergency calls Tragedy and empathy And more As always, if you have any comments, questions, or you would like to be a guest on the show, please em...
Within the Trenches Ep 502
July 18, 2023 11:20 - 33 minutes - 37.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 502 features Sheriff Grady Judd of the Polk County Sheriff's Office in Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Sheriff Grady Judd's public safety story Polk County Sheriff starts at 18 years old The Power of 911 Professionals The Importance of Supporting First Responders And more As always, if you have any comments, questions,...
Within the Trenches Ep 501
July 12, 2023 11:45 - 1 hour - 81.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 501 features Hannah, Dispatcher on Demand and Policy Writer with Moetivations. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Hannah's public safety story The Moment I knew The Challenges of Working During Protests Being Young and Respected And more As always, if you have any comments, questions, or you would like to be a guest on the show, p...
Within the Trenches Ep 500
July 05, 2023 20:27 - 44 minutes - 51.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a milestone episode 500 and was recorded with a live audience at the Mayan Ranch during the leadership summit put on by the 360 Dispatcher and at the 2023 National NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, pleas...
Within the Trenches - Imagine Listening Bonus
July 02, 2023 13:59 - 39 minutes - 45.7 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a special bonus Imagine Listening episode that was recorded with a LIVE audience at the 2023 National NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 499
June 24, 2023 11:23 - 1 hour - 90.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 499 features a live Open Mic session. In this episode we share tips on dealing with hard calls and end with some funny 9-1-1 stories in the news. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Coming in at a zero How to deal with the loss of a child over a 9-1-1 call Effing South Carolina It’s cheeky And more As always, if you have any commen...
Within the Trenches Ep 498
June 15, 2023 13:27 - 1 hour - 85.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 498 features Stephanie, a Sergeant with Henderson County Sheriff's Office, NC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Stephanie's public safety story The Unpredictability of Dispatch Work Closure: Meeting a caller after helping them escape their burning home DISCOVER: Starting Out And more As always, if you have any comments, question...
Within the Trenches Ep 497
June 10, 2023 13:34 - 1 hour - 78.1 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 497 features Bridget, Attorney, former deputy sheriff, and Founder of Lady Law Shield. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Bridget's public safety story Life changes and personal growth First Day on the Job as a Police Officer Standing up for yourself in public safety career And more As always, if you have any comments, questions, ...
Within the Trenches Ep 496
June 01, 2023 16:25 - 1 hour - 93.3 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 496 features Kate, Paramedic, artist, and upcoming author and mom extraordinaire, out of New Jersey. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Learn more about Kate and her Modern Day Rosies project here. Episode topics – Kate's 9-1-1 story EMTs: The Constant Go-ing Attracting High-Intensity Medical Situations Art Therapy to Cope with Stress And more A...
Within the Trenches Ep 495
May 24, 2023 13:20 - 32 minutes - 44.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 495 features Carrie, Emergency Communications Specialist 1/CTO/Q, with Johnson County Emergency Communications, KS. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Carrie's 9-1-1 story "If this job changes me, tell me" With them during their best and worst Overcoming fear of change and growth in a challenging job And more As always, if you...
Within the Trenches Ep 494
May 20, 2023 14:15 - 49 minutes - 68.5 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 494 features Mary, 9-1-1 Call taker, Communications Shift Lead, Chief Training Officer, Huntsville-Madison county 911, AL. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Mary's 9-1-1 story That first emergency call Handling suicide calls as a dispatcher Chasing down escaped inmates while pregnant And more As always, if you have any comments, ...
Trailer: Within the Trenches - True stories from the 911 dispatchers who live them
May 10, 2023 15:40 - 57 seconds - 1.3 MBImagine your brother, wanting to kill himself. Imagine. Handing him a gun to show him how crazy the thought of it sounds. He takes that gun, and shoots himself in the head. In front of you. Now imagine you're 911 listening to the aftermath of a tragic mistake. This is what it is like, within the trenches of 911. Tune in each week to follow the journey of 911 dispatchers as they save lives and face unimaginable challenges. Within the Trenches podcast will share, heart-wrenching calls, heroic ...
Within the Trenches Ep 493
May 09, 2023 21:49 - 32 minutes - 44.4 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 493 features Deborah, dispatch supervisor with Lakeway PD, Texas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Deborah's 9-1-1 story The overwhelming experience of starting as a 911 dispatcher The importance of training and support in dispatch Career reflection and advice And more As always, if you have any comments, questions, or you would...
Within the Trenches Ep 492
May 03, 2023 16:33 - 40 minutes - 46.8 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 492 is a LIVE Open Mic episode that was broadcasted at the 2023 NAVIGATOR conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Pulled over - "You have a cell and a pager?" Smart Criminal/Dumb Criminal Stealing $100+ worth of meat And more As always, if you have any comments, questions, or you would like to be a guest on the show, please ...
Within the Trenches Ep 491
April 26, 2023 15:40 - 47 minutes - 53.9 MBWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 491 features Open Mic stories from the Imagine Listening session at the 2023 Texas Public Safety conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].