When an experience turns into a commodity (Wil)
Wil and Wes and the Schedulefly Journey
English - November 21, 2017 00:00 - 6 minutes - 11 MB - ★★★★★ - 1 ratingTechnology schedulefly software business technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes that actually hurt the customer experience.