Taylor Made: The Notorious Banker Rescues $1200 from Zelle and Bank of America in Vegas, Baby!

Vigilante Customer Service Strikes Again.

One of my most satisfying rescues ever.

Yours Truly, The Notorious Banker RESCUES $1200 from Bank of America and Zelle and gives it back to Taylor in Vegas.

This was a stressful one, but we got it done.

Taylor only uses Zelle for one person. One day, her Zelle is hacked, and $1200 is stolen. BofA tells her to wait 10 days (a lie) before filing a claim, and then denies her, citing they sent an authorization text. This is where I get involved. We reach out to Al Welch, who is best known for taking pics of him "building houses in a full suit with shoes not even the slightest bit dirty" and we get nowhere. So we reach out to someone named Chris Godbey.

He seems nice at first: Email here

Chris Godbey, the market leader then "ESCALATES" it to someone with absolutely no resources to help Taylor, and is stuck in an office on the phone for an  hour to be told that they can't do anything without proof that she never got the text. When she provides phone records showing no text ever happened, they change their story, and say that it was "her IP address" that showed that she in fact initiated it. A claim never before heard. When She emails Chris Godbey again, she is met  with a brick wall, citing the company line that she in fact got an authorization code for the stolen Zelle Transfer

Email Here of Godbey's Robotic response

Seemingly hopeless, Taylor and I contemplate giving up, until we reach out to 8 News Now in Vegas, and their Investigative Reporter, Vanessa Murphy with a letter that I crafted and had her send, CC'ing Bank of America in it stating all the bullshit things we know about Zelle and BofA claims. Bank of America bowed down like the dogs they are, and didn't even have the courtesy to call to say it was refunded. She had won.

 In two days, she gets her money back, and here we are celebrating!

It's a long story, and I spent over an hour on it, because it was the most meaningful rescue in a long time, because we went from hopeless to finding a new way to scare Bank of America. 

BANK OF AMERICA FEARS THE NOTORIOUS BANKER

$660,000 RESCUED SINCE 4-1-19

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