In this episode of Why we Plan, John Brown, Founder of BEI, sits down with Spencer Hilligoss, CEO of Madison Investing, to discuss the importance of scaling a business. Spencer started working at a very young age working for his father and learned some hard life lessons a lot sooner than most business owners. He discusses how he used the knowledge he learned from the mistakes he made scaling his own business over a 10–15-year span. Spencer explains that even business owners without any experience scaling a business only need to focus on two things: people and process.