What is Service Design? | Melissa Rancourt
Why Service Design Thinking
English - March 01, 2016 17:00 - 35 minutes - 32.9 MB - ★★★★★ - 49 ratingsNon-Profit Business Technology business design designthinking innovation servicedesign Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Today's guest is Melissa Rancourt, an international entrepreneur who operates multiple businesses throughout Europe and coaches organizations on adopting design thinking. She also serves as the Academic Director for The New School: Parsons Paris' Executive Global Strategic Design Management Master's program, which I will be proudly attending as part of the inaugural class.
In this episode, Melissa discusses the key pillars of service design and why businesses should integrate it. With her international expertise, she gives examples of businesses who have successfully used service design. We even talk about an interesting insight into the experience of coffee shops in Belgium (hint: it has nothing to do with coffee!).
Learn more about Melissa's work:
The New School
Serendispa
Linkedin Profile
________
Participate in the design challenge on our website.
________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
Today's guest is Melissa Rancourt, an international entrepreneur who operates multiple businesses throughout Europe and coaches organizations on adopting design thinking. She also serves as the Academic Director for The New School: Parsons Paris' Executive Global Strategic Design Management Master's program, which I will be proudly attending as part of the inaugural class.
In this episode, Melissa discusses the key pillars of service design and why businesses should integrate it. With her international expertise, she gives examples of businesses who have successfully used service design. We even talk about an interesting insight into the experience of coffee shops in Belgium (hint: it has nothing to do with coffee!).
Learn more about Melissa's work:
The New School SerendispaLinkedin Profile
________
Participate in the design challenge on our website. ________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.