Employee to Employer in Pest Control with Brian Aurilio of Brooker Pest Control

When you think of pest control, you don’t necessarily think of the most glorious job on the planet, yet Brian Aurilio of Brooker Pest Control has done an incredible job of building a business around great customer service and company culture!

Brian and I originally met at Greenhouse Business Leaders at Greenhouse Church and I found myself inspired by the advice and knowledge he consistently offered in the group. In this episode, Brian shares a lot of that knowledge with our audience, tells us how he got to where he is today, and how Brooker Pest Control has become a pest control leader.  

There may be a loose squirrel or two in the episode as well, lol.

7:09 How do your parents in New York find out about a business for sale in Hawthorne, FL?

10:36 I don’t really advertise, I just do everything by word-of-mouth.

15:27 I’ve learned from all of the mistakes - you fail, you learn.

23:32 Key to a home-run hiring process.

34:04 Two things that changed how business was done.

37:46 Where did you learn a lot of this leadership?

43:04 Customer concerns with the humane aspect of the job.

49:41 Biggest failure in the company to date.

56:04 At 5 o’clock the phone turns off.

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Brian Aurilio of Brooker Pest Control

http://brookerpestcontrol.com/

https://facebook.com/brookerpestgainesville

https://twitter.com/BrookerPest

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Rules For Disciplined Success | Steve Nudelberg & Sons of On The Ball Marketing | WHOA GNV Podcast: https://youtu.be/z8QGzppW-Ps

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