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Cydelle Zuzarte and Meenakshi Kamat – UX Researchers at Swiggy – Whiteboard.fm #028

Whiteboard.fm

English - October 26, 2020 03:30 - 1 hour - 44.8 MB
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Previous Episode: Abheyraj Singh – Senior Product Designer at Omio, Co-founder of Lisn – Whiteboard.fm #027
Next Episode: Janardhan Massar – Product Designer at Unacademy, Prev. Lollypop Design Studio – Whiteboard.fm #029

In this episode, we speak to Cydelle Zuzarte and Meenakshi Kamat.


Cydelle is a UX Researcher at Swiggy and has previously worked at Hike Messenger. Meenakshi is a Freelance UX Researcher and has previously worked at Swiggy.




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❓⏰ Questions:


00:00 Introduction


02:02 What is UX Research?


03:12 Work profile as a UX Researcher at Swiggy


05:22 Work profile as a Freelance UX Researcher


06:30 Typical day for a UX Researcher at Swiggy and as a Freelancer 


10:13 How to identify the need for conducting UX Research


13:54 Steps followed by UX Researchers to get relevant insights and findings – Aligning, Planning, Executing, Analysing, Sharing


21:16 Difference between exploratory and evaluative research


24:05 How do UX Researchers do interview planning


25:56 Nuances to keep in mind when documenting your research


34:59 How to eliminate bias in your research


37:33 Creating repositories and documenting UX Research at Swiggy


46:10 How to get started into UX Research


50:58 Requirements from people applying for a UX Research internship or full time role


58:20 How do you feel the nature of your work has evolved since you started off and what do you expect to change in the future?






Cydelle's LinkedIn: https://www.linkedin.com/in/cydellezuzarte/


Meenakshi's LinkedIn: https://www.linkedin.com/in/meenakshi-kamat-74b93410a/




Swiggy Careers: https://careers.swiggy.com/




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