Episode 15: Deejay Ramundo, Knowledge Manager

If you’ve ever clicked that little question mark icon in an application, read an instruction manual, or referenced a how-to guide, you’ve probably seen the work of a Technical Writer. In speaking with Deejay Ramundo, I’m reminded of the book The Giver by Lois Lowry because this role enables longevity and simplicity to complicated and complex processes. But, what happens when we’re not willing to ask questions to really understand?

I love the advice Deejay shared for those who are unsure what area of study to pursue, I think it applies to careers as well:

Identify all the majors/jobs that interest youPrint the list of required classes/job responsibilities for each, respectivelyTake a black marker and cross out all the classes/responsibilities that sound terribleAsk yourself, “Which list has the fewest black lines?”

The results may surprise you!

A few references you may be interested in reading more about:

Amy Novinski, ballet instructor: https://www.amynovinski.com/, https://www.instagram.com/amynovinski/ Lara Cantu-Hertzler, ballet artist: https://www.instagram.com/cantuhertzler/, https://laracantuh.com/home.htmlKnowledge Management: https://www.kmworld.com/About/What_is_Knowledge_ManagementTechnical Writing: https://www.instructionalsolutions.com/blog/what-is-technical-writing

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