People or process? The difference matters
What’s Wrong With My Organization
English - March 06, 2024 21:45 - 11 minutes - 10.5 MB - ★★★★★ - 1 ratingManagement Business Entrepreneurship Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Do you really know what you need?
Next Episode: Are you sure that’s the right question to solve for?
Do you ever have the feeling that UPS deliveries purposely leave before you have any chance of catching them at your door? Is it that the individual delivery person is out to get you—or do they have an algorithm cleverly planned to ensure you’ll always have to run after them? Some days it can feel like both. Let’s talk to our resident experts for their opinion—is it the people or the process?