Linking processes to solutions by design

Welcome to our third episode. And today we’ll be introducing you to the art and science of organization design – kicking off with the somewhat mysterious topic of processes.

In last week’s cliffhanger ending Org-ology left us, with the idea that good processes are nearly invisible. I’d imagine that other small business owners like myself are somewhat baffled by that idea. So let’s jump back in and look at a bit more detail on processes.