Episode 90: Emotions at Work, with Sara Taylor

What You Will Learn: Why the way in which leaders engage with emotions at work matters, and why a lack of emotional support can be damaging Why emotional support in the workplace is key to allowing team members to feel engaged and valued Why too few business leaders see feeling involved in emotions at work as part of their leadership role How research by Alisa Yu and Justin Berg at Stanford and Julian Zlatev at Harvard Business School shows that people need emotional support and acknowledgment How the research shows that emotional acknowledgment is vital, and what important results the researchers discovered that business leaders can learn from Why incurring the “risk” of acknowledging employees’ emotions out loud builds a strong sense of trust and can help leaders strengthen their leadership Why asking “how are you feeling?”, especially in the case of negative emotions, is crucial for building that trust

About Sara Taylor

Sara Taylor earned a master’s degree in Diversity and Organizational Development from the University of Minnesota. She served as a leadership and diversity specialist at the University of Minnesota for five years and as director of diversity and inclusion for Ramsey County, Minnesota for three years.

Sara is the founder and president of deepSEE Consulting and has worked with companies as large as Coca-Cola, General Mills, 3M Company, AARP, and numerous others. She has a new book, “Filter Shift: How Effective People See the World,” that explores how our unconscious is actually making choices and decisions for us, all without our knowing — and how to change that.

Resources: Read Emotional Acknowledgment: How Verbalizing Others’ Emotions Fosters Interpersonal Trust by Alisa Yu, Justin M. Berg, and Julian Zlatev How to Connect with Sara Taylor: Website: www.deepseeconsulting.com Twitter: @deepseesara