Think Tank Topic: Communication
WHAT : DE HEK
English - July 14, 2020 11:00 - 59 minutes - 40.9 MBEntrepreneurship Business Society & Culture Relationships podcasting spotify podcasts podcastlife podcaster podcasters applepodcasts podcastshow interview entrepreneur Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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ELITE : SIX Think Tank meetings are discussed over ZOOM with our members every Friday at 9:30am.
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Different Ways to Communicate Effectively… Verbal, Written, Oral, Face-to-Face, Nonverbal, Physical, Paralanguage and Visual
EXPERIENCES
PROBLEMS
Wasting TimeMisunderstandings if not clearMiscommunication never ends well. Be clear & conciseKey concept about communication is to focus on your clients needs rather than our own needs.Being pressured when you don’t have time to consider your response or get the factsSOLUTIONS
Always be “in the now” when communicating with your clients – focus while you are communicating – multitasking interferes with communication.Listening and play back what they saidRecognise that different mediums require different communication styles oftenGet confidence by doing and getting feedbackCAUTION: This message has been composed by a dyslexic person using voice recognition, over bluetooth, with predictive texting enabled. So, who knows if it is 100% accurate. If in doubt phone me on 021 961 652Set clear expectations: budget, time line, deliverables etcDocumenting key discussion pointsPrepare for important communications; do your homework. Use facts and examplesAdmit when you are wrong or have made a mistakeBe transparentPresent Solutions / alternatives when things go wrongNew book I have found – Average sucksTAKES AWAY
DocumentationFlip It by Michael HeppellNEXT WEEKS TOPIC - MENTAL WELLBEING IN BUSINESS
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