The softer side of hospital security

Westmead Hospital security officer Fred Nachar thinks he should have a new job title: "customer service officer".

The beloved member of the security team clocks tens of thousands of steps each shift as he makes his away around the vast campus, helping patients and checking in on staff while also being prepared to respond to any urgent matter at a moment's notice.

He also had an unconventional path into security, spending most of his career running a horse-riding school -- a passion he still maintains in his own time.

Join us for this enlightening episode as Fred explains the challenges of security and why he loves his job.