How Wikipedia and Fandom have grown fiercely loyal (but polite) communities

In a world of dumpster fire social media platforms where people yell angrily at each other and divisive toxic discourse guarantees viral success, it pays to be kind. At least, this is what Jimmy Wales has learned over the years with Wikipedia. 

Jimmy - and Fandom founder Perkins Miller - have managed to grow passionate and loyal online communities where disputes rarely occur and when they do, are resolved quickly and civilly. What’s the secret?

In this episode these two founders talk about the nature of wikis, how giving control to contributors matters, and why people love to visit these platforms, even growing their own fan base due to their contributions. 

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