We've Seen A Thing or Two  artwork

We've Seen A Thing or Two

33 episodes - English - Latest episode: about 1 month ago -

As investigators and mediators focused on regulatory and workplace conflicts, we have seen a thing or two and learned a thing or two! In each episode we will be speaking with industry leaders in regulation, human resources, and law, as well as thought leaders and top performers in investigations, mediation, business leadership, and entrepreneurship. We bring our audience interesting and cutting-edge information on conflict management as it relates to professional regulation, workplace disputes, establishing a positive culture in the workplace. It all crosses over folks and this podcast will provide unique insights and information anyone in a leadership position, regulatory or otherwise can use.

Management Business Government investigation leadership workplace harassment regulation mediation safety adr
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Episodes

Marc Spector - Leading in Regulation and What Tomorrow Might Bring

February 12, 2024 13:00 - 20 minutes - 14.4 MB

Dean welcomes and has a great conversation with Marc Spector, Deputy Registrar at the Home Construction Regulatory Authority (HCRA), and President of the Council on Licensure, Enforcement and Regulation (CLEAR). They discuss a number of topics, including what it is like to lead a group of international regulators, what the regulator of tomorrow might look like, and what relevant regulation means to them. Marc also shares a little guilty pleasure that some people might just be surprised to le...

Dean Benard - Communicating Through Conflict & What's Coming in 2024

January 29, 2024 15:00 - 19 minutes - 13.6 MB

After a long break from production, we are back for Season 4. In this episode, your host, Dean Benard, takes the opportunity to share his thoughts on communicating during conflict. Most people deal with conflict in one of two ways, or sometimes a combination of both these ways: Avoidance and Defensiveness. Neither of these approaches will help, and the advice we got as children... you remember, "Just ignore them and they will stop", or "You just stand up to them and put them in their place" ...

Madelyn Robbins on the next generation of leaders

June 28, 2023 10:00 - 24 minutes - 17 MB

How do young people break through into the professional world of business? How do they grow and become leaders?  This episode features Madelyn Robbins. Who is Madelyn Robbins?  Well, to start with, she is the stepdaughter of the host (Yes, full disclosure here), but she is much more than that. You will learn more about her in the episode as she opens up about the unique challenges her generation faces, her methods of growing and learning what school can't teach, how she manages her mindset, ...

Emma Marriott Discusses Employer Branding

May 22, 2023 12:00 - 27 minutes - 19.3 MB

Ever wonder how you can improve your brand to attract the best employees?  Emma shows us ways to accomplish this, to build great teams and keep them.  Emma is the founder of Iris, an organization that focuses on deepening employee-employer relationships. For over a  decade, she has shared her experience and talents to assist organizations across a variety of sectors, including private, public, and not-for-profit organizations. 

EDI - Where Do Things Stand? Vidal Chavannes & Manny Rego

April 24, 2023 11:00 - 32 minutes - 22.6 MB

In this episode we talk about a number of EDI issues with our two experts Manny Rego, who has been one of our most popular guests and is a thought leader in EDI, and Dr. Vidal Chavannes, who has worked with many public and private, and non-profit organizations helping to establish equity, diversity & inclusion (EDI) frameworks, and develop industry-specific EDI training and education programs and modules. We take on some interesting questions such as:  What happened to the D in EDI? Has th...

Richard Steinecke - A Career in Regulation Law

March 22, 2023 12:00 - 29 minutes - 20.3 MB

Richard Steinecke is highly regarded as a leader, educator, mentor, and one of the Godfathers of professional regulation in Canada. Dean had the opportunity to sit down with Richard Steinecke upon his retirement, and discuss Richard's reflections on his amazing career and some of his thoughts on where professional regulation is headed in the years to come. 

Amy Davies - Stay Interviews

February 27, 2023 14:00 - 23 minutes - 16.4 MB

With so much concern for employee retention, the need to maintain psychologically safe workspaces, and the desire to establish high functioning and happy workplace cultures, Amy Davies brings one more tool for the Management and HR toolbox - Stay Interviews. Learn how these work, what they can do and why it is important to utilize them. Amy is a delight to have on the show and this episode is one you won't want to miss.   

Chris Beauchamp - Creating and Administering Entry to Practice Exams

January 23, 2023 14:00 - 33 minutes - 22.8 MB

There have been a number of controversies and concerns raised about entry to practice examinations. Things like fairness, equity, and remote proctoring, to name a few. Chris Beauchamp enlightens us about developing and administering examinations, and he addresses some of the recent controversies such as massive failure rates in some cases, suggestions that exams are not inclusive and create barriers for some exam takers to be successful. 

John Farren

November 23, 2022 13:00 - 36 minutes - 25.4 MB

In this episode of the podcast John Farren and Dean discuss hot topics in workplace investigations including:  Investigation of the unwitnessed scenario - "One person’s word against the other" Selecting external investigators - What to look for as we see a proliferation of “would be investigators” The importance of avoiding bias and staying open minded during an investigation During this conversation, John brings his wealth of experience and insightful perspectives to all these topics. W...

John Farren

November 23, 2022 13:00 - 36 minutes - 25.4 MB

In this episode of the podcast John Farren and Dean discuss hot topics in workplace investigations including:  Investigation of the unwitnessed scenario - "One person’s word against the other" Selecting external investigators - What to look for as we see a proliferation of “would be investigators” The importance of avoiding bias and staying open minded during an investigation During this conversation, John brings his wealth of experience and insightful perspectives to all these topics. W...

Mani Rego on "Quiet Quitting"

October 24, 2022 16:00 - 18 minutes - 12.5 MB

The phrase quiet quitting has been making the rounds and is seen as a hot new trend, but is it really? Mani Rego Mani is a strategic HR and DEI thought leader with over 25 years of experience in HR, Leadership Development, Training, and Diversity, Equity and Inclusion. Mani helps us understand this concept, what it is and what we can do to address it. 

Podcast Takeover - Dean Benard on Investigating Illegal Practitioners

August 18, 2022 14:00 - 25 minutes - 17.8 MB

We called this the "Podcast Takeover" - Dean goes from host to guest and Brenda takes over as the host. In this episode Dean talks about illegal practitioners, what they are, the dangers they pose, and how they are investigated. There are  some great insights, interesting stories and advice on how regulators can deal with these fraudsters and how members of the public can stay safe. 

Claude Balthazard - From Association to Regulator

July 21, 2022 10:00 - 26 minutes - 18.2 MB

In this very interesting episode, the Registrar and Vice President of Regulation for the Human Resources Professionals Association, Claude Balthazard discusses the journey from association to regulator, and the incredible story of how the HRPA accomplished and continues to manage the transition. Claude is an engaging speaker and very knowledgeable on regulatory matters. He not only tells the story of the HRPA but also highlights todays thinking about regulation, its association roots, and th...

Claude Balthazard - From Association to Regulator

July 21, 2022 10:00 - 26 minutes - 18.2 MB

In this very interesting episode, the Registrar and Vice President of Regulation for the Human Resources Professionals Association, Claude Balthazard discusses the journey from association to regulator, and the incredible story of how the HRPA accomplished and continues to manage the transition. Claude is an engaging speaker and very knowledgeable on regulatory matters. He not only tells the story of the HRPA but also highlights todays thinking about regulation, its association roots, and th...

Jill Zappitelli on the Remote & Hybrid Workplace

June 21, 2022 12:00 - 22 minutes - 15.5 MB

In this episode Jill Zappitelli, owner of H2R Business Solutions, a human resources consulting firm, discusses the challenges and solutions to managing the remote and hybrid workplace. Jill talks about things such as how leaders adjust to managing remote workers, maintaining the culture within a team or organization with less face to face contact, dealing with performance issues in a remote work scenario, and several other practical issues that organizations need to consider as the landscape...

Paul Nicholson - Trends in Workplace Conflict

May 17, 2022 18:00 - 34 minutes - 24 MB

In this episode we have a great discussion with Paul Nicholson, Director of Workplace Solutions at Benard + Associates. Paul is a great resource and has exceptional insights into what is happening in the world of workplace investigations and workplace conflict. What are some of the trends we see in workplace conflict?  What are the reactions of people when they are informed of the outcome of a workplace investigation? How should employers handle delivering the news and helping people move on...

Paul Nicholson - Trends in Workplace Conflict

May 17, 2022 18:00 - 34 minutes - 24 MB

In this episode we have a great discussion with Paul Nicholson, Director of Workplace Solutions at Benard + Associates. Paul is a great resource and has exceptional insights into what is happening in the world of workplace investigations and workplace conflict. What are some of the trends we see in workplace conflict?  What are the reactions of people when they are informed of the outcome of a workplace investigation? How should employers handle delivering the news and helping people move on...

Alyson Gaffney Discusses CNAR

March 07, 2022 11:00 - 21 minutes - 14.6 MB

In this episode of the podcast, Alyson Gaffney, Executive Director of the Canadian Network of Agencies for Regulation, otherwise known as CNAR, tells us about the organization, what it does for Canadian Regulators, and their plans for 2022 and beyond.    

Dean Benard - Neutrality and Fairness in Investigations

January 21, 2022 15:00 - 13 minutes - 8.98 MB

In this episode there is no guest and Dean hogs the mic!  Dean gets 2022 and the second season of the podcast off to a start with some reflections on 2021 and his thoughts on neutrality, fairness, and empathy in investigations. He provides his opinion on social media activities that can affect how an investigator is seen, and he offers some thoughts on trauma informed practice.   

Dean Benard - Neutrality and Fairness in Investigations

January 21, 2022 15:00 - 13 minutes - 8.98 MB

In this episode there is no guest and Dean hogs the mic!  Dean gets 2022 and the second season of the podcast off to a start with some reflections on 2021 and his thoughts on neutrality, fairness, and empathy in investigations. He provides his opinion on social media activities that can affect how an investigator is seen, and he offers some thoughts on trauma informed practice.   

Perspectives of Regulatory Defence Counsel with Josh Koziebrocki

December 14, 2021 14:00 - 18 minutes - 12.5 MB

For our final episode of season 1 we have Josh Koziebrocki, who is an experienced litigation lawyer and advocate. Among other things, Josh represents professionals in regulatory investigations and disciplinary proceedings.  He works with professionals in difficult and challenging situations involving their license to practice. Josh is a strong advocate for the rights of professionals who are experiencing a complaint against them, and the investigation or potential discipline matter they coul...

Melisse Willems On a Career in Professional Regulation

November 17, 2021 17:00 - 30 minutes - 21 MB

A career in professional regulation can be challenging, rewarding, and eclectic. In this episode Melisse Willems talks about her career in professional regulation.  Melisse has held senior leadership positions with three different health profession regulators in Ontario and she understands the nuances of a regulator's role, as well as the importance of getting it right. She is also a  lawyer, and prior to working in-house for these regulators, she practiced law and worked with clients in the...

Syd Vanderpool Discusses Health & Wellness

October 21, 2021 13:00 - 24 minutes - 16.9 MB

In this very special episode we speak to Syd Vanderpool, former professional boxer and owner of SydFIT Health Centre and Boxing by Syd. Syd talks about the benefits of body, mind, and spiritual health, as well as getting motivated to be and achieve your very best. 

Syd Vanderpool Discusses Health & Wellness

October 21, 2021 13:00 - 24 minutes - 16.9 MB

In this very special episode we speak to Syd Vanderpool, former professional boxer and owner of SydFIT Health Centre and Boxing by Syd. Syd talks about the benefits of body, mind, and spiritual health, as well as getting motivated to be and achieve your very best. 

Julie Dupont Discusses How to Have Difficult Conversations

September 21, 2021 15:00 - 17 minutes - 12.1 MB

Join us as we have a great chat with Julie Dupont on understanding and having difficult conversations. We all have had to face this at one time or another. Some avoid it, and others give it a try, but one common theme is that most of us are uncomfortable when these moments arise. Julie Dupont of Reimagine Leadership has over 17 years’ experience in the leadership and learning field, she has worked with leaders around the world, and is all about helping “bosses become great leaders. Julie has...

Robin Bailey discusses group benefits and more

August 27, 2021 12:00 - 38 minutes - 26.4 MB

Robin Bailey is an expert advisor in group benefits, but he is much more than that, in terms of his ability to build relationships, nurture his business, leverage his communications, apply the lessons he has learned in life, and ultimately achieve success in all his endeavours. He discusses all these things and offers some great information on what employers can do in the group benefits area to create a happy and healthy workplace. How can businesses leverage their group benefits to the grea...

Rebecca Durcan Discusses Off Duty Conduct

August 03, 2021 19:00 - 20 minutes - 14.1 MB

In this episode, Rebecca Durcan of the law firm Steinecke Maciura LeBlanc, discusses the unique aspects and challenges faced by professional regulators in dealing with the issue of off duty conduct. When is off duty conduct something regulators should be interested in? How do regulators decide how best to address this issue? Do regulators have a say in certain behaviours or activities that take place outside the actual practice of a profession?  Rebecca will address all these questions and m...

Rebecca Durcan Discusses Off Duty Conduct

August 03, 2021 19:00 - 20 minutes - 14.1 MB

In this episode, Rebecca Durcan of the law firm Steinecke Maciura LeBlanc, discusses the unique aspects and challenges faced by professional regulators in dealing with the issue of off duty conduct. When is off duty conduct something regulators should be interested in? How do regulators decide how best to address this issue? Do regulators have a say in certain behaviours or activities that take place outside the actual practice of a profession?  Rebecca will address all these questions and m...

Leena Sharma Seth Discusses Building Inclusive Cultures

July 06, 2021 16:00 - 18 minutes - 13 MB

In this episode of the podcast Leena Sharma Seth will help us learn about building inclusivity into our workplaces and organizations of all types.  Leena is the Founder & Principal Consultant of Mending the Chasm | Building Inclusive Cultures from the Inside Out. This episode offers a better understanding of what it means to be inclusive and how this important effort benefits all organizations who commit to it, both in terms of having happy and productive people, to the realities of the bott...

Leena Sharma Seth Discusses Building Inclusive Cultures

July 06, 2021 16:00 - 18 minutes - 13 MB

In this episode of the podcast Leena Sharma Seth will help us learn about building inclusivity into our workplaces and organizations of all types.  Leena is the Founder & Principal Consultant of Mending the Chasm | Building Inclusive Cultures from the Inside Out. This episode offers a better understanding of what it means to be inclusive and how this important effort benefits all organizations who commit to it, both in terms of having happy and productive people, to the realities of the bott...

Lara Kinkartz Discusses the "Wettlaufer Inquiry"

June 20, 2021 23:00 - 31 minutes - 21.7 MB

Lara Kinkartz is a lawyer with Weir Foulds LLP and from 2017-2019, she was seconded from her firm to act as Associate Commission Counsel to the Public Inquiry into the Safety and Security of Residents in the Long-Term Care Homes System. Often casually referred to by some as the "Wettlaufer Inquiry", the Inquiry’s mandate was to inquire into the events which led to the offences committed by Elizabeth Wettlaufer, the Ontario nurse who murdered numerous residents in long term care homes. Wettla...

Lara Kinkartz Discusses the "Wettlaufer Inquiry"

June 20, 2021 23:00 - 31 minutes - 21.7 MB

Lara Kinkartz is a lawyer with Weir Foulds LLP and from 2017-2019, she was seconded from her firm to act as Associate Commission Counsel to the Public Inquiry into the Safety and Security of Residents in the Long-Term Care Homes System. Often casually referred to by some as the "Wettlaufer Inquiry", the Inquiry’s mandate was to inquire into the events which led to the offences committed by Elizabeth Wettlaufer, the Ontario nurse who murdered numerous residents in long term care homes. Wettla...

Introduction To Our Podcast

May 06, 2021 20:00 - 7 minutes - 5.22 MB

In this abbreviated episode of the We've Seen A Thing or Two Podcast Dean Benard and Brenda Benard will be talking about the podcast and explaining what it will be about, frequency, upcoming guests, and why you should tune in.