Warren Whitlock
175 episodes - English - Latest episode: almost 7 years ago - ★★★★★ - 7 ratingsTop 10 Influencer Warren Whitlock talks with guests about digital marketing, business development, content creation, social media expert and bestselling books
Author of
"Profitable Social Media: Business Results Without Playing Games"
"Twitter Revolution: How Social Media and Mobile Marketing is Changing the Way We Do Business & Market Online"
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Episodes
Expert Advice to Get You on The Road to Recognition with Barry Feldman
April 25, 2017 16:00 - 37 minutes - 33.4 MBTHE WARREN WHITLOCK SHOW HAS MOVED to http://ochen.com/expert-advice-to-get-you-on-the-road-to-recognition-with-barry-feldman Join me on Ochen.com for new shows, prizes and lots of fun
Get Picked: Tips, Tricks and Tools for Creating an Irresistible Speaker Proposal
April 18, 2017 16:00 - 22 minutes - 19.6 MBWhen I saw that Aurora Gregory descibed herself as a lover of good cake, I have to find out more. And more that that, I learned that she has the reputation of getting people onstage. I know that makes a huge different for any author, thought leader and of course, speakers. Aurora Put it Well.. Public speaking is the fastest way to grow your career, build your business or move your message. Nothing beats networking from the stage where you are confirmed as an authority on your topic! Bu...
Stop Boring Me! a Chat with Kathy Klotz-Guest about Marketing with Improv
April 11, 2017 16:00 - 35 minutes - 31.8 MBAbout Stop Boring Me!: How to Create Kick-Ass Marketing Content, Products and Ideas Through the Power of Improv Coming up constantly with a steady stream of marketing content, stories, and ideas that inspire excitement, interest and banish boring can be challenging. Your content-weary audience is saying “Stop Boring Me!” You cannot connect meaningfully with your audience if you bore them. There’s just too much content chasing too little mindshare today. And most business marketing stinks be...
The Experience when Business Meets Design
December 10, 2015 17:00 - 14 minutes - 12.8 MBShort but deep interview with Brian Solis, author of X: The Experience When Buiness Meets Design. Brian is a return guest and friend for many years. He has a cool job doing what I think about everyday.. helping businesses adapt to the changing world of technology and shifts in the way us human beings view the world and experience life. His day job is a Principal at Altimeter Group, a Silicon Valley research and advisory firm. We hear a lot of fads and buzz words about what makes a good b...
Move From Me to We with Kare Anderson
March 25, 2015 16:00 - 21 minutes - 19 MBKare Anderson is a speaker, coach, Forbes columnist and Emmy-winning former journalist for the Wall Street Journal and NBC. She has been a public speaker in 18 countries, speaker at TEDxBerkeley, and consultant to companies, sports teams, startups, government leaders and non-profits. Her ideas are cited in at least 18 books. She is the author of Getting What You Want, Walk Your Talk, Beauty Inside Out and Resolving Conflict Sooner. Follow Kare on Twitter @KareAnderson, on Facebook and Linked...
Alisa Maclin on How Mobile Affects the Way we Work
March 24, 2015 16:00 - 27 minutes - 23.8 MBAlisa Maclin, IBM VP of Marketing for IBM Mobile Enterprise, discusses how mobile will impact new ways of working, live at IBM InterConnect. Find out more at IBM.com/mobilefirst.
Amber Armstrong on the Role of Social in Business
March 17, 2015 16:00 - 23 minutes - 20.6 MBAmber Armstrong, IBM Director of Social Business Market Evangelism, discusses what role social plays in business, live at IBM InterConnect. Amber Armstrong is the IBM Director of Social Business Market Evangelism. She is a global marketing leader with rich expertise in marketing strategy, digital, global demand generation, social media, employee advocacy, campaign execution, business partner marketing, vendor management, and branding.
Rohit Bhargava Teaches Us to be Non-Obvious
March 04, 2015 17:00 - 33 minutes - 29.5 MBNon-Obvious is the new book by Rohit Bhargava. It's the ultimate guide to learning how to curate ideas and see the patterns in what others miss to identify trends that can change your business or your career. What do Disney, Bollywood, and “The Batkid” teach us about how to create celebrity experiences for our audiences? How can a vending-machine inspire world peace? Can being “imperfect” make your business more marketable? Can a selfie improve one’s confidence? When can addiction be a good ...
Brian Fanzo and Bryan Kramer: Generations Work Best Together
March 03, 2015 17:00 - 30 minutes - 27.2 MBBrian Fanzo and Bryan Kramer, digital strategists, discuss how different generations envision the future of work, live at IBM InterConnect. Brian Fanzo is a Change Evangelist, digital strategist, speaker and podcast host who is passionate about Technology, Social Business and Employee Advocacy. He is dedicated to leading change for the Millennial mindset and the Future of Work. Follow him on Twitter at @iSocialFanz. Bryan Kramer is the CEO of PureMatter, an award winning global digital agen...
Discover a New Way to Work at IBM InterConnect
February 25, 2015 18:00 - 1 hour - 89 MBIBM is a world-class technology company, and we'll be sitting down with some of their movers and shakers at IBM InterConnect to find out how new developments and ways of thinking will affect how we work in the future. Join us as we talk with: Saurabh Calla, IBM product developer, on how Verse will create a new way to workBrian Fanzo and Bryan Kramer, digital strategists, on how different generations envision the future of workAmber Armstrong, IBM Director of Social Business Market Evangelis...
Using the Buyer Legend Process to Connect With Buyers
October 28, 2014 16:00 - 27 minutes - 6.09 MBFinding the right question is more important than chasing the right answer For almost two decades, brothers Jeffrey and Bryan Eisenberg have been recognized by their peers as authorities in marketing optimization, analytics, and customer-experience design. While deeply grateful for their success, they remained unfulfilled by unanswered questions. The two most common troubling questions asked by executives and entrepreneurs were, “What is the secret to selling more?” and “Why doesn’t my team ...
Take Your Social Media Beyond Good to Great
September 23, 2014 16:00 - 32 minutes - 7.3 MBToday's show is brought to you by PUBL... Got a document? You can have a mobile app in minutes. Get your free trial today at PUBL.COM <-- opens in a new window so you can continue to enjoy the show Jay Baer is the founder of ConvinceandConvert.com and host of the Social Pros podcast. Known as a hype-free social media and content strategist and speaker, he is also the author of the New York Times bestseller Youtility: Why Smart Marketing is About Help not Hype. Jay has consulted with mor...
Content Marketing Made Easy. Interview with Publishing Veteran Alan Bechtold
September 16, 2014 16:00 - 36 minutes - 8.22 MBToday's show brought to you by PUBL.COM LIMITED TIME: Publ.com is FREE for you. Try it now at publ.com Today we're talking about the buzz phrase "Content Marketing" Over the last 40 years, I've been creating content for radio, TV, newsletter, the Internet and now social media. Its format and creating methods have changed, but the basics of telling a story and engaging an audience remains the goal. No one knows this better than today's guest, Alan Bechtold. Alan has been making a li...
Success is Easy When You Have Good Friends - Tim Fargo (@alphabetsuccess)
September 02, 2014 16:00 - 1 hour - 135 MBThis episode brought to you by PUBL.COM PUBL is a new way to get all your documents to customers, prospects, employees and partners using your own mobile app. Click now to give it a try for free. All the links in this description have been set to open in a new window. You can see Publ while you continue to listen Tim Fargo is one of my most fascinating friends. Now living in Poland, Tim spends his days helping others learn from his success in business and life here in the US. He travels...
Networking is Not Working - and What Does Work
August 26, 2014 16:00 - 27 minutes - 36.5 MBToday's show brought to you by PUBL.COM LIMITED TIME: Publ.com is FREE for you. Try it now at publ.com Derek Coburn is the Founder and CEO of cadre, an un-networking community in Washington, DC and Baltimore, MD, which currently supports over 100 CEOs and business leaders and has hosted numerous bestselling authors and important public figures. He began his career as a financial advisor in 1998 and built a thriving wealth management practice, mainly by outworking everyone else. When the...
Change for Good with Mike Robbins
August 05, 2014 16:00 - 33 minutes - 29.6 MBMike Robbins is the author of three books: Focus on the Good Stuff; Be Yourself, Everyone Else is Already Taken, and Nothing Changes Until You Do. As an expert in teamwork, emotional intelligence, and the powers of appreciation and authenticity, Mike delivers keynote addresses and interactive seminars that empower people, teams, and organizations to work together effectively and be more successful. He has inspired tens of thousands of people around the world to reach new levels of awareness ...
The World Needs More of You: Fascinating Interview with Sally Hogshead
July 29, 2014 16:00 - 24 minutes - 21.1 MBFor a limited time, you can take the $37 Fascinate Assessment for FREE.. go to http://HowTheWorldSeesYou.com/you and use wwhitlock for the assessment code. (Offer good while supplies last and may end at any time.. it's 3 minutes. Do it now!) Sally Hogshead measured hundreds of thousands of people to identify a scientific approach to personality branding. Over the past decade, her team has uncovered surprising trends about why certain people and companies succeed. Today, Sally teaches how to ...
The Importance of Thought Leadership in Today's Marketplace
July 22, 2014 16:00 - 35 minutes - 7.87 MBGreat leaders are remembered as great leaders long after their career. Those known as leaders now have an easier time becoming the great leaders we will admire later. Today, more than ever, it's important to be known for what you do. The Internet makes it possible to look up anyone in real time, so your merits will be known to all those (billions) connected. There's no shortcut to excellence, but there are methods to sync your true value with what is perceived online. Mitchell Levy has b...
Increase your Mobile Tempo with Raj Singh
June 03, 2014 16:00 - 46 minutes - 10.3 MBRaj Singh is a mobile industry veteran and blogger with over a decade of experience working in all aspects of the mobile industry. Raj is a regular mobile writer and speaker including formal and guest blogging. Raj has also made contributions to a number of mobile user and expert groups including the JCP, MMA and the Bluetooth SIG. Raj is CEO and Founder of Tempo AI, Inc. Tempo AI was incubated at SRI International (birthplace of Siri) where Raj was an EIR (Entrepreneur in Residence). Desig...
Overcome Adversity with JP Maroney
May 20, 2014 16:00 - 34 minutes - 7.72 MBJP Maroney is an American entrepreneur and CEO of Marocom Group, a collection of companies and joint ventures involved in publishing, media, training, consulting and internet commerce. Self-described as a serial business-builder, JP started his first venture at age 19. Soon after marrying, JP and his wife, Tonya, launched an advertising and marketing agency that created print media and eventually ventured into radio marketing campaigns. At age 22, JP and Tonya created their first magazine, ...
Get the Financial Fix with David C Levine
May 13, 2014 16:00 - 28 minutes - 6.26 MBDavid C. Levine has seen more financial products, services, and transactions than most investors will see in a lifetime. David was the Director of National Sales for one of the financial services industry's fastest growing independent broker-dealers which at its peak had over 1,000 registered representatives. Most recently, David was the Director of Business Development for the broker-dealer and registered investment advisor divisions of a publicly traded financial services firm with hundreds...
Winning Lessons from Jay Maharjan
May 06, 2014 16:00 - 32 minutes - 7.2 MBEntrepreneur, speaker and author Jay Maharjan's latest book is Winning Lessons for Entrepreneurs in the Conceptual Economy. A new economic model is unfolding gradually before our eyes, but the future remains unclear. While we don't yet fully understand this new model, one thing is for sure: The Knowledge economy we have come to know is changing. With a unique background in engineering, art and management, Maharjan is singularly qualified to lay out the clear challenges and opportunities th...
Increase your Return on Influence with Mark Schaefer
April 29, 2014 16:00 - 31 minutes - 7.01 MBMark Shaefer, Executive Director of {grow}, is among the most acclaimed and accomplished marketing consultants in America, with a special emphasis in social media marketing. He's an AdAge magazine “Power 150″ marketing blogger, TweetSmarter 2011 Global Twitter User of the year, and Peer-elected 2011 B2B Twitter User of the Year. He has won numerous international awards for his blog {grow}, is the author of three bestselling marketing books, and owns seven patents. His book The Tao of Twitte...
Reinvent Yourself with Dr. Joe Rubino
April 22, 2014 16:00 - 35 minutes - 7.92 MBDr. Joe Rubino, CEO of the Center For Personal Reinvention, is acknowledged as one of the world's foremost experts on the topic of elevating self-esteem. He is a life-changing personal development and success coach on how to restore self-esteem, achieve business success, maximize joy and fulfillment in life and productivity. He is known for his groundbreaking work in personal and leadership development, building effective teams, enhancing listening and communication skills, life and business...
Ethical Marketing with Shel Horowitz
April 15, 2014 16:00 - 32 minutes - 7.32 MBShel Horowitz is an author, international speaker, columnist, and marketing consultant. He believes that businesses can succeed by embracing principles of honesty, integrity, and environmental responsibility. The first of his books on marketing was published in 1985, and since then he has written several other award-winning books and hundreds of articles on marketing. His focus has been primarily on ethical, green, and frugal marketing. Stressing values-based, big-picture marketing that tend...
Leverage Marketing with Bob "The Teacher" Jenkins
April 08, 2014 16:00 - 31 minutes - 7.04 MBBob "The Teacher" Jenkins has served as a business coach and online marketing trainer for thousands of coaches, entrepreneurs, and business leaders around the world. He loves helping coaches impact more people with less effort through leveraged online marketing strategies. He’s the author of Take Action! Revise Later, 21 Ways To Grow Your Coaching Business, and over a dozen online training courses. He also co-facilitates Hotseat Holiday Business Growth Retreats with Therese Sparby. For ten ...
Convince and Convert with Jay Baer
March 25, 2014 16:00 - 32 minutes - 7.21 MBJay Baer is the founder of ConvinceandConvert.com and host of the Social Pros podcast. Known as a hype-free social media and content strategist and speaker, he is also the author of the New York Times bestseller Youtility: Why Smart Marketing is About Help not Hype. Jay has consulted with more than 700 companies on digital marketing since 1994. He was named one of America’s top social media consultants by Fast Company magazine, and the Convince and Convert blog is ranked as the world’s #1 co...
Get Unstuck with Barry Moltz
March 18, 2014 16:00 - 32 minutes - 7.11 MBBarry Moltz gets business owners growing again by unlocking their long forgotten potential. With decades of entrepreneurial experience in his own business ventures as well as consulting countless other entrepreneurs, Barry has discovered the formula to get stuck business owners unstuck and marching forward. Barry applies simple, strategic steps to facilitate change. Barry has founded and run small businesses with a great deal of success and failure for more than 20 years. After successful...
Influence the Influencers with Mark Fidelman
March 11, 2014 16:00 - 27 minutes - 6.18 MBMark Fidelman is the CEO for Raynforest Inc, an Influencer Marketing Network, and the author of Socialized! which some call “the playbook for Social Business”. He provides an insider's view of the modern business world based on his years of experience working as an executive and consultant within the Global 3000. He's also a contributor to Forbes.com where he writes about social, mobile and marketing trends.
John Lynn Proves Blogging is a Business
March 04, 2014 17:00 - 31 minutes - 6.92 MBJohn Lynn, @techguy on Twitter, is an avid blogger and online entrepreneur who runs 25 highly trafficked blogs across 3 niches: Healthcare IT, Reality TV, and Vegas Startup companies. He has a broad range of IT skills and the ability to bridge the gap between technical and non-technical groups due to his strong experience in healthcare IT (specifically electronic medical record), social media, and SEO. He recently acquired a Healthcare IT Career company to compliment the existing Healthcare ...
Get LinkedIn to New Leads with Lori Ruff
February 18, 2014 17:00 - 31 minutes - 6.96 MBLori Ruff is known as the LinkedIn Diva. She's a trainer, speaker, author and CEO of Integrated Alliances Social Media. One of the most connected women on LinkedIn, she specializes in B2B sales and marketing and credits passion, persistence, and courage for her success. She has been ranked as an AGBeat Top 50 Industry Influencer of 2014, Forbes Top 10 Women Social Media Power Influencer of 2013, Top 23 Social Media Power Influencer of 2012, and Moody’s Top 50 Favorite People of 2012. She's ...
Perform at your Best with Greg Arnold
February 11, 2014 17:00 - 32 minutes - 7.22 MBGreg Arnold is an empowering speaker, trainer, mentor and success coach. His unique leadership style is based on his years of business building and highly successful experiences. He has been involved in the home-based business industry for 40 years. During that time he has built successful businesses in the financial industry and network marketing, and teaches others how to effectively build online subscriber lists. Greg has built teams of several thousand distributors, starting from scratch...
Motivate Your Marketing with Robert Imbriale
February 04, 2014 17:00 - 37 minutes - 8.43 MBRobert Imbriale, the President of Ultimate Wealth, Inc., is passionate about success. It’s a topic he has studied most of his adult life, and his favorite tool for creating success is a small business. He’s a very knowledgeable marketing expert of both on and off-line marketing strategies and he has helped many business owners turn an idea into a profitable business – some of those have reached the million-dollar mark inside of 18 months. Known as The Motivation Coach, Robert is a powerful ...
Boost Your Bottom Line with Adryenn Ashley
January 28, 2014 17:00 - 32 minutes - 7.21 MBAs an award winning filmmaker and actress, Adryenn Ashley is used to transforming herself and others into riveting onscreen characters. "There are no obstacles, only opporunities," she says. She uses her well honed techniques to transform everyday entrepreneurs into successful business celebrities. As a mentor to CEOs worldwide, she is directly responsible for adding significant revenue to her client’s bottom line. Adryenn founded Wow! Is Me, Inc. after developing a proprietary marketing fo...
Take OWNERship with Chris Brogan
January 21, 2014 17:00 - 33 minutes - 7.42 MBChris Brogan is a New York Times bestselling author, speaker, marketing consultant, and pioneer in the social media marketing industry. He is also the creator and publisher ofOWNER Magazine. OWNER is a digital magazine dedicated to covering the business curriculum for your future. Whether you are the owner of a business, or just the owner of your cubicle with a lot of goals and intentions, it is created for you. Their goal is to help you with insight, instruction, interviews, innovation, and...
Expanding the Value of Relationships with Jon Ferrara
January 14, 2014 17:00 - 34 minutes - 7.74 MBJon Ferrara has over 20 years of pioneering experience in Customer Relationship Management (CRM) and Sales Force Automation (SFA). Jon won Entrepreneur of the year for co-founding the bestselling GoldMine CRM in 1989 -- with over 2 million users, one of the most successful enterprise software companies of its day. In 2009, Jon founded Nimble.com to reinvent Relationship Management for our Social Era. A popular sales and marketing speaker, Jon is an evangelist who believes that intelligently ...
The Future of Social Media with Kate Buck Jr.
December 17, 2013 17:00 - 31 minutes - 6.88 MBKate Buck (aka “kbj” or @katebuckjr on Twitter) is the Founder and CEO of KBJOnline, a social media management and consulting agency in Austin, Texas. Kate has worked with some of the top names in Internet Marketing as well as consulted with dozens of entrepreneurs, businesses and nonprofits both around the globe. She is the creator of the Let’s Get Social training program, in which more than 10,000 social media managers have participated. In addition to speaking at leading interactive marke...
Turn Adversaries into Allies with Bob Burg
December 10, 2013 17:00 - 31 minutes - 6.97 MBCan you really, systematically and consistently get the results you want from others while making them feel genuinely good about themselves, about the process, and about you? Our guest says, “Absolutely!” Bob Burg is a sought-after speaker at corporate conventions and for entrepreneurial events. He regularly addresses audiences ranging in size from 50 to 16,000 — sharing the platform with notables including today’s top thought leaders, broadcast personalities, Olympic athletes and political ...
Socialize Your PR with Lisa Buyer
December 03, 2013 17:00 - 34 minutes - 7.75 MBLisa Buyer is a speaker, journalist, and educator on the trending topic of public relations and how it is influenced by social media and search engine optimization. The author of Social PR Secrets: How to Optimize, Socialize and Publicize your Company's News, Lisa has a degree in journalism and more than 20 years experience as a public relations agency owner. Her experience blends the traditional fundamentals of public relations, corporate communications and branding with today's influence of...
Content Strategy with Austin Gunter
November 19, 2013 17:00 - 34 minutes - 7.61 MBAustin Gunter is a Social Architect, Content Marketer and Community Builder for Startup companies, including being the Manager of Content & Community for WPEngine, a managed hosting platform for WordPress. His role is to be the Community Face of the company, which means he has customer conversations from the “pre-sales” questions on social media channels, to developing relationships with customers long-term for potential biz dev opportunities. He travels and speaks at lots of conferences, a...
Why You Can't Ignore Big Data with Phil Simon
November 12, 2013 17:00 - 13 minutes - 2.82 MBPhil Simon is a sought-after speaker and recognized technology expert. He began working with emerging technologies in 1994 and now consults companies on how to optimize their use of technology. He's the author of five books: Too Big to Ignore: The Business Case for Big Data (John Wiley & Sons, 2013)The Age of the Platform (Motion, 2011)The New Small (Motion, 2010)The Next Wave of Technologies (John Wiley & Sons, 2010)Why New Systems Fail (Cengage, 2010) Book number six is slated for early 201...
Be Fascinated by Sally Hogshead
November 05, 2013 17:00 - 17 minutes - 3.76 MBSally Hogshead is a Hall of Fame speaker, international author, and the world’s leading expert on fascination. She's the author of Fascinate: Your 7 Triggers to Persuasion and Captivation. She helps world-class businesses develop messages that influence and persuade consumers, partners, and employees. Starting out as one of the most award-winning advertising writers in the country, she is today a world-renowned brand consultant and speaker, leading keynotes for companies such as Starbucks an...
A Virtual Handshake with Scott Allen
October 29, 2013 16:00 - 51 minutes - 11.6 MBScott Allen is coauthor of The Virtual Handshake: Opening Doors and Closing Deals Online and The Emergence of The Relationship Economy. He's also a contributor to over a dozen books on social media, marketing and entrepreneurship. He is currently a resident expert/columnist at Business.com and American Express OPEN Forum and an occasional/past contributor to yeah and numerous other sites, including About.com where he was the Entrepreneurs Guide. A 20-year veteran technology entrepreneur, e...
Business and Marketing with Bob Debbas
October 22, 2013 16:00 - 32 minutes - 7.27 MBBob Debbas is a Professor of Marketing and E-Marketing, the author of Offline Online Marketing, a serial entrepreneur and the CEO of several online companies including WeAreLogos.com and MyGraphicStudio.com. He regularly interviews business experts and entrepreneurs on WeeklyInterview.com. He is also a human rights activist and blogger. Two thirds of all businesses worldwide are wasting their marketing money because they don’t know how to identify, communicate, follow up and build long ter...
Tracking Technology with David Gosse
October 15, 2013 16:00 - 35 minutes - 7.93 MBDavid Gosse is a serial entrepreneur that specializes in technology. He is the founder of Namechk.com, the Founder & CEO of Tracky Inc., and he owns two patents for internet search algorithms and has a third patent pending. Since childhood he has believed that technology promises a better future, and getting things done should be easier. His passion is to help improve the way we can all socially collaborate and thus simplify our lives. Most of his career has involved the search engine indust...
Design Your Success Blueprint with Richard Krawczyk
October 08, 2013 16:00 - 31 minutes - 7.03 MBKnown as “Mr. Blueprint,” Richard Krawczyk is a best-selling author, human potential expert, motivational keynote speaker, business strategist, and most important of all, a father. His credentials include a lifetime of entrepreneurial success. He is a leading authority in the areas of achievement, motivation and peak performance. He firmly believes that if you live your life with passion, you will create life-long success. Richard’s powerful message of knowledge, opportunity and action mak...
How to Compete in the Age of Context with @scobleizer
September 24, 2013 16:00 - 47 minutes - 10.7 MBRobert Scoble, known in social media as @Scobleizer, is a blogger, tech enthusiast, media innovator and start-up fanatic. He used to work for Fast Company as a video blogger and is now the Startup Liason Officer at Rackspace Hosting, builder of online community Building 43, and an avid pioneer user of Google Glass. Building43 was designed to bring together thought leaders in a variety of disciplines and organizations, from entrepreneurs to those responsible for the latest technologies. They...
Writing and Publishing Today with Alan Bechtold
September 17, 2013 16:00 - 35 minutes - 7.84 MBAlan R. Bechtold has been writing and publishing since the age of eight, and is the best-selling author of "Will Work for Fun: 3 Simple Steps for Turning Any Hobby or Interest Into Cash". He has also self-published countless books, reports and courses, mostly focusing on publishing for profit and utilizing what you publish as marketing to grow business revenues. An accomplished professional speaker, Alan has also been both host and guest on hundreds of radio shows, podcasts, teleseminars and ...
Establishing an Online Reputation with Ross Goldberg
September 10, 2013 16:00 - 31 minutes - 7.09 MBRoss Goldberg is a best selling author who has released dozens of training programs, and helped thousands of internet entrepreneurs get more leads from the web. A former gang leader and disabled army veteran who has had two near-death experiences, he turned his life around when he discovered that he could make money online. He started by selling on eBay, but decided after his first year online that he would be better suited to helping others succeed. He now focuses on creating info products a...
Improve Your Customer Experience with Kristy Bolsinger
September 03, 2013 16:00 - 33 minutes - 7.44 MBKristy Bolsinger is a marketer who is passionate about helping businesses focus on and improve the customer experience. Social media is not the end, rather the means. Search optimization is not the goal, it is a channel to leverage. Customer service is not an after thought, it is the red thread through the story. Every customer touch point is an opportunity to deepen the relationship between the customer and the brand. Customer experience design is the tool that allows us to better engage wit...