Spotify - Chug Abramowitz, VP of Customer Support and Social Media

Questions for now - Compelling perspectives on digital CX

English - October 14, 2017 13:30 - 29 minutes - 27.1 MB - ★★★★★ - 3 ratings
Technology Business tech trends nps health tech web3 metaverse work from home automated intelligence fintech futurist work from anywhere Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Nest Labs - John Moses, Head of Customer Support

Next Episode: GoFundMe - Morgan Wood, Head of Customer Happiness

Spotify has two hundred million customers - and counting. The company's Head of CS has developed a strategy that he claims keeps 99% of them happy. In this episode, he explains how.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.