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Questions for now - Compelling perspectives on digital CX
English - November 08, 2021 14:01 - 11 minutes - 10.8 MB - ★★★★★ - 3 ratingsTechnology Business tech trends nps health tech web3 metaverse work from home automated intelligence fintech futurist work from anywhere Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
(Previously recorded as TELUS International Studios) TELUS International Studios invites industry thought leaders and decision makers from the world's most disruptive brands for in-depth conversations on the latest in digital customer experience and technology. First time listening? Welcome! Here's where to start.
For insights on leveraging CX as a brand differentiator and best practices for instilling company culture and values throughout the experience, check out these episodes:
Patagonia: How Patagonia's employee engagement leads to great CX
The Home Depot: The Home Depot on shaping CX with strong values
Melio Payments: How Melio uses CX as a brand-defining moment
Twilio: Twilio on Digital Transformation and Software Developers
Start-ups looking to build out their CX strategy prior to funding would be wise to gain insights directly from a venture capitalist:
Activant Capital: What CX means to Venture Capitalists
Interested in AI? Whether you're looking to take a deep dive into intelligent automation or gain a fresh perspective on ethics in emerging technology, we've got you covered:
Spotify: Spotify and the future of intelligent automation
Sinead Bovell: Coding the future
Featuring the best in digital CX, and technology every other week, be sure to share and subscribe on your favorite streaming platform so you never miss a new episode.