Are these digital CX resolutions on your list for 2024?

Questions for now - Compelling perspectives on digital CX

English - December 08, 2023 23:34 - 20 minutes - 19.1 MB - ★★★★★ - 3 ratings
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Previous Episode: What do people get wrong about automation?

Next Episode: Has the time come to prioritize voice-first experiences?

On this episode, we look back at our first season of Questions for now — and highlight six customer experience (CX) resolutions to consider as your brand rings in the new year.

We’ve asked a number of big questions this past season, covering topics like automation, changing customer preferences, algospeak and more. Join us as we recap some of the actionable insights shared by CX thought leaders.

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