S5E1: James Dodkins - The CX Rockstar's Return Tour

Voices of CX

English - March 23, 2020 21:00 - 40 minutes - 37.2 MB - ★★★★★ - 22 ratings
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Previous Episode: Bonus Episode: Joe Pine - The Experience Economy is all about Time Well-Spent

Next Episode: Rob Markey - Are You Undervaluing Your Customers? - S5E2

A fan favorite and the CX Rockstar himself, James Dodkins joins us for another round. For those who don’t know him, James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world. James uses this unique experience to energize, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'.
He recently wrapped up the ACXS, a program for training and certifying accredited Customer Experience Specialists.

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Follow James Dodkins on LinkedIn
Follow James Dodkins on Twitter: @JDODKINS

Find about more on James Dodkins on his website: https://www.jamesdodkins.com/

Learn more about the ACXS here:
https://www.acxstraining.com/