S4E8: Stacy Sherman - On the Front Lines of Customer Experience

Voices of CX

English - October 07, 2019 20:00 - 28 minutes - 25.7 MB - ★★★★★ - 22 ratings
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Previous Episode: Neal Schaffer - Maximize your Social in the Age of Influence - S4E7

Next Episode: Brian Solis - Be a Champion of Creativity in your CX - S4E9

Stacy Sherman is known for her expertise in designing and implementing succesful customer-centric programs that differentiate B2C and B2B brands beyond price. She's currently head of customer experience and employee engagement at Schindler Elevator Corporation, where she's contributing to year by year revenue growth and portfolio protection.

Other than CX, Stacy has led digital marketing and website conversion optimisation for reputable brands of all sizes and budgets, including Verizon Wireless, AT&T, Martha Stewart, ADP, Wilton and more.

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Follow Stacy Sherman on LinkedIn: www.linkedin.com/in/stacysherman/
Follow Stacy Sherman on Twitter: @stacysherman