S2 E16: Sue Duris- The Startup Playbook to CX

Voices of CX

English - November 26, 2018 17:49 - 31 minutes - 29.2 MB - ★★★★★ - 22 ratings
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Previous Episode: Nate Brown - Making Customer Feedback Matter - S2E15

Next Episode: Gustavo Imhof - CX Metrics and KPIs in the Age of A.I. - S2E17

Sue Duris is Co-Founder/Director of Marketing and Customer Experience of M4 Communications, a marketing and customer experience consulting firm that helps organizations build and grow their brands by coaching them how to be customer-centric, advising them on their digital transformation initiatives and collaborating with them to design omnichannel experiences that engage employees and deliver customer value.

Sue received her BA in Economics from the University of Colorado and MBA from the University of California - Irvine. She writes and speaks regularly. Sue also hosts #CXChat, a weekly Twitter chat about all things Customer Experience.

Follow Worthix on LinkedIn: https://www.linkedin.com/company/worthix/
Follow Worthix on Twitter: @worthix

Follow Sue Duris on LinkedIn: https://www.linkedin.com/in/sueduris/
Follow Sue Duris on Twitter: @sueduris

Follow Mary Drumond on LinkedIn: https://www.linkedin.com/in/marydrumond/
Follow Mary Drumond on Twitter: @drumondmary