Larry Rosenberger - The Four Pillars of Behavior Analytics - S1E4

Voices of CX

English - May 21, 2018 15:41 - 24 minutes - 22.5 MB - ★★★★★ - 22 ratings
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Previous Episode: Emilia Chagas - Customer Centricity in Startups - S1E3

Next Episode: S1 E5: Tamara Gaffney - How Adobe is Shaping Customer Experience

Former FICO CEO and Research Fellow, Larry Rosenberger and, Guilherme Cerqueira CEO of Worthix, took the stage together at FICO World 2018, where they addressed a packed house, requiring an “encore” session.

In this special podcast episode recorded at the Fontainebleau Hotel in Miami Beach, the two of them sit down after the event to discuss the evolution of data science, optimizing decisions, prescriptive analytics, and the four pillars of behavior analytics and the impact on customer decision making.

Access the transcript on our blog at https://voicesofcx.com/the-four-pillars-of-behavior-analytics-larry-rosenberger/?utm_source=soundcloud&utm_medium=description

Follow Larry Rosenberger
LinkedIn: linkedin.com/in/larryrosenberger/

Customer Experience Ebooks: www.worthix.com/resource-page
Customer Experience Blog: blog.worthix.com
Worthix's Artificial Intelligent CX Survey: www.worthix.com

Follow Guilherme Cerqueira
LinkedIn: linkedin.com/in/guicerqueira/
Twitter: twitter.com/guicerqueira

Follow Crystal Garrett
LinkedIn: www.linkedin.com/in/crystlike1/

Twitter Mentions

@guicerqueira