Clare Muscutt - How a Sisterhood of CX Rose from 2020 - S7E10
Voices of CX
English - June 07, 2021 10:00 - 34 minutes - 31.2 MB - ★★★★★ - 22 ratingsBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Clare is internationally recognized as ‘the thought leader who did the job’ and delivered award-winning commercial results, leading the CX functions for some of the world’s biggest companies in hospitality, retail, and B2B, including Whitbread, Sainsburys, and Compass Group. In 2017 she founded CMXperience Ltd., a boutique CX design agency based in London, and traveled the world as a global keynote speaker. During the pandemic turned her hand to digital content as the host of the Inspiring Women in CX podcast, before making the leap into founding the WiCX community, as CEO in 2021.
Access the transcript on our blog at https://voicesofcx.com/how-a-sisterhood-of-cx-rose-from-2020-clare-muscutt/?utm_source=soundcloud&utm_medium=description
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The Voices of CX Podcast is a podcast that covers all things business strategies, customer decision insight, empathetic leadership practices, and tips for sustainable profitability. With a little bit of geeking out on behavioral science, A.I. and other innovation sprinkled in here and there. The guests span multiple industries, but all of them have years of experience to bring to the table.