It’s not only Loyalty, It’s total Customer Behavior
Voice on Demand - Retail Podcast by MECS+R
English - August 19, 2022 13:16 - 8 minutes - 3.89 MB - ★★★★★ - 1 ratingManagement Business Investing network conference education malls mecsc mecsr news retail shopping trends Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Disruption is the Mother of Innovation
Contrary to popular beliefs, loyalty is not just all about rewards and loyalty per se, it's something more. Let's dive into why Loyalty programs are actually more about Customer Behavior than just simple rewards and retention.
A special episode with Manav Fernandez, from QBF Consulting.