Building Trust & Dealing with Multicultural Teams Ft Jill Sheldekar

How do you chart your career trajectory in a country and a culture you weren’t born in?

As teams and organizations become global, how can you truly deal with differences, and build multicultural teams?

We continue our People & HR series with a focus on embracing diverse teams, people from various cultures and building trust and dealing with difference within global teams.

Our guest Jill Sheldekar is an intercultural practitioner and has been helping individuals and organizations develop cultural intelligence for nearly a decade. A certified cultural facilitator and trainer, Jill has worked with the Australian Admin Serivices in Melbourne, ICQ Global in the UK, and is currently founder director at Ethnosynth, a coaching and leadership development organization based in Pune supporting companies to build culturally diverse work environments.

Hear her talk about:

(03:00) - Cultural Intelligence, Belongingness & shared values

(06:30) - Finding your sense of belongingness in a different culture- a mother’s embrace & finding home

(08.00) – Dealing with the sense of exclusion and the otherness- assimilation & awareness

(11:00) - The evolution of multicultural teams from intercultural, and cross cultural

(12:30) – Of cognitive diversity; minimizing versus leveraging differences- a story

(13:30) - Understanding why teams hire similar people and defining patterns of trust and diverse thought + inculcating innovation

(15:30) - Building trust in diverse teams + advantages of diverse team

(17:00) - Unconscious and implicit bias + self-awareness, tone of voice, body language, personal preferences etc while building teams

(18:00) - Of visible and invisible diversity- personality, decision making & cognitive diversity

(19:00) - Cultivating an attitude of best intention & playful curiosity

(21:00) – Flex, conflict, and constructive conversations in intercultural teams

(25:00) - Separating people from the problem

(27:00) - Removing the idea of difference and perceived difference

(28:00) – Physical & psychological safety and the need to feel valued

(30:00) - Removing perceived distances and coming together remotely

(32:00) - Contentment vs Happiness

Original Music by Joseph Mc Dade

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