Veterinary Receptionist Appreciation Week 2023 with Founder Ethel Pawlak

Veterinary Viewfinder Podcast

English - April 26, 2023 09:00 - 33 minutes - 38.4 MB - ★★★★★ - 91 ratings
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Previous Episode: Cattle Vet Tech Meg Harrington, BS, CVT, is Changing Arkansas!

Next Episode: Veterinary Hope Foundation: Providing Free Support Groups for Veterinary Team Members Facing Burnout, Depression, or Just Need to Connect

It’s Veterinary Receptionist Appreciation Week, and we’ve got the person who started it all, Ethel Pawlak! Joins us to celebrate our amazing veterinary receptionists April 23-29 as Veterinary Receptionist Week!

Hosts Dr. Ernie Ward and Beckie Mossor, RVT, are joined by the person who started Veterinary Receptionist Week some nineteen years ago, Ethel Pawlak. We share her story of decades in veterinary practice and why she believes veterinary receptionists deserve their own special week of recognition. We agree!

We discuss why veterinary receptionists (CSRs, etc.) are often unsung heroes in the veterinary profession and how they can make - or break - a veterinary experience.

Dr. Ward advocates for better pay, benefits, training, and support and expresses how a stable veterinary receptionist team can grow your business.

Beckie praises veterinary receptionists' unique skillset and why she believes they are essential for successful patient care and client service.

Viewfinders, how are you celebrating Veterinary Receptionist Week? Share your thoughts, experiences, and ideas!

Thank you, Ethel Pawlak, for advocating for veterinary receptionists!

To learn more:
https://www.veterinaryreceptionistweek.com/
http://instagram.com/vetreceptionzest