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ID.me and VA Challenges for Veterans
Veterans Radio
English - July 12, 2022 15:00 - 30 minutes - 27.2 MB - ★★★★ - 7 ratingsHistory veterans veteran podcast legal help for veterans ptsd va benefits military service vob veterans helping veterans Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: This Week's Veterans Radio
Next Episode: This Week On Veterans Radio
Caroline Haskins, a reporter for Business Insider, talks about the challenges ID.me is having for some veterans seeking benefits from VA. ID.me is a verification software that requires numerous steps and questions to confirm identification. It was started by an Army Ranger, but as it continues to scale up, problems are popping up. Caroline talks about complaints filed from older or infirm veterans who can't use the technology or face technology challenges. Reports of people not receiving their benefits is discussed by Haskins with host Jim Fausone.