Providing Top-Notch Customer Service During COVID and Beyond
Verisk Experts Talk COVID-19
English - May 04, 2020 13:00 - 9 minutes - 6.6 MBBusiness covid-19 infection verisk business coronavirus energy deep domain insurance natural resources financial Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: AI Applications for Battling COVID-19
Next Episode: Pandemic Modeling and Real Life
In episode 2, host Doug Topken speaks with Susan Ricca, vice president of Verisk Customer Support, and discusses best practices for providing top-notch service and help navigating new challenges during times when customers may need it the most.