As leaders, we've all faced team members who aren't meeting expectations. How do you guide these individuals without jumping straight to reprimands? In our latest podcast episode, Robert & Tommy explore how to handle underperformance by creating a culture of support and growth. Learn how to navigate tough conversations with grace and empathy, recognizing that external factors often contribute to performance issues. Discover the importance of early detection, root cause analysis, and the "Moment of Truth" framework for constructive dialogue. Whether it involves restructuring, clarifying expectations, or making tough decisions, gain insights and strategies for managing performance with compassion and wisdom.

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