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UX Podcast

338 episodes - English - Latest episode: 10 days ago - ★★★★★ - 60 ratings

UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology and people since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.

Technology user experience design strategy usability accessibility
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Episodes

The rule of three with Ellen Lupton

April 18, 2024 22:30 - 21.7 MB

S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytelling in visual design, and the “rule of three” before we move on to linear and non-linear experiences. Will we follow the rule of three and have a third topic?

Sketching workshop with Eva-Lotta Lamm

April 04, 2024 22:30 - 40.4 MB

S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop – Eva-Lotta, James and Per have fun going through three sketching exercises set by Eva-Lotta that can help you with your creativity, team-building, visual thinking and much more.

Change leadership with Maria Giudice

March 14, 2024 23:30 - 29.6 MB

S02E13 (#323).  We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers – How we can design change in a complex world. We start by looking at the history of change management and how we are now firmly in the age of design-driven change and that requires change...

The right question with Meena Kothandaraman

February 29, 2024 23:30 - 22.6 MB

S02E12 (#322).  Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the different lenses of inquiry we can apply from exploratory to validation. We talk as well about being curious and the skill of getting...

Building trust in AI with Carol Smith

February 15, 2024 23:30 - 24.5 MB

S02E11 (#321).  How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and responsible AI systems. Our conversation highlights the importance of guardrails and ethical considerations in AI development, as well as to ask the right...

Digital Ownership with David Dylan Thomas

February 01, 2024 23:30 - 33 MB

S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital artefacts lead us to re-think and re-evaluate some of the concepts that we have previously relied on.

Experience strategy

January 18, 2024 23:30 - 18.9 MB

S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how UX Strategy should focus on, understand, and design, across all touchpoints, for the users – Experience strategy.

Lost history with Zoë Rose

January 04, 2024 23:30 - 32.4 MB

S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on a journey back to the origins of brainstorming, the double diamond, and design thinking.

Hidden dilemmas

November 16, 2023 23:30 - 21.5 MB

S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are.

Designer accountability with Kim Goodwin

October 19, 2023 22:30 - 27.3 MB

S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they are transferrable across industries, as well as how designers should be more accountable.

Presenting design work with Ben Sauer

October 05, 2023 22:30 - 31 MB

S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in which you can approach crafting a presentation experience and become better at communicating your design work.

Make it more so with Chris Noessel and Nathan Shedroff

September 21, 2023 22:30 - 36.5 MB

S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per and James found themselves with the opportunity at UXLx to talk to Chris and Nathan again. Our conversation starts with AI...

Frugal computing

September 07, 2023 22:30 - 29.2 MB

S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS media features that can be used for detecting user preferences and creating more inclusive experiences. 

Get the words to work with Torrey Podmajersky

August 24, 2023 22:30 - 26.7 MB

S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as well as establishing a shared vocabulary.

The leader’s journey with Donna Lichaw

August 10, 2023 22:30 - 31.2 MB

S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and becoming a superhero. What’s all that got to do with leadership? Listen along and find out.

Season 2 update from James and Per

June 22, 2023 22:30 - 1.61 MB

We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2023 will see the first episode of the new season released.

An update from James and Per

March 23, 2023 23:30 - 2.93 MB

We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decade since episode 33, which is absolutely insane. It’s a streak of 277 episodes. 554 weeks. We’ve quite recently actually surpassed 2.5 million downloads. What we’re going to do now is...

#310 Fudge design thinking with Anna Kirah

March 09, 2023 23:30 - 26.5 MB

Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking.

#309 Container queries and design thinking

February 23, 2023 23:30 - 24.7 MB

Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and how design thinking was supposed to fix the world. Where did it go wrong?

#308 Systems thinking with Sheryl Cababa

February 09, 2023 23:30 - 32.6 MB

What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts. 

#307 Policy and design with Alexandra Schmidt

January 26, 2023 23:30 - 29.9 MB

In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good and have a positive impact, harm can still happen as a result of our designs. We talk about how it is natural for systems to...

#306 Human centred design with Alastair Somerville (UXP Classic)

January 12, 2023 23:30 - 33.2 MB

We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred design. How...

#305 Dyscalculia and ChatGPT

December 29, 2022 23:30 - 33.9 MB

Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people with dyscalculia and low numeracy, and How ChatGPT is blowing Google out of the water: a UX breakdown.

#304 Building a content strategy practice with Natalie Marie Dunbar

December 15, 2022 23:30 - 29.3 MB

Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy practice blueprint and how it can help you when building a practice. What to do in order to avoid being an unheard and unappreciated silo as you grow from being a solo...

#303 Metacognition with Steve Fleming

December 01, 2022 23:30 - 33.6 MB

We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming, neuroscientist and author of the book Know Thyself to learn more about how our cognition works and the implications for our work as mind-creating creatives and in the development of AI.

#302 Articulating design decisions with Tom Greever (UXP Classic)

November 17, 2022 23:30 - 41 MB

We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions to non-designers but what are the skills tactics and methods that are needed to pull this off in a way that opens the door for your project to create...

#301 Informed consent with Kim Foulds and Joyce Rafla

November 03, 2022 23:30 - 30.5 MB

Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed.

#300 Jokes and humour with Delia Chiaro

October 20, 2022 22:30 - 44.6 MB

We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’re joined by Professor Delia Chiaro, who has spent decades researching humour to learn more about what makes things funny and if it’s safe for us to be humorous...

#299 Best practice with Rich Brophy

October 06, 2022 22:30 - 31.1 MB

“Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experienced. But what actually is best practice? Is it something we should follow? And can we? Rich Brophy joins us to talk about best practice and to offer some advice about what might be even...

#298 Colonised Thinking and Figma

September 22, 2022 22:30 - 38.3 MB

Episode 298 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how car culture colonised our thinking, and how Figma is making you a bad designer.

#297 Complexity with Jonas Söderström (UXP Classic)

September 08, 2022 22:30 - 40.5 MB

In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. 

#297 Complexity with Jonas Söder­ström (UXP Classic)

September 08, 2022 22:30 - 40.5 MB

In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. 

#296 Introvert designers with Tim Yeo

August 25, 2022 22:30 - 38.2 MB

How do you make an impact as an introvert without pretending to be an extrovert? Often designers find themselves as quiet people in a noisy world, struggling in silence and being frustrated at not being heard. Tim Yeo joins us to talk about how introverted designers and design leaders can work with their introversion and...

#295 Discovery with Dan Brown (UXP Classic)

August 11, 2022 22:30 - 28.2 MB

We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the “discovery phase” or, as Dan suggests, the “discovery mindset”.

#294 Sitemaps

July 28, 2022 22:30 - 29.7 MB

Episode 294 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about designing the perfect button, and how sitemaps are an essential tool in web design.

#293 Designing for stress with Katie Swindler

July 14, 2022 22:30 - 30.9 MB

We often find ourselves in stressful situations. Sometimes that’s expected, but sometimes it’s not.  The same can be said about the things we design. Sometimes we knowingly design for stressful situations, but sometimes our designs are used (unexpectedly to us) by people while under stress. Katie Swindler, Author of Life and Death Design joins us...

#292 Product management with Christian Crumlish

June 30, 2022 22:30 - 38.9 MB

What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX People to learn more about how designers can collaboration and contribute in a product organisation. 

#291 Designing elevators with Reetta Ranne and Jussi Hiltunen (UXP Classic)

June 16, 2022 22:30 - 26.3 MB

Lifts and elevators are things that we love to talk about in UX circles. Every elevator panel is capable of being the starting point for a user experience conversation. In this classic UX Podcast interview, we talk to Reetta Ranne and Jussi Hiltunen who, at the time of recording, were senior UX design specialists at...

#290 Web3 with Laura Kalbag

June 02, 2022 22:30 - 34 MB

Web3 is a term that’s getting a lot of attention, along with associated concepts such as blockchain, crypto, NFTs. There are a lot of concepts and phrases to understand, some of them quite technical, before we can get to the question of what benefits they can deliver. Laura Kalbag joins us to help us gain...

#289 Diagramming with Abby Covert

May 19, 2022 22:30 - 27.3 MB

Diagrams are everywhere and used by many people in many professions. But what is a diagram? When are they useful? And what makes a good one? Information architect and author of “How To Make Sense of Any Mess” Abby Covert joins us to talk about diagrams and diagramming – which is the topic of her...

#288 Native emojis 🐻‍❄️

May 05, 2022 22:30 - 25.1 MB

Episode 288 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the problems with, and the alternatives to, the term “users” plus the surprisingly complex world of emojis.

#287 Endineering with Joe MacLeod

April 21, 2022 22:30 - 36.2 MB

Joe’s first book “Ends”, back in 2017 was focused on why we don’t do endings, and how that links into consumerism. Joe’s second book, “Endineering” is about how to actively design endings, a ‘how-to’ book for improving how products, services and consumer relationships end. 

#286 Reintroduction to Information Architecture with Donna Spencer (UXP Classic)

April 07, 2022 22:30 - 29 MB

We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you.

#285 Brainstorming with Christopher McCann

March 24, 2022 23:30 - 27.8 MB

Why don’t we just brainstorm that? Brainstorming as a tool for ideation has a number of drawbacks, but that doesn’t mean it can’t be useful. Design leader and leadership coach Christopher McCann joins us to discuss how we can improve our innovation processes, and hold better and more inclusive creative sessions.

#284 Additive bias

March 10, 2022 23:30 - 36.1 MB

Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and the current state of mobile UX.

#283 Core web vitals with Katie Hempenius

February 24, 2022 23:30 - 28.7 MB

Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a “heads-up” that something is not as performing as it should be. Google has come up with its own set of web vitals to give you an idea of...

#282 Older adults and tech with Carolyn Wilson-Nash

February 10, 2022 23:30 - 31.7 MB

Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping strategies of older consumers. Carolyn joins us to talk more about her research and the impact technology has on older people’s lives.

#281 Organisational trauma with Vivianne Castillo

January 27, 2022 23:30 - 32.9 MB

We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better.

#280 Ethical experimentation with Craig Sullivan

January 13, 2022 23:30 - 26.8 MB

Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services.  Although we are not running pharmaceutical trials and tests, these experiments still raise numerous ethical issues that are shared with research or experiments in a medical scenarios.  Craig Sullivan...

#279 War Stories with Steve Portigal (UXP Classic)

December 30, 2021 23:30 - 31.1 MB

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.

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