Words Make Experiences Work

Ep #33: This week I’m talking with Torrey Podmajersky about her new book, Strategic Writing for UX - how to drive engagement, conversion, and retention with every word. Torrey is not only an expert at UX Writing, she’s an expert at getting the right words into the experience — which is half the challenge sometimes, even if you’ve determined what the right thing to say where is, getting the rest of the team to see the value can be harder than it should be. So of course, we talk about that. Her book has so many great tips and techniques and tools to help you determine the right words for your experience. We talked about how to incorporate that into your or your team’s process, how to measure the effectiveness of that, and how to prove out the value of effective UX writing to your stakeholders.

This topic is so important for anyone who is involved with creating user experiences, because so many people in a team contribute to the words that a user sees.

About Torrey Podmajersky:

Torrey Podmajersky uses UX content to help teams meet business and customer goals. She speaks and teaches about UX writing, and she wrote Strategic Writing for UX (O’Reilly Media, 2019). 

Torrey has written UX content for Google, OfferUp, Xbox, and Microsoft. She teaches at Seattle’s School of Visual Concepts (SVC). She teaches teams and conference attendees how to write UX that solves problems for their organization and for the people who will use those organizations’ products and experiences.

Connect and follow Torrey

LinkedIn - https://www.linkedin.com/in/torreybird/

Website - torreypodmajersky.com

Social media

THE BOOK YOU NEED TO BUY

Strategic Writing for UX: Drive Engagement, Conversion, and Retention with Every Word

by Torrey Podmajersky

THE EVENTS YOU NEED TO GO TO

Content Strategy Meetup: Strategic Writing for UX

August 8, 2019 - Seattle

Seattle Interactive Conference 

Oct 17 & 18 - Seattle

UX New Zealand 

October 30, 2019 - Wellington, NZ

THE BAKERY YOU NEED TO VISIT

Borracchini's Bakery

Seattle's historic Italian bakery, tracing our roots back to our founding in 1922.

Open 7 days a week

2307 Rainier Ave S

Seattle, WA 98144

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