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004: Improv for Empathy & Make Better Products
UX Cake
English - February 26, 2018 04:00 - 32 minutes - 29.5 MBDesign Arts Business Careers design productmanagement productdevelopment uxresearch leadership career userexperience user research Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Better Cross-team Collaboration - Made Fun!
Next Episode: Adding To Your Creative Toolbox
When you're designing products for people, having empathy for those specific people (aka users) is critical. Yep, you know that, but how can you increase empathy for the users from the entire team, and stakeholders too? In this episode, Karen Reilly, UX Director at Iterate in Dublin, Ireland, shares insights and techniques inspired by her work in improv for developing more empathy, not only for users but within our teams as well. Karen is an expert both at creating user-centered products, and at improv, not to mention being an advocate for cows who do yoga. You’ll get great ideas for all of those things after listening in on this fun and insightful episode of UX Cake.
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