User friendly
74 episodes - English - Latest episode: 2 months ago - ★★★★★ - 52 ratingsWant to stay plugged in to the biggest trends in technology, media, and telecom? Our TMT podcast series takes what you need to know and breaks it down into something more User Friendly. From social responsibility to the next emerging technologies, industry leaders join us to dive into the biggest topics shaping your business—and the world around you.
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Episodes
User Friendly: Diversity in Media and Entertainment
February 14, 2024 05:43 - 19 minutes - 45.5 MBMedia and entertainment plays a key role in shaping how people view the world, which is why inclusive representation in the industry is so critical—both in front of the screen and behind the camera. Tune in to this episode of User Friendly, as we discuss the importance of increasing diversity in the media and entertainment industry.
User Friendly: Space Technologies Podcast
January 24, 2024 06:29 - 37 minutes - 85 MBSpace technologies play an important role in our daily lives, and recent space innovations could open up even more exciting new commercial opportunities in technology and telecommunications. From satellites to renewable energy, how might these advances have an impact on life on Earth? Tune in to our User Friendly podcast for a look into the space industry’s future with leaders from Little Space Labs and Deloitte.
Value stream management
December 12, 2023 10:23 - 28 minutes - 65.3 MBToday’s dynamic work environment may cause businesses to reevaluate how they manage workstreams. Solutions to these problems can be found through value stream transformation, from business-based product development to operational value streams. How might a shift to value stream management change the future of business?
Creator economy and monetization
September 28, 2023 19:24 - 26 minutes - 60.9 MBIn this episode of the User Friendly podcast, Thomas Kim (TK), Director of Product Management – Creator Monetization at YouTube and Dennis Ortiz, Principal at Monitor Deloitte and US Advertising, Publishing, Social Media, and Platforms sector leader, join host Hanish Patel. They explore how creator economy platforms can support and encourage creators by providing opportunities for monetization and building loyalty, while prioritizing transparency and trust. They also consider the impact of g...
How can CIOs prepare for digital transformation? (part 3)
September 06, 2023 19:39 - 38 minutes - 87.7 MBWhen it comes to digital transformation, technology is obviously a key component. But creating a clear business case and ensuring everyone is on the same page is just as important. So how can CIOs prepare for digital transformation? And how will the role of the CIO continue to evolve? Tune in to the third episode of our three-part miniseries to hear more.
Maximizing the impact of digital transformation (part 2)
August 14, 2023 20:32 - 33 minutes - 77.7 MBDigital transformation is a necessity for businesses today, and many companies are making significant investments to reimagine their businesses. How can leaders align technology with business strategy and develop the processes and capabilities necessary to optimize value? Tune in to episode two of our three-part miniseries for insights from technology leaders at Paramount Global and Deloitte on the key actions that executives can take to drive enterprise success and embrace digital change.
Technology and digital transformation (part 1)
August 01, 2023 14:45 - 34 minutes - 63.5 MBThe pandemic, a potential economic downturn, and global uncertainty have amplified the urgency to transform businesses to be more agile and resilient. As a result, digital transformation has become an essential part of any business strategy, helping companies confront changing market requirements in the digital age. Discover how you can create a digital transformation strategy that leads your organization into the future by tuning into episode one of this three-part miniseries.
How connectivity is advancing health care
June 12, 2023 13:20 - 33 minutes - 61.3 MBTechnology innovations in health care, from wearable fitness trackers to virtual medical appointments, require strong and secure connectivity solutions to power them. Tune in to this User Friendly podcast as host Hanish Patel is joined by AT&T’s Joe Cutrell and Deloitte’s Jack Fritz to explore 5G and its impact on the future of health care. Discover how connectivity and technology enable improved health access, equity, and patient experiences.
AI and human-centered design
May 25, 2023 15:31 - 36 minutes - 83.1 MBIn this episode of the User Friendly podcast, Mahesh Saptharishi, Executive Vice President and Chief Technology Officer, Motorola Solutions, and Nitin Mittal, Global AI Business Leader, Deloitte Consulting LLP, join host Hanish Patel to explore the future of AI and the new role of human-centered design. They discuss the opportunities and risks presented by generative AI, why establishing guardrails is a business imperative, and the impact of AI on the future of work, trust, and human-machine...
Fandom in the metaverse
May 04, 2023 15:06 - 35 minutes - 49.2 MBIn this episode of the User Friendly podcast, J.R. McCabe, Chief Business Officer, Consumer Products at Sinclair Broadcast Group joins podcast host Hanish Patel. They discuss how Sinclair teamed up with Deloitte to build a fandom metaverse experience at the BNP Paribas Open that blends the virtual and physical worlds, deepens engagement, and drives new revenue streams. Patel and McCabe explore the possibilities ahead for experiential gaming and how virtual fan engagement in the metaverse can...
Innovating with 5G and edge computing
February 23, 2023 14:00 - 27 minutes - 37.9 MBIn this episode of the User Friendly podcast, we explore how private 5G networks and edge computing open the door to use cases across industries that can boost productivity, enhance operational efficiency, and create revenue opportunities. Hear perspectives from Jennifer Artley, senior vice president of 5G acceleration at Verizon Business, Robb Juliano, vice president of 5G solution sales at Verizon Business, and Rob Kasegrande, managing director in Deloitte Consulting LLP and leader of Delo...
Best of: Women in sports, digital transformation, connectivity, and startup trends
December 16, 2022 12:00 - 21 minutes - 49.1 MBIn this episode of the User Friendly podcast, host Hanish Patel shares his recommended listening list to recap a few of our top episodes from past seasons. From advancing women in sports, to digital transformation, to connectivity, VC and startup trends, explore a few of our most popular episodes and revisit emerging topics in tech, media, telecom, and sports.
Leadership in an age of disruption
September 12, 2022 11:21 - 21 minutes - 49.6 MBIn this episode of the User Friendly podcast, Jason Girzadas, managing principal - Businesses, Global, and Strategic Services, and Jessica Kosmowski, US Ecosystems & Alliances leader, join host Hanish Patel to explore the key trends and forces shaping the future of business and other business leadership topics. They discuss the exponential pace of change in business and society accelerated by technological shifts, how TMT companies are at the center of these changes, and the role of leaders ...
Social Impact of Technology with HPE
August 04, 2022 16:21 - 29 minutes - 66.4 MBIn this episode of the User Friendly podcast, Monica Batchelder, chief sustainability officer at Hewlett Packard Enterprise, and Rafi Addlestone, global TMT ESG leader at Deloitte UK, join host Hanish Patel to discuss the impact of technology in society and how it can help accelerate change—whether connecting ecosystems and enabling digitization or reducing e-waste and providing more transparency through tracking and automation. Together, they examine how companies can play a variety of role...
Shifting sports landscape with US soccer
May 19, 2022 12:54 - 31 minutes - 71.8 MBIn this episode of the User Friendly podcast, David Wright, chief commercial officer at US Soccer, and Chad Deweese, senior manager in Deloitte’s sports practice, join host Hanish Patel to explore the shifting sports landscape through the lens of Major League Soccer’s explosive growth in the United States. Together, they look at how technology and innovation may impact the fan experience over the next 10 years—and how sports organizations can create a cohesive and seamless experience for the...
The future of search with Google
March 24, 2022 13:06 - 29 minutes - 68.5 MBNatural language processing, neural networks, and other technological advancements are expanding our ability to access the world’s information. In this episode, User Friendly podcast host Hanish Patel sits down with Google’s Pandu Nayak and Deloitte’s Ragu Gurumurthy to examine technology’s ability to supercharge the types of information we can understand and how that can translate into enterprise value.
Semiconductor trends to watch
March 01, 2022 10:45 - 28 minutes - 65.8 MBIn this episode of the User Friendly podcast, host Hanish Patel is joined by Deloitte’s Christie Simons, Audit & Assurance TMT industry leader, and Duncan Stewart, director of TMT research at Deloitte Canada, to explore how semiconductor companies can take steps to become more agile and sustain a competitive advantage. They also share their hopeful predictions about the future of semiconductors. Explore the articles discussed in this episode: 2022 semiconductor industry outlook Five fix...
The Metaverse Explained
February 04, 2022 15:43 - 27 minutes - 63.3 MBIn this episode of the User Friendly podcast, host Hanish Patel is joined by Mic Locker, US Telecom, Media & Entertainment sector leader for Deloitte Consulting, to explore the many different facets of the metaverse and its applications. They also discuss the opportunities, challenges, and future of the metaverse for TMT companies, the tech sector, the creator economy, and more.
Venture capital and startup trends with Lightspeed
September 14, 2021 16:00 - 38 minutes - 87 MBIn this episode of the User Friendly podcast, host Hanish Patel is joined by Arif Janmohamed, partner at Lightspeed Venture Partners; and Heather Gates, national Emerging Growth Company business leader at Deloitte, to discuss venture capital trends and the opportunities and challenges startups may face in the year ahead. They'll also explore the current landscape, from initial public offerings (IPO) and special-purpose acquisition companies (SPAC), to an increase in global startups, as innov...
Digital behaviors and connectivity trends with Zoom
August 16, 2021 10:00 - 34 minutes - 78.7 MBIn this episode of the User Friendly podcast, host Hanish Patel is joined by Harry Moseley, chief information officer of Zoom Video Communications, and Jana Arbanas, US Telecom, Media & Entertainment leader at Deloitte, to discuss how technologies have altered our daily lives and accelerated demand for a fast-evolving suite of connected digital devices and services.
Digital Transformation with Thomson Reuters
July 26, 2021 12:37 - 38 minutes - 87.4 MBHost Hanish Patel is joined by Steve Hasker, president and CEO at Thomson Reuters, and Janet Foutty, executive chair of the board at Deloitte US, to discuss how businesses can build agility and resilience through digital transformation.
Advancing Women in Sports
May 10, 2021 16:00 - 31 minutes - 72.2 MBThis episode of Deloitte’s User Friendly podcast series explores the role value-driven businesses can play in advancing gender equity in sports.
Empowering Employees in Sustainability
April 22, 2021 08:00 - 22 minutes - 51.5 MBThis episode of User Friendly discusses how engaging employees in sustainability can help them make positive climate choices for themselves at home, at work, and within society.
Redefining the Future of Advertising
March 29, 2021 12:00 - 31 minutes - 71.7 MBAs the advertising landscape rapidly evolves, what might the future hold? Tune in to this User Friendly episode to find out.
Coming up in Season 5
March 18, 2021 17:38 - 1 minute - 4.24 MBGet a sneak peek at what’s in store for the remainder of Season 5 and in the meantime, check out an exciting episode from our friends over at That Makes Cents podcast series, covering the game plan for growth in sports retail. Tune in later this month for our next episode and tell us what you think of the show by leaving us a rating or review.
New Wireless Technology and 5G Trends
January 26, 2021 04:30 - 42 minutes - 57.9 MBWhat 5G trends have we already observed, and how do we expect the next year to play out? In this episode of the User Friendly podcast, we take a deep dive into the future of 5G and new wireless technologies.
Creating workforce resilience in tech, media, and telecom
October 23, 2020 18:34 - 28 minutes - 38.5 MBThis past year, the race to upskill talent has jumped into the spotlight as not only a business imperative, but a social expectation. In our rapidly transforming digital landscape where the only constant is change, what can organizations do to build employee resilience and prepare the future workforce to reinvent itself?
Supporting racial equity in the tech industry
August 25, 2020 04:00 - 38 minutes - 92 MBIn this episode, Hanish Patel is joined by Rev founder Alma Derricks and Deloitte’s Ayo Odusote to explore the importance of discussing racial equity, key structural challenges the tech industry faces, and what business leaders can do to combat racism in their organizations.
Supporting racial equity in the tech industry
August 25, 2020 04:00 - 38 minutes - 92 MBIn this episode, Hanish Patel is joined by Rev founder Alma Derricks and Deloitte’s Ayo Odusote to explore the importance of discussing racial equity, key structural challenges the tech industry faces, and what business leaders can do to combat racism in their organizations.
Channel partner transformation in a post–COVID-19 world
August 11, 2020 04:01 - 26 minutes - 60 MBThe shift to XaaS is accelerating, and now, with COVID-19 continuing to shift business landscapes, how can technology channel partners around the world navigate this change and generate greater value for their enterprise customers?
Tech plays leading role in return to TV and film production
July 13, 2020 13:39 - 25 minutes - 39.1 MBContent streaming has witnessed a surge as people stay home during COVID-19 lockdowns. But, the pandemic has directly affected the ability of film studios to continue physical production and meet consumer demands for content. Tune in to the podcast to learn about the factors involved in restarting physical production.
What is the intelligent edge?
May 26, 2020 18:47 - 23 minutes - 36.7 MBAdvanced connectivity, the Internet of Things, and artificial intelligence are converging to drive the next evolution of the digital world. Only now it’s becoming physical, digital, and intelligent. Tune in to the podcast to learn about the intelligent edge network—what it is, how it’s being used, and why it’s so important.
Technology in sports and other trends to watch
February 27, 2020 14:07 - 23 minutes - 37.2 MBHow can sports and media and entertainment organizations leverage emerging technologies to evolve their business models and create new revenue streams? In the third episode of our outlook series, we look at the 2020 trends to watch around regulation and technology in sports—from college athletic compensation rules to esports to 5G.
China invests in tech: Implications and opportunities
February 12, 2020 14:12 - 20 minutes - 27.2 MBMany countries are investing heavily in technology to compete with the US and other global players, and China tops the list. In this podcast, we discuss where—and why—China is making investments and the implications for relations between the US and China. We’ll also examine the impact on multinational companies in the TMT industry.
Digital reality in the enterprise
January 28, 2020 15:40 - 33 minutes - 42.3 MBToday’s businesses are applying digital reality in all its forms—augmented, virtual, mixed, 360 video, and immersive experiences—in the real world. In this podcast, we take a deep dive into augmented reality, specifically spatial computing and wearables that merge the digital world and real life.
Connectivity and mobile trends
January 14, 2020 16:31 - 28 minutes - 67.4 MBAre consumers ready to embrace the faster, more reliable internet service that 5G wireless networks will deliver? How will next-generation connectivity, powered by 5G, impact the consumer ecosystem? Find out as our new podcast explores the findings from our Connectivity and Mobile Trends survey.
Customer Success in Accelerating Growth
December 17, 2019 14:26 - 22 minutes - 55.4 MBWhat's customer success and why is it important? Learn how tech, media and telecom companies drive growth and reduce churn with a customer-centric approach.
Tech Industry Trends and Opportunities
November 25, 2019 19:28 - 17 minutes - 40.6 MBWhat technology trends are worth keeping an eye on in the year ahead? Get the inside track in this new podcast based on Deloitte's 2020 Technology Industry Outlook.
Telecom, Media and Entertainment Industry Trends
November 22, 2019 15:45 - 21 minutes - 30 MBDeloitte’s Kevin Westcott joins host Hanish Patel to share his insights on what’s ahead for the telecommunications media & entertainment industry. Expanding on observations from the TM&E Industry Outlook 2020, Westcott predicts that the growth of video streaming will continue to explode and competition among providers will increase. However, he sees subscribers growing more and more frustrated with having to pay for multiple subscriptions to watch what they want and start to demand highly cu...
Season 3 closer
July 10, 2019 14:29 - 53 seconds - 1.18 MBSeason 3, that’s a wrap—we hope you enjoyed listening! Catch up on past episodes, share the series with your network, and chat with our host, Hanish on Twitter @HanLXXIII or @DeloitteTMT. Tune in this fall for new episodes from User Friendly and don’t forget to subscribe.
Implementing a positive change
June 19, 2019 21:44 - 22 minutes - 21.5 MBHanish continues his conversation with Julia Silva and Sharon Harris, discussing what it means to bring your “authentic self” to work, the importance of having sponsors—not just mentors—and the value in bringing diverse perspectives to the table.
Inclusion and diversity in tech
June 05, 2019 15:43 - 21 minutes - 21 MBWhile many business leaders recognize the importance of having a diverse and inclusive culture, they don’t always know how to achieve it. What steps can the tech industry take to implement a positive change?
Technology Fast 500
May 22, 2019 21:03 - 24 minutes - 30.4 MBWhat does it mean to be a fast-growing tech company in 2019? And how do companies weather the tremendous growth in revenue and productivity? Hear from the #1 fastest-growing tech company in North America.
Trends in digital media consumption
May 01, 2019 15:03 - 27 minutes - 33.1 MBConsumers today have more digital media options than ever before. But many say they have to work too hard—and pay too much—to piece together their entertainment experience. Will the costs start to outweigh the benefits?
Coming up in season 3
March 19, 2019 22:49 - 1 minute - 1.9 MBGet a sneak peek at what's in store for the remainder of season 3.
Preparing for the Exit
February 20, 2019 17:17 - 15 minutes - 15.5 MBAs we continue our “mini-series” on Brexit, we’re recapping everything that’s happened since we recorded part one and discussing what we can expect to see in the coming weeks as companies prepare for the planned exit date of March 29.
Industry innovations in 3D printing
February 01, 2019 17:36 - 27 minutes - 26.5 MBHow can 3D printing shape the future of manufacturing? We’re diving into the technology’s potential to transform the $12 trillion manufacturing industry and what tech, media, and telecom companies should consider before exploring additive manufacturing. In this 3D printing podcast, Michelle Bockman, Global head of 3D printing, commercial development and expansion, and Vinod Devan sat down with Hanish Patel to discuss the benefits of additive manufacturing, why more Technology, Media & Tele...
Sports and fan engagement
January 11, 2019 00:16 - 24 minutes - 23.1 MBFan engagement is key to driving fans to stadiums and convincing them to spend billions annually on their favorite teams. But engaging virtual fans is an entirely different ballgame. What can sports organizations do to better engage fans—no matter where they watch? Amy Choyne, CMO of the US Tennis Association, and Pete Giorgio, Deloitte’s US Sports practice leader, joined us at CES 2019 to discuss how sports teams and leagues can unlock value by better understanding end-to-end fan prefere...
360 degrees of connectivity
January 09, 2019 19:26 - 28 minutes - 25.9 MBFrom the Internet of Things to 5G, new technologies continue to hit the market that will power the future of connectivity. And what better place to dive into these trends than at CES 2019? Hanish Patel sat down with Deloitte leaders Kevin Westcott and Mic Locker to learn more about the technologies being showcased and advancements in connectivity we’re likely to see in 2019.
Unlocking innovation in startups
January 08, 2019 20:34 - 33 minutes - 31.1 MBAnalytics, cloud, and other digital technologies are nothing new. But how might startups use these existing capabilities to drive innovation in 2019? We headed to Consumer Electronics Show (CES) to get a glimpse of some of these potential disruptors.