Use Case
56 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 5 ratingsExploring the start up world in India and learning from some of the most accomplished entrepreneurs, investors, and CXOs in India. Part of turnaround.substack.com
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Episodes
Azim Premji: The Man Beyond the Billions
November 29, 2021 03:54 - 45 minutesFor over five decades, Azim Hashim Premji has been one of the trailblazers of India Inc. Taking over his family business of vegetable oils at the young age of twenty-one after the untimely demise of his father, he built one of India's most successful software companies along with a multi-billion-dollar conglomerate. As of 2019, he was the tenth richest person in India, with an estimated net worth of $7.2 billion. Yet, the one facet of the man which has overshadowed even his business achievem...
The story of Royal Enfield - a cult?
November 27, 2021 14:16 - 39 minutesFew brands inspire the kind of devotion that an Enfield does. Its distinctive look and feel, the sound of its engine and the image that it creates of its rider have all contributed to putting the brand on the kind of pedestal that others could only dream of. But the story of how Royal Enfield became the brand it did today is filled with ups and downs, from its robust origins in the early 1950s to the rock bottom that was the 1980s to the lifestyle bike it is today trying to make a presence i...
Investing in Deep Tech & AI with Manish Singhal, Pi Ventures
August 09, 2021 03:18 - 35 minutesIn 1956 at the Dartmouth workshop, the idea we’ve now come to know of as artificial intelligence was sown. John McCarthy of Dartmouth college named the field, Artificial Intelligence. After the initial excitement, the artificial intelligence winter set in. With the availability of large amounts of data and computing power, we’re seeing a revival in AI. Several fields are being transformed by artificial intelligence now. And that includes writing. A few months ago, I’d interviewed Paul Yaco...
Venture Debt - the what, why and when not! With Ishpreet Singh, Stride Ventures
August 03, 2021 04:17 - 52 minutesThere is a saying that debt is often cheaper than equity. Our topic for today is venture debt, which has become mainstream in the Indian start-up ecosystem of late. In 2019-20, the total amounts raised by venture debt funds was about $62 million which jumped to about $85 million in 2020-21. As the pool of growth stage start-ups increase, it is fast becoming an attractive non-dilutive alternative to equity financing. Not just that. In many cases, it is a great additive to equity financing ...
Term sheets are F*ing complicated; Kushal Bhagia explains them best!
July 26, 2021 02:28 - 53 minutesWhy this topic for this season’s first episode - A few days ago, one of my best friends from college got an offer from a Thrassio like set up to buy X% stake in her D2C company. Now she had bootstrapped and built this business from absolute zero to a multi-crore turnover company with ~30% margins on each sale! Yet she felt absolutely lost and helpless during the negotiations because she had no clue how pre-money and post-money valuations worked. As a builder and an operator, her primary ski...
Pricing strategies for Indian startups
April 12, 2021 02:28 - 31 minutesOne of the most common things you hear in the world of startups is “We weren’t able to monetise.” The theme that often plays out is this - the team gets excited about an idea - they start working on it - they talk to customers and if everything works out, they build a great product with an obvious demand in the market. However, in this entire journey as engineers and product enthusiasts we first build the full product and then, almost as an afterthought, decide what to price it at and how ...
How to measure and value a SaaS company? With Shripati Acharya, Prime Venture Partners
March 09, 2021 04:39 - 35 minutesIf you’re a data driven professional, in all likelihood this episode is for you. There are also some interesting analysis techniques I came across this week, that I thought I’d share. Check them out at the end of this email below !!! Do subscribe to the newsletter if such topics interest you! No Spam, ever! On the show today JPK and I got a chance to speak with Shripati Acharya, Managing Partner at Prime Venture Partners on how to measure various SaaS Metrics and why valuations are a geo...
Pratik Poddar, Nexus VP on Outcomes, Ed-Tech, VC investments and more
February 08, 2021 03:49 - 32 minutesThe importance of thinking in outcomes When Gaurav Munjal, the founder and CEO of Unacademy was pitching to Nexus, he was asked - how could a company offering video test prep solutions scale in a country with such poor internet bandwidth (this was the pre Jio era)? He simply pointed the committee to the fact that the lessons were not a video - they were instead a slide deck with a pointer made to look like a video! He could have switched on mumbo jumbo mode and talked about fancy compress...
SPACs, IPOs, Indian Private Equity landscape and more with Gopal Jain, Gaja Capital
January 25, 2021 01:09 - 33 minutesByrne Hobart called it “the Vegas Wedding Chapel of liquidity events” - quick and easy. One of the hottest trends of 2020 among late stage tech companies was to go public via a SPAC or Special Purpose Acquisition Company. SPACs are essentially blank cheque companies set up and listed with the sole purpose of merging and taking another company public in the next 2 years or so. This episode however is much more than just about SPACs. For anyone interested in Venture Capital, growth invest...
⚡️The BigBasket Story: From being written off to $2+ Bn valuation
January 13, 2021 02:41 - 43 minutesWhy are Amazon, Reliance, Walmart backed Flipkart, and several others competing for a piece of the action in online grocery retailing? Consider some numbers from Redseer: ⚡️Grocery is expected to be a $790 billion market by 2024. Of this, online grocery is expected to be around $18.2 billion. ⚡️ The market, currently around $603 billion in size, is dominated by traditional retail (95.7%). ⚡️Only 0.3 % of the market is served by online retail and 4% is served by modern retail. The remaini...
⚡️The BigBasket Story: From being written off to $2+ Bn valuation
January 13, 2021 02:41 - 43 minutesWhy are Amazon, Reliance, Walmart backed Flipkart, and several others competing for a piece of the action in online grocery retailing? Consider some numbers from Redseer: ⚡️Grocery is expected to be a $790 billion market by 2024. Of this, online grocery is expected to be around $18.2 billion. ⚡️ The market, currently around $603 billion in size, is dominated by traditional retail (95.7%). ⚡️Only 0.3 % of the market is served by online retail and 4% is served by modern retail. The remain...
The state of India's banking sector today - is it a tragedy? With Tamal Bandyopadhyay
January 04, 2021 02:43 - 25 minutesDid you know that in 2020 on an incremental basis, more deposits went to private banks in India instead of Public Sector Banks for the first time in history? What is happening to the bad loan mess and NPAs that Indian banks have been forced to deal with by the RBI? Is the worst over? Forced by the rapid pace of technology, can India’s gigantic banking system rapidly evolve to meet the consumer demands? What’s stopping them? In this episode, we’re joined by Tamal Bandhopadhyay to get answe...
Let's Talk Money with Monica Halan
December 28, 2020 01:30 - 47 minutesI hope you're thinking about new year resolutions because if you are then you've got to listen to today's show. It's going to change how you think about money. Our guest is Monica Halan, the author of the best-selling book Let's Talk Money. Get on the email list at turnaround.substack.com
Let's Talk Money with Monika Halan
December 28, 2020 01:30 - 47 minutesWelcome to yet another episode of The Use Case Podcast. I hope you've started thinking about your new year’s resolutions because if you are then you've got to listen to today's show. Believe me, it's going to change how you think about money. Our guest today is Monika Halan, the author of the best-selling book Let's Talk Money, published by Harper Collins in 2018. Monika has worked across several media organizations in India and has run many successful TV shows around personal finance in NDT...
Valuations, IPOs, Microfinance, Closing Helion & more with Rahul Chandra, Author of The Moonshot Game and Partner, Arkam Ventures
December 21, 2020 02:37 - 1 hourThere are very few VCs in India who have seen more than 2 Venture Capital cycles play out. Then there are those select few who have raised more than 3 funds. And then there are even fewer those who have seen their portfolio companies go all the way and IPO. Then there are the likes of Rahul Chandra who have started not one but 2 VC firms over the years apart from investing in some mega startups like MakeMyTrip and Bigbasket and companies that went all the way to do stellar IPOs like the micr...
Venture Capital in India with Rahul Chandra, VC & Author, The Moonshot Game
December 21, 2020 02:37 - 1 hourThere are very few VCs in India who have seen more than 2 Venture Capital cycles play out. Then there are those select few who have raised more than 3 funds. And then there are even fewer those who have seen their portfolio companies go all the way and IPO. Then there are the likes of Rahul Chandra who have started not one but 2 VC firms over the years apart from investing in some mega startups like MakeMyTrip and Bigbasket and companies that went all the way to do stellar IPOs like the mic...
Chris Saad, Ex-Product Head at Uber Developer Platform on Leadership Traits
December 14, 2020 01:50 - 47 minutesThere’s no template to success. That’s for sure. But, there are traits. In this episode Chris Saad, who was previously the Head of Product for Uber Developer Platform and is presently a strategic advisor to several startups joins us to share his learnings on what leadership characteristics set our favourite CXOs apart. Chris fundamentally believes that leaders look at the world in a special way. In the episode he shares concise, pragmatic insights into how leaders think and act - their ...
Reimagining Digilocker and product design with Robin Dhanwani
December 07, 2020 02:43 - 37 minutesI was on my way back from a long day at work a few months ago. Went straight to bed. The next morning was busy. The day after too. And it was only a few days later that I noticed that my wallet has been missing. All these days, I did not really have to take out my wallet. Almost everyone, from the grocer to the vegetable vendor accepts mobile payments in Bangalore. But then I had to fly out a few days later to Chennai and I started to panic. How will I enter the airport without an identi...
Launching Gojek Singapore, agile product management & more with Vikrama Dhiman, Head of Mobility Products, Gojek
November 17, 2020 02:11 - 27 minutesVikrama Dhiman is presently the Head of Mobility Products at Gojek and has been a builder for more than a decade across firms like Bharti Softbank, WizIQ, and Zeta- a Directi company. Vikrama says that having such becoming a Product Leader today has come at the expense of making several mistakes. He’s grown from making them, and gained an almost anticipatory sixth sense in prioritizing and responding to challenges - a critical skill for all founders, PMs and builders alike. Here’s what we...
Ajay Sethi of Accel on the engagement centric approach to startup building
October 26, 2020 02:59 - 49 minutesOn this podcast in the past, we’ve talked about product-market fit, minimum viable product, jobs to be done, lean startup model, blitz scaling and several other ways startup founders approach company building. In today’s episode, Dr Ajay Sethi, venture partner at Accel talks about a new way of looking at startup building. He calls it the engagement centric model. The model tells you when the lean startup or minimum viable product just doesn’t work. In fact, it offers an improved framewor...
The Product Manager 'On that Job' with Vindhya C
October 19, 2020 02:33 - 52 minutesLet’s be honest. The title is every bit deceiving. Yet, there’s truth in it. It is true because this conversation with Vindhya captures so much of what building a product for India and being a Product Manager is about. It is deceptive because hidden within it are so many elements that are relevant even if you’re not a product manager. For example, the transcript below is from a part of the episode that touched upon user privacy. It’s got 1) an interesting book recommendation, 2) some masa...
Startups, Venture Capital and a trip down the memory lane
August 17, 2020 01:30 - 48 minutesIt’s not often you meet old friends and take a trip down the memory lane and wind up with a podcast decent enough (I think) for other people to listen to. I caught up with Vineet Devaiah, the co-founder of Teliportme (10 mn + downloads on Play Store) after long and had a fun talk about venture capital, startups and we even talked about GPT3, a la hype cycles. The last we met, was at the Indian Coffee House (not the one on Church Street) in Bengaluru. We were both at the crossroads. I was ab...
Nikhil Pahwa on freedom of internet and India's ban on Chinese apps
August 04, 2020 02:28 - 1 hour“Governments of the Industrial World, you weary giants of flesh and steel, I come from Cyberspace, the new home of Mind. On behalf of the future, I ask you of the past to leave us alone. You are not welcome among us. You have no sovereignty where we gather… …You have not engaged in our great and gathering conversation, nor did you create the wealth of our marketplaces. You do not know our culture, our ethics, or the unwritten codes that already provide our society more order than could be ...
⚡️Product managers, don't do other people's job: Taruna Manchanda
July 28, 2020 06:06 - 51 minutesSome weeks ago, I asked on Twitter who are the best product managers I should have on the show. And many people said we should have Taruna Manchanda, now at LinkedIn talk about her experience. We finally made that episode happen. If you enjoyed listening to our episodes with Mona Gandhi, founder of Upraised; Disha Chhabra, product manager at Google, and several other product managers we’ve had on the show, you’ll definitely enjoy this. Taruna has some practical advice gleaned from 4+ yea...
⚡️Product managers, don't do other people's job: Taruna Manchanda
July 28, 2020 06:06 - 51 minutesSome weeks ago, I asked on Twitter who are the best product managers I should have on the show. And many people said we should have Taruna Manchanda, now at LinkedIn talk about her experience. We finally made that episode happen. If you enjoyed listening to our episodes with Mona Gandhi, founder of Upraised; Disha Chhabra, product manager at Google, and several other product managers we’ve had on the show, you’ll definitely enjoy this. Taruna has some practical advice gleaned from 4+ year...
On Impact Investing with Bharath Visweswariah, Omidyar Network India
July 20, 2020 03:31 - 37 minutesThe job of the Venture Capitalist, as has been mentioned on the show before, is in many ways to predict change and place bets that are likely to give returns. However, for an impact investor, it’s not just about predicting change but also about creating change. Bharath Visweswariah, Director of Investments at Omidyar Network is one such investor who has, by way of placing strong bets like The Ken and Newslaundry, definitely lead the frontiers to sectoral change from the forefront. After ...
Managing product teams, cracking the Google interview, writing & more with Disha Chhabra
June 22, 2020 03:53 - 39 minutesWe’ve been talking to some of the best product folks ever since we began this podcast. We had Deepak Abbot’s masterclass on products some time ago. Then we had Nir Eyal, Anshumani Ruddra, Sidu Ponnappa, and Mona Gandhi on the show. They all gave us a deeper understanding of what goes into building great products. Today on the Use Case podcast we have Disha Chhabra, currently a product manager at Google. In today’s episode, we talk about the importance of writing and managing stakeholder ex...
Did you know this about Bytedance? And other China tech trends with Rui Ma, Techbuzz China
June 13, 2020 04:06 - 1 hour🔥🔥🔥BANGER EPISODE ALERT! 🔥🔥🔥 The story goes that Bytedance founder Zhang Yiming was super inspired by Steve Jobs. So much so that the name Bytedance was derived from Jobs’ philosophy for matching technology (byte) with art (dance). Rui Ma, who is one of THE MOST RESPECTED voices on tech in China, and the host of the popular Techbuzz China podcast, doesn’t buy that fully. But then again, no one today claims to believe everything that is said by startup PR teams- except maybe the founders t...
Product & Growth: essential lessons for startups from Mona Gandhi (Founder, Upraised. Ex Airbnb)
June 01, 2020 03:19 - 51 minutesIt seems surreal but we’re almost five months into 2020 already. Feels like the world, in a hurry, decided to borrow chapters from a dystopian novel. I’ve been worried about several things including the Covid19 pandemic. But I’ve also tried keeping busy during the lockdown. The book that I signed up with Harper Collins is almost complete. I’ve sent in the first draft. But I’m not celebrating yet. As Kevin Kelly says: When you are 90% done any large project the rest of the myriad details wi...
Building brands like Airtel, Vistara and Infosys, with Meeta Malhotra of The Hard Copy
May 25, 2020 02:45 - 31 minutesThe art of building big brands in an Indian context We’re here with yet another episode of the Use Case podcast. And this time we have with us Meeta Malhotra, the founder of The Hard Copy, a magazine that focuses on design, growth, and innovation in India. Meeta started her career with Infosys and was one of the partners at the famous brand design consultancy, Ray and Keshavan. Over the years, she's played a huge role in shaping several brands that you see today like Airtel, Kotak Bank, M...
Building a social network with Sairee Chahal, CEO of SHEROES
May 11, 2020 02:45 - 21 minutesWhat would have happened if Vijay Shekhar Sharma and Sairee Chahal had decided to get the license for starting Facebook in India back when it was just a college network? We wouldn’t have had two of India’s most successful startups - Paytm and Sheroes. Sairee Chahal is one of the kindest, most accomplished and successful founders who has managed to build a women’s only social network in India, Sheroes which boasts of over 15 million users. In this episode, she lays out the principles of bui...
How to become Indistractable with Nir Eyal
April 27, 2020 02:50 - 43 minutesI’m super thrilled to finally release this podcast with Nir Eyal on how you can become indistractable and reclaim your life. I read his first book Hooked: How to build habit-forming products, a couple of years ago. And ever since then I’ve followed his work. Nir’s second book Indistractable: How to Control Your Attention and Choose Your Life deals with a topic that is very close to my heart. If you’ve followed this newsletter, you know that I’ve struggled with distractions all my life. Thi...
Credit cycles, Neobanking & Fintech 2.0 with Gaurav Sharma, CEO of Neo-Bank
April 20, 2020 02:40 - 53 minutesI don’t say this lightly - this is, in my opinion, one of the best episodes on the Use Case podcast, and not one to miss! 'Bread, cash, dosh, dough, loot, lucre, moolah, readies, the wherewithal: call it what you like, money matters' - Niall Ferguson begins the The Ascent of Money, a beast of a book on the world’s financial history, with this sentence. Regardless of who we are or what we do, we are constantly impacted by, IMO the best human invention since fire - money. Gaurav Sharma, ha...
Anindya Ghose, Stern Business School on using data analytics for better business performance
April 13, 2020 02:50 - 32 minutesSometime back while travelling in Beijing, I took this picture: The picture is a perfect tool to visualise the experiment that Anindya Ghose, who is the Heinz Riehl Chair Professor of Business at NYU’s Stern School of Business and the Director of its Masters of Business Analytics Program, and his team conducted across various cities in China. In the field experiment, they sent out ~14k mobile coupons across to ~10k users. They then tested if commuters were more likely to respond to those c...
Anindya Ghose, Stern Business School on driving performance with analytics
April 13, 2020 02:50 - 32 minutesSometime back while travelling in Beijing, I took this picture: The picture is a perfect tool to visualise the experiment that Anindya Ghose, who is the Heinz Riehl Chair Professor of Business at NYU’s Stern School of Business and the Director of its Masters of Business Analytics Program, and his team conducted across various cities in China. In the field experiment, they sent out ~14k mobile coupons across to ~10k users. They then tested if commuters were more likely to respond to those ...
Leadership in the time of crisis
April 06, 2020 03:27 - 37 minutesWe’re here with another episode of the Use Case podcast and I’m excited to welcome leadership coach Deepak Jayaraman to the show. Deepak has trained several CEOs in navigating difficult times, and given the current crisis, it’s only fair we pause and think about how we can all ‘play to potential’. Deepak is an alumnus of IIM-A and London Business School and was previously a consultant with McKinsey & Company and Egon Zehnder. In this episode, we talk about leadership in the time of crisis ...
Writing, gaming & product designing with Anshumani Ruddra, VP of Products at Hotstar
March 31, 2020 03:16 - 45 minutesA writer, a game designer and a product manager walked into a bar. Twist - all of the three is the same person! Say hello to Anshumani Ruddra, who is presently the VP of Products at Hotstar. He’s worn the hat of a writer, a game designer and a PM, which gives him the unique ability of looking at products in a way that most of us skip. Come to think of it, just as a well written article takes you through a journey while gradually stacking layers of information, a good game design or a go...
Repost: Behind the scenes at Flipkart
March 23, 2020 02:30 - 1 hourLate last year, Mihir Dalal created waves with his reporting when he launched his first book, Big Billion Startup: The Untold Flipkart Story, sharing behind the scenes of India’s most successful unicorn story. In this episode we caught up with Mihir to dive deep into how the company was born, the scandals that happened and the ups and downs in creating a company that would change the face of retail in India. Timestamps: * 00:50: Amazon’s influence on early Flipkart, Two Pizza team cultur...
Products that tap consumer psychology - Triggers & Trump with Dr. Syagnik Banerjee
March 16, 2020 02:39 - 43 minutesDan Ariely in his book, Predictably Irrational, starts off with this example. If you were to choose one of The Economist’s subscription plans, which would you choose? 1) Digital only for $59, 2) Print only for $125 or 3) Print + Digital for $125? Most people go for the third option, even if they came in to buy just the Digital subscription! Such examples, where product managers utilise consumer psychology to push/pull the consumer abound the world of technology. This particular strategy is...
Nir Eyal, author of Hooked on habit forming products with Anshumani Ruddra, VP-Product at Hotstar
March 09, 2020 02:37 - 1 hourI was on a long flight and on this flight there was a gentleman in the aisle seat across from me sleeping - very clearly knocked out. A flight attendant was coming through the aisle, she stops at our row and she turns to him and says "Sir?" He’s clearly asleep, so she calls out louder “Sir!” He's got his blanket up to his chin and he's got a big pillow - he's definitely passed out. And so she says it a third time. She says, "Sir!" He wakes up and says, "What is it? What is it?" And sh...
Marketing +2: Building power users & some marketing stories with Sanjay Ramakrishnan, Ex-Flipkart & co-founder of Multiply Ventures
February 24, 2020 03:14 - 37 minutesSanjay Ramakrishnan was the Senior Director for Product Marketing at Flipkart and has led various leadership positions at literally every one of the cool places that an aspiring marketer would desire, including Google, Myntra and Ogilvy and Mather. In his current avatar, he is the co-founder of Multiply Ventures, a newly launched early-stage investment fund based out of Bangalore. We discuss some interesting stories from the early days of Flipkart, Myntra and Orkut, where Sanjay led their ...
Marketing + 1: Raja Ganapathy, Ex-Sequoia Cap CMO & Co-founder, Spring Marketing Capital
February 17, 2020 04:03 - 57 minutesIn the past on the Use Case podcast we’ve discussed and debated how several Indian startups have been commanding incredibly high valuations to their business. One practical way how they do so is by creating extremely strong brands - and this is especially true for consumer internet companies. In fact there is an interesting research report by Forbes which shows, how over the last few decades “intangible assets” make up over 80% of the S&P 500 market value. And then, as the graph by Forbes ...
Be CEO, Be Pirate - Uplive CEO, Andy Tian on live streaming, India-China competition and growth
January 27, 2020 03:04 - 40 minutesOn a recent trip to Beijing, I was travelling in the subway during peak hours. I looked to my left - almost everyone I saw was on their phones. Looked to my right - same thing. Like a typical waiguoren (“foreigner”) I was fascinated. China has grown exponentially in mobile growth, creating new industries like livestreaming along the way. In this episode of the Use Case podcast (you can listen to it on the audio file above or find it on Spotify/ Apple or Google podcast apps), I caught up ...
The rule of 40 & Sanjay Nath on how to build, scale & measure growth in B2B and SaaS startups
January 13, 2020 02:45 - 35 minutesIn today’s episode we are joined by Sanjay Nath, who is the Managing Partner of Blume Ventures, one of India’s leading early stage VC firm. From his early career when he was as a management consultant in Silicon Valley to the days when he helped his father scale a tech company (which went on to then be acquired by a global tech giant), to being one of the first angel investors to put his own money in deep tech startups before AI was a thing, Sanjay is a force to reckon with when it comes t...
Product Management 2: Deepak Abbot, ex SVP at Paytm on Building an app for India & Growth Hacking [BONUS VIDEO CONTENT]
December 30, 2019 03:34 - 40 minutesIndia is the world’s fastest-growing app market but it is also a competitive and fragmented market. Only a few companies have been able to scale and achieve repeated consumer engagement while solving a problem. Companies spent nearly $1.14 billion on mobile advertising to drive app installs in 2019. But nearly 77% of users uninstall the apps they installed within the first day and only 2.6% of users stick to the app even after 30 days, according to data from AppsFlyer. Image: Retention r...
Product Management 1: Sidu Ponnappa, of GOJEK on what makes a superapp, his journey & managing hyper growth
December 23, 2019 03:32 - 49 minutesEvery product manager has a unique story. The multi-dimensional nature of the role implies that there is no one fixed path to becoming a great product owner. Our first guest as part of the Product Management series, Sidu Ponappa, shares one such journey, which sounds like a 90s love story - only here, his love is computers 💻 BY THE WAY, if you haven’t signed up for the series, you can still subscribe here! Sidu served on the Board of Directors of Gojek and was Head of Gojek India from 20...
Media Industry's shifts in business models, platform economy and what to build next with Miten Sampat, CSO at Times Internet
December 09, 2019 03:32 - 39 minutesIn today’s Use Case podcast, we try to understand how the media industry has changed in the recent past, what sort of business models are working and how founders of new media startups should think about monetisation. Check out the timestamps for more. Joining us to dive deep into these trends is Miten Sampat, the Chief Strategy Officer of Times Internet, the internet company owned by the Times Group. He and his team have led ~15 acquisitions and 10+ minority investments, making them one o...
Indian SaaS revolution, product design and more with Rajan, Co-founder of Upekkha (Thiyagarajan Maruthavanan)
December 02, 2019 02:44 - 38 minutesSome six months ago, after shutting down Factordaily, I joined Freshworks, a fast-growing software as a service company built out of Chennai. If you’ve followed this newsletter, you know that I’ve made some seemingly random career choices and it has worked out well for me. When I joined Freshworks, I didn’t quite realize how big the Indian Software as a Service industry was going to be. But then, I started learning about it. Turns out, it could potentially be a trillion-dollar industry in a...
Indian SaaS revolution, product design and more with Rajan, Co-founder of Upekkha
December 02, 2019 02:44 - 38 minutesSome six months ago, after shutting down Factordaily, I joined Freshworks, a fast-growing software as a service company built out of Chennai. If you’ve followed this newsletter, you know that I’ve made some seemingly random career choices and it has worked out well for me. When I joined Freshworks, I didn’t quite realize how big the Indian Software as a Service industry was going to be. But then, I started learning about it. Turns out, it could potentially be a trillion-dollar industry in ...
Designing for Next Billion Users with Payal Arora, digital anthropologist & author
November 19, 2019 02:42 - 23 minutesPayal Arora, digital anthropologist and author of the book, ‘The Next Billion Users: Digital Life Beyond the West’ talks to Jayadevan on the sidelines of the Design Up conference in Bangalore on designing products for the Next Billion Users or NBUs. She is presently Professor & Chair in Tech, Values & Global Media Cultures at Erasmus University and has been researching digital behaviours in different economies for over ten years. Note: If you are listening to this episode on Apple Podcasts...