How to Build Profitable Offerings and Loyalty Programs During Recovery with Jon Davis

Unpacking Travel: Hospitality Talks with Amadeus

English - June 21, 2021 11:00 - 32 minutes - 22.4 MB - ★★★★★ - 47 ratings
Business Technology hospitality travel hotel business travel leisure travel hotelier travel agent technology airline Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Hospitality Leadership and Improving Your Emotional Intelligence with Taylor Scott

Next Episode: Putting a Lens on Corporate Travel, Group Events, and the Future of Both with Katie Moro and John Hach

In this episode, we sit down with Jon Davis, Chief Technology Officer at Village Hotels, to learn how his teams were able to diversify their offerings and launch a fully-evolved loyalty program to better suit their most profitable business segments. We also take a closer look at how technology and data allowed Village Hotels to reopen while still giving guests the same level of service they have come to expect, and how hoteliers can adapt these concepts regardless of size or budget.

For more information, visit www.amadeus-hospitality.com/podcast.