Abraham Lloyd and Customer 360
Unofficial SFCC
English - October 12, 2021 10:00 - 57 minutes - 52.6 MB - ★★★★★ - 1 ratingTechnology Business Careers b2c commerce cloud e-commerce oleg sapishchuk peter schmalfeldt salesforce unofficial Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Abraham Lloyd talks with Oleg Sapishchuk and Peter Schmalfeldt about Salesforce Commerce Cloud (SFCC) Customer 360 and what it means for developers, technical leads, and architects.
▬ Content ▬▬▬▬▬▬▬▬▬▬
00:00 - Intro
00:50 - Abraham, can you introduce yourself?
01:55 - What do you think about Customer 360?
06:45 - Single Customer Profile vs. Single Customer View?
12:16 - Challenges of Customer Experiences with Different Profiles
21:08 - Challenges for Businesses
23:32 - What does Customer 360 mean for different roles?
31:17 - What does Customer 360 solve?
36:33 - Oleg's Favorite Features
38:59 - Abraham's Shoutouts
41:15 - Challenge of Onboarding Complex Products
48:38 - Challenge of Solving Everyone's Problems
52:05 - What is your Message to the Community?
▬ Guest ▬▬▬▬▬▬▬▬▬▬▬
Abraham Lloyd
▬ Hosts ▬▬▬▬▬▬▬▬▬▬▬
Oleg Sapishchuk
› Twitter
› LinkedIn
› Github
› Website
Peter Schmalfeldt
▬ About ▬▬▬▬▬▬▬▬▬▬▬
Welcome to the Unofficial Salesforce Commerce Cloud Podcast. We created this Podcast to give everyone access to each other to share ideas and help one another. It also offers members a place to discuss, listen and watch Salesforce B2C Commerce Cloud in a free and open environment.