Ultimate Supplier Management artwork

Ultimate Supplier Management

25 episodes - English - Latest episode: almost 2 years ago - ★★★★★ - 1 rating

Welcome to the Ultimate Supplier Management podcast from apexanalytix. This podcast features procure-to-pay leaders and how they are creating efficiencies, protecting against fraud and accelerating initiatives across their organization. The episodes are audio versions of apexanalytix webinars with slides and video in the episode descriptions. www.apexanalytix.com

Management Business accounts payable procurement supplier management vendor management
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Episodes

How Hershey’s is Kissing Overpayments Goodbye

April 15, 2022 20:00 - 49 minutes - 33.9 MB

“It’s a project with an infinite internal rate of return,” says Sanjay Singh, Hershey’s VP of Internal Audit.   “How many dollars of chocolate would we have to sell to equal a million in recoveries?”   He knew that a recovery audit was a good idea from his experience and the benchmarking he does with industry peers.  He, Jay Cheedella, VP Global Business Services, and Jonathan Laubenstine, Senior Director of Internal Audit, have been overseeing the project that’s already added over a million...

How JetBlue Prevents Fraud, Duplicate Payments and Fines

April 15, 2022 12:00 - 17 minutes - 12.1 MB

Joni Geurts, Director, Accounts Payable & Fraud at JetBlue Airways, tells her story of joining the AP department and addressing the biggest issue for her team: limited visibility into SAP. She couldn’t get the information she needed about suppliers, identify duplicate payments or flag suspicious supplier payments as potentially fraudulent. Attend this webinar to hear how she addressed these issues with complementary apexanalytix solutions to fill SAP gaps. Additionally, she will discuss the...

Getting Diverse Supplier Spend to 26%

April 13, 2022 22:00 - 27 minutes - 19.3 MB

A frequent question that Chuck Stefanosky, Supplier Diversity Director at Independence Blue Cross, receives is “How do I set my company’s supplier diversity goals?” Chuck’s answer every time: match the diversity of your workforce and suppliers with the community you serve. This strategy has helped guide Independence Blue Cross’ award-winning DEI program for 35 years and helped it grow its annual spend with diverse suppliers to 26%.  With the program reporting directly to procurement, they ...

Hot Yoga, Cool Clothes, Better Shared Services Processes: How lululemon Improves its Finance Operations After Massive Growth

February 21, 2022 18:00 - 49 minutes - 34 MB

Jose Sorondo joined lululemon as Director, Global Finance Shared Services in 2018 and has helped the company by leading finance shared services during its rocket ship growth. It takes a lot of suppliers to run a fast-paced apparel company. In AP, once in a while, one of these suppliers would call to say: “There has been an error in the payment received.” During massive growth, duplicate payments happen. Having suppliers point this out is amazing. But how many didn’t call the AP desk? And, o...

AP Steps Out of Its Comfort Zone: Ardent Partners’ Accounts Payable Metrics that Matter in 2022

February 21, 2022 18:00 - 52 minutes - 36.4 MB

Dig into the brand new 2022 findings from the annual, global, AP Metrics that Matter Report with report author Bob Cohen of Ardent Partners, P2P senior executive Kevin Jacobik of Kimberly-Clark and market and product strategy leader Danny Thompson of apexanalytix. AP has a fresh opportunity to rewrite the script on best practices as we slowly turn the corner from massive business, economic and social system disruption. Kevin knows a thing or two about AP best practices since he runs one of ...

One Leader’s Proven Formula to Dramatically Improve Finance and GBS Operations

January 04, 2022 01:00 - 41 minutes - 28.9 MB

Call Nigel Coffey a change agent, or call him a serial innovator. Everywhere Nigel takes on a new leadership challenge, he executes a program that adds tangible bottom-line value to his new organization. Starting with industry benchmarking, following with an audit of payments to suppliers to identify root cause issues and control weaknesses, and progressing through a systematic program of automation, Nigel has succeeded time and time again in moving each company to world-class procure-to-pay...

How an Acquisition Helped CommScope Improve Shared Services and Enhance Recoveries

January 03, 2022 14:00 - 50 minutes - 34.6 MB

Moving to a shared services environment allowed CommScope’s finance team to have a greater focus on improving operations while realizing greater efficiencies, cost savings, and proactive measures to ensure tax compliance. CommScope acquired Arris Communications and observed that Arris was utilizing apexanalytix for AP recovery audits. This service provided an external review of payments and outlined opportunities to prevent overpayments in the future. As part of CommScope’s continuous impr...

Rapid Response: How Koch Business Solutions Addressed Their Bank Account Fraud Variances

December 15, 2021 14:00 - 47 minutes - 32.9 MB

In partnership with apexanalytix, this ASUG podcast will deliver insights designed to support your work with SAP technology. When Koch Business Solutions realized it needed to stay in front of the growing risks around supplier payment fraud—as well as build an efficient, leading practices workflow for supplier setup and maintenance—it was motivated to find and implement an automated supplier onboarding solution that included risk and fraud validations. If you are also interested in improv...

Panasonic's Best-of-Breed vs Single Source P2P Solutions Stack

December 14, 2021 19:00 - 50 minutes - 35.1 MB

At the beginning of their search, Panasonic was only using Ariba Procure to Pay. For the other processes across the Source to Pay lifecycle, Panasonic had manual processes. In 2019, Panasonic started reviewing different solutions through a comprehensive RFP utilizing analyst reports. As they were looking through the different solutions, they could easily see that one solution is going to do one thing really well, but won’t do everything they needed really well. Panasonic really needed to as...

How Alaska Airlines is Fixing Errors Caused by M&A

December 13, 2021 00:00 - 41 minutes - 28.4 MB

Large scale M&A creates a lot of work for finance teams. Everyone gets busy. Systems need to get consolidated, vendor masters merged, suppliers communicated to, and so on. When everyone is busy, a common project that gets postponed or cancelled is a recovery audit. At Alaska Airlines, it fell off the to-do list for several years. “I didn’t think apexanalytix was going to find much, but knew some mistakes were made during the merger period,” said Lori Foley, Director, Customer & Vendor Paym...

360 Degree Controls Technology: How Delta Air Lines Protects Against Disruption

November 19, 2021 20:00 - 25 minutes - 17.9 MB

Airlines have to deal with disruptions more than any industry. Through it all, the Delta procure-to-pay team has focused on staying a step ahead of the game.    This presentation will look at the challenges Delta has faced through the years, the proactive P2P technology investments they’ve made in response, and how they’ve navigated the work-from-home challenges of COVID-19 without missing a beat.   Then we walk through apexportal’s risk and fraud prevention dashboard:  Supplier Mapping: Ma...

Adidas Agility: Explosive Shared Services Growth

November 19, 2021 20:00 - 36 minutes - 25 MB

Global Process Owners Europe, Virtual Event Hosted by SSON Speakers: Cristiana Rodrigues, Director GBS Operations Accounts Payables & T&E at Adidas Phil Beane, Senior Vice President, Global Field Ops at apexanalytix Webinar slides: https://bit.ly/3CnnnKU Webinar video: https://www.apexanalytix.com/resources/webinars/adidas-agility-explosive-shared-services-growth-covid-19-and-campus-future

Learn How Kimberly-Clark Put Itself in the Top 14% of AP Departments: 3 Steps to Turn AP into a Profit Center

October 29, 2021 00:00 - 53 minutes - 36.8 MB

Only 14% of AP departments are a profit center. (apex 2021 survey) Kimberly-Clark is part of that elite group. So…we enlisted AP veteran Kevin Jacobik (also an Army veteran, dad and has a huge COVID beard) to talk about how Kimberly-Clark does what most companies don’t. "I am excited about talking with everyone about our 3 step process to move AP from a cost center to a profit center because every company can do this. AP wasn’t always a profit center. There were a lot of manual tasks tha...

Get in and Drive! Data Governance Tools Buying Best Practices to Accelerate Supplier MDM

October 28, 2021 17:00 - 35 minutes - 24.7 MB

Laying the groundwork for good supplier data governance started with figuring out what granular aspects of supplier MDM were different from other domains like customer and item. First, Karen Coronado, the data governance team and stakeholders throughout the company established the Supplier MDM goals specific to their company. Then, they decided to invest in a built-for-purpose solution to accelerate ROI. Now, the company is implementing a supplier management platform that comes with best pra...

Best In Class vs. Everybody Else: Procurement Metrics That Matter 2021

October 28, 2021 17:00 - 36 minutes - 25.1 MB

Are you in procurement, sourcing, supply chain? Want the freshest data on procurement key performance indicators? Watch this webinar featuring data from the 2021 Ardent Partners Report: Procurement Metrics that Matter. Supplier enablement? Up! Contract-compliant transactions? Up! Addressable spend that is sourced? Down. Gerard Cardillo reminds us that you can only improve what you measure and tells us his fave metrics: percent of spend on PO and invoices blocked due to pricing/receipt. And...

Albertsons: Supplier Management Best Practice Trailblazer - Mastering Supplier Data Across Systems, Departments and Processes with the Power of AI

October 26, 2021 13:00 - 43 minutes - 29.9 MB

Post-merger with Safeway, Albertsons launched a series of business transformation projects.  For one, Gregg Maxwell, Group Vice President, NSC wanted the future of supplier onboarding. In this webinar, Gregg talks about how they reduced 170,000 supplier records to 70,000 active vendors. He’ll explain how they turned the onboarding process that involved four systems, ten departments and fifteen documents to one automated, supplier-facing onboarding portal.  Now, Albertsons will complete sup...

Get Straight to the Point: How Panasonic is Eliminating Everything Manual and Bringing Control to Supplier Management

October 15, 2021 13:00 - 25 minutes - 17.6 MB

Need to onboard a supplier? Email Nick. Need to update a supplier tax ID? Email Nick. Need to update a supplier bank account? Email Nick. Nick has a lot of supplier onboarding and update requests. Some of them have all the info he needs. Most of them require an email back requesting more info. And too many require a third, fourth or fifth email back to the requestor or supplier. Everyone on the Panasonic procure-to-pay team (not just Nick) knew this wasn’t the most efficient system. It m...

AP Metrics that Matter in 2021

October 15, 2021 13:00 - 47 minutes - 32.5 MB

2020 was the turning point for virtual everything: work-from-home, remote learning, online socializing. Disruption drove automation from a “nice-to-have” to a “must-do,” in procure-to-pay. And not only for the largest companies, but into the mid-market as well. Listen to Gerard Cardillo, procurement executive, innovator and thought leader, for his perspective on the findings from the new Ardent Partners research survey State of ePayables 2021. His company, Charles River Labs, is a rapidly g...

Push the DPO Envelope: Leverage AI to Optimize Payment Terms and Working Capital

October 15, 2021 13:00 - 19 minutes - 13.6 MB

apexanalytix’s research has shown that 25.73% vendor invoice terms are better for the supplier than the original negotiated terms. This podcast dives into how payment terms get changed and financial impact to working capital. And, more importantly, how every supplier can be assessed against previously negotiated terms and opportunities for extensions, baseline date changes, or payment schedule changes. Listen to the podcast for: Research on financial impact of unenforced payment terms A g...

Riding the Wind Into 2021: The State of Procurement

October 15, 2021 13:00 - 48 minutes - 33.4 MB

Presenting deep insights into procurement and the CPO’s hopes and plans for 2021, apexanalytix joins Ardent Partners and Independence Blue Cross (IBX) in this data-packed podcast. Findings from the State of Procurement 2021 report are presented, with commentary from head of procurement and strategic sourcing Chuck Stefanosky and market and strategy expert Danny Thompson. You’ll hear: How procurement is pivoting from the 2020 COVID-19 disruption to improve processes and practices New ways...

Supplier Risk Management: Mitigation Tactics and Recommendations to Prepare for the Next Disruption

October 15, 2021 13:00 - 48 minutes - 33.2 MB

2021 is the year of building resilience across the supply chain. But our Dec. 2020 survey, showed that 60% of respondents either have a limited or no supplier risk management program in place. This podcast is for everyone looking to expand or start a supplier risk management program. Defining Supplier Risk Management: Ask 5 People, Get 10 Different Answers The episode discusses Gartner’s definition and what apexanalytix views as the foundation of supplier risk management (hint: without it ...

Don’t Get Duped: How PepsiCo is Getting Rid of Duplicate Vendors and Duplicate Payments

October 14, 2021 17:00 - 30 minutes - 20.7 MB

Processing over 8 million invoices in the US is a lot. More than a lot. PepsiCo knows that even if they are the best run accounts payable (AP) operation, they will make overpayments. So every year PepsiCo has apexanalytix perform an AP recovery audit. PepsiCo spends a minimal amount of time approving claims, gets substantial returns, and receives data-backed insights on why those overpayments were made. Recently, a higher percentage of recoveries were associated with duplicate payments. Wh...

Not If, But When: How to Stop Payment Fraud Even If Your Systems Have Been Hacked

October 14, 2021 15:00 - 52 minutes - 36 MB

The FBI reported $26.2 Billion dollars lost to Business Email Compromise (BEC) fraud in the past three years.1 If defrauding companies was legal, the hackers would be on the cover of Forbes for being innovative. Teams of hackers have invested time, money and resources to trick accounts payable professionals – smart people who are specifically trained not to get tricked – into giving them money. But the hackers are good…ready to pounce on any misstep…and already sitting behind expensive, co...

Transforming Supplier Data with Northwestern Medicine and Procurement Foundry

October 14, 2021 15:00 - 55 minutes - 38.2 MB

Mike Cadieux, Founder of Procurement Foundry, was joined by Amy Platis, Program Director of Finance at Northwestern Medicine, and Akhilesh Agarwal, SVP of Global Business Partner Technology Solutions at apexanalytix. Ms. Platis shared how Northwestern Medicine transformed their vendor data from a listing of providers to a data-rich wealth of knowledge. The procure-to-pay team is now able to leverage this data across the enterprise to benchmark critical KPI’s and gain a greater ROI on procur...

How General Mills Puts Cash on the Table with AP Reviews

October 14, 2021 14:00 - 50 minutes - 34.7 MB

Jeff Heinrich, Global Process Lead for P2P at General Mills, is a champion of procure-to-pay best practices. General Mills continuously refines SAP to catch duplicate payments then the AP team runs an internal review as a secondary pass. The company also relies on apexanalytix to complete a 90-day rolling statement audit and an annual duplicate check analysis to find anything that has fallen through the cracks. General Mills’ recoveries are well below the industry average because of good pr...